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    • Hi all, We bought a part to fix our washing machine approx 13 months ago direct from the manufacturer of the washing machine via phone. This part then failed 13 months later, as confirmed by their own engineer, who was sent by the manufacturer (who is also the retailer for the part) FoC. The engineer actually installed a replacement part, the machine came back to life, but they then removed the part used for testing (and ours reinstalled) as "we would be charged for it". The retailer are refusing to replace the part, stating that they only warranty parts for 90 days. When I stated that I believed the Consumer Rights Act gives me longer than that, they insinuated that it did not, and this was repeated by many representatives. AIUI for goods bought more than 6 months ago, I need to get an engineers report to confirm the part has failed? Or that it has failed due to manufacturing issues? Or would the companies own engineers report suffice? Also, does anyone have any other decent contact details for Hotpoint (or the Whirlpool group)? Thanks, GH
    • Thank you for that "read me", It's a lot to digest, lots of legal procedure. There was one thing that I was going to mention to you,  but in one of the conversations in that thread it was mentioned that there may be spies on the Forum,  this is something that I've read quite some time ago in a previous thread. What I had in mind was to wait for the thirty days after their reply to my CCA request and then send the unenforceable letter. I was hoping that an absence of signature could be the Silver Bullet but it seems that there are lot of layers to peel on this Onion.  
    • love the extra £1000 charge for confidentialy there BF   Also OP even if they don't offer OOC it doesn't mean your claim isn't good. I had 3 against EVRi that were heard over the last 3 weeks. They sent me emails asking me to discontinue as I wouldn't win. Went infront of a judge and won all 3.    Just remember the law is on your side. The judges will be aware of this.   Where you can its important to try to point out at the hearing the specific part of the contract they breached. I found this was very helpful and the Judge made reference to it when they gave their judgements and it seemed this was pretty important as once you have identified a specific breach the matter turns straight to liability. From there its a case of pointing out the unlawfullness of their insurance and then that should be it.
    • I know dx and thanks again for yours and others help. I was 99.999% certain last payment was over six years ago if not longer.  👍
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shoplifting primark scotland| Police called, **UPDATE Clean CRB Clean visa check**


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oh and dont be surprised if RLP contact you and claim youve breached some law by showing "private and confidential" letters to the forum

 

theres no law youve broken they just like to intimidate people

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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Thank you Labrat, I actually thought of that which is why I deleted the initial upload

 

I've been contacted again today. I had been considering replying with mitigating factors based on how the events of the day happened and the security men's contradictions. However, today's letter clearly states they don't have to take it into consideration.

 

How many more of these letters do I have to look forward to. I take it, they will only become more aggressive from now.

 

Thank you all for keeping me sane.

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they get red in colour - a scary sight

 

 

then you'll get silly letters from a no powers DCA.

 

 

they ARE NOT BAILIFFS

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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lets just fill in a few blanks here:

 

 

there is no crime - the police were not involved

 

 

civil claim - their 'clients' never do got to court. - so there is no 'claim' at all

 

 

RLP have been told numerous times to not quote ACPO - they want nowt to do with RLP.

 

 

there is no need to 'defend' yourself by a defence - theres no claim and never will be

 

 

likewise on settling 'the claim'

 

 

and they don't have a credit licence so cant accept instalments.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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lets just fill in a few blanks here:

 

 

there is no crime - the police were not involved

 

 

dx, the police were called, and something about a verbal / street caution was mentioned, I wasn't taken in to the station and I didn't sign anything though.

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exactly.

 

 

end of the matter

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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lets just fill in a few blanks here:

 

 

there is no crime - the police were not involved

 

 

dx, the police were called, and something about a verbal / street caution was mentioned, I wasn't taken in to the station and I didn't sign anything though.

 

 

have you had anything in the post from the 5O re a warning? if not, then that seems its end?

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have you had anything in the post from the 5O re a warning? if not, then that seems its end?

 

No, I haven't. Does the absence of this mean the police have decided to take no further action?

 

I plan to request a SAR so I can know what exactly is on my record.

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You're reading far too much into this,

 

Seriously, just learn from it and move on, you can ignore RLP in their entirety, there is NOTHING they can or will do.

 

The police have taken no further action in the matter, the only thing that will be on your 'record' is that they were called to attend a shoplifting offence, you were advised and given a street caution, and that is the end of the matter.

 

I wouldn't even waste £10 to get that, forget it learn from it and move on.

 

RLP are powerless to do anything.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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No, I haven't. Does the absence of this mean the police have decided to take no further action?

 

def seems so, its been awhile. :)

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well got an out of office reply from RLP's solicitor and that was it....

 

dont worry i didnt refer to you at all just asked for general statement on the CAB's advice of ignore

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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well got an out of office reply from RLP's solicitor and that was it....

 

dont worry i didnt refer to you at all just asked for general statement on the CAB's advice of ignore

 

??

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Hi guys, I have just gotten a mail in the post from the procurator fiscal.

 

The summary is that I've been offered a diversion from prosecution.

 

"The circumstances of the offence, however, suggests that instead of being prosecuted you might benefit from some assistance from the Social work department..."

 

Can anyone who is familiar with this please let me know the implications of this and how it works? Does this constitute a criminal record?

 

TIA.

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Hi guys, I have just gotten a mail in the post from the procurator fiscal.

 

The summary is that I've been offered a diversion from prosecution.

 

"The circumstances of the offence, however, suggests that instead of being prosecuted you might benefit from some assistance from the Social work department..."

 

Can anyone who is familiar with this please let me know the implications of this and how it works? Does this constitute a criminal record?

 

TIA.

 

eg https://www.aberdeenshire.gov.uk/about/departments/AberdeenshireDiversionfromProsecutionProcess-25.03.pdf

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Having just read the document supplied by Ford, I feel this option should be made available to the whole UK, not just Scotland. By actively partaking in the course(s) that are offered and completing them, it will give you a greater insight into your actions and no criminal conviction which would have made it harder for you to get work in the future.

 

There are other benefits too. Anyone else who has been referred to diversion for shoplifting can be directed to CAG to show just how much power RLP have. Of course this matter is separate to what RLP may imply but in my opinion, an excellent option for you.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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it is interesting info silverfox

elsewhere they have things like reprimands/warnings and the Youth Offending Team. but not quite the same.

thats what i was getting at before re asking if anything had been received in the post. the 'street' situation wasnt made too clear, and OP saying they said 'if accept guilty...no prosecution' seemed to mean that they were going to report the matter, rather than arresting and taking in, subject to accepting something further (thought maybe a warning) rather than prosecution.

am not too familiar with scots process though :)

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  • 2 weeks later...

Thanks for your help guys.

Sorry I'm just coming back. I haven't heard anything from social work.

I've done a lot of research on this and I've also sought advice.

 

Apparently the diversion thing is to keep cases that are not in public interest out of court

and aimed at young offenders, females and people who have never had problems with the police.

 

I will be taking up the "assistance from social work" as its a way to get help.

 

Expecting the next letter from RLP ( the least of my worries now).

I would like to know if not paying the fees would affect my credit rating once their debt collectors are involved.

Edited by afteradvice1
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they are not fees

they are not fines

they are not a debt

 

 

hence can never go on your credit file.

 

 

ignore anything to do with RLP

 

 

end off.

 

 

go enjoy your life

 

 

if you need to participate in the assistance from social work

then do so

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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.......

 

Apparently the diversion thing is to keep cases that are not in public interest out of court

and aimed at young offenders, females and people who have never had problems with the police.

 

I will be taking up the "assistance from social work" as its a way to get help.

 

.

 

good luck.

presume you also saw the link in post #39

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  • 2 months later...

Hi guys,

I'm happy to say the diversion program is over and no further action was taken.

 

The social worker was great. We had a long chat and I was very honest with her. She recommended the case be closed after 1 visit , and asked my health visitor to help with my post natal depression.

Things are looking up now and I'm happy.

 

I just have one question. Since the casehas been NFAd, will I still need to declare it on forms and will it come up in criminal checks? I hope to go back to work in a few months and I'm a bit apprehensive about this knowing how competitive the job market is.

 

RLP have sent a.Couple of letters, one reducing the amount they want Me to pay and the other saying they were recommending primarily to forward to a debt collector.

Ive ignored all their letters to date.

 

Thanks for your help. I shall be making a donation.

 

Sorry for typos. Typing with a wriggling baby in one hand.

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RLP and any powerless debt collector can be ignored entirely, the ONLY way they are able to get money out of you, is "IF" they (RLP)

are foolish enough to entertain court, which they won't because they know the judge will laugh at them.

 

As for the caution, if it was a simple caution, which I suspect it was, they become spent immediately and therefore do not need to be disclosed under the rehab of offenders act, UNLESS, it is for an occupation which is an exception to that act, like working with children.

 

It will come up on both standard and enhanced DBS checks, but will not flag up on a basic check.

http://hub.unlock.org.uk/knowledgebase/simple-caution/

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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That's OK then, if you never physically signed a caution, then all they did was read you your rights.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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