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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Walker Love chasing for BT cancellation fee


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I know that this isn't a big problem compared to most of the problems on here but I could use a little knowledge on the subject.

 

My partner moved in with me in January after cancelling his BT broadband account,

he paid his final bill but did not pay the £30 cancellation out of principle as he was unaware that was in his terms and conditions.

 

 

They do not know where he lives and have no phone number for him but they do have an email address

which has been passed to Walker Love (correspondence below).

 

 

He is tempted to ignore the email but I am concerned as to where this could lead if anywhere.

I have heard of unpaid debts mounting up over years and I do not want it to come back and bite him

so I'd like to know what the real consequences could be?

 

'We've passed your debt of £37.50 to a collection agency.

 

We've sent you several reminders but you still haven't paid us what you owe.

 

 

So we've now passed your debt to Walker Love Collections, an authorised debt collection agency,

to get in touch with you about paying it off.

 

We've also added a charge of 25%, included in the outstanding balance above, to cover the cost of us handing over the debt.'

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Are you in Scotland ?

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Thank you for replying, the contract was over but it is written into section 41 of the terms and conditions

that they charge a £30 inc VAT disconnection fee.

 

 

I was previously with TalkTalk and I never had to pay it to them

 

 

so it was a surprise when informed about this one.

 

 

We are just a bit nervous about where this could lead.

 

 

Some people have fought the charge and it has been waived but others have paid it to make it go away.

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Ive read up on this £30 charge. Its in their ts and cs and has been authorised by Ofcom...

The 7.50 is something you can ignore, but the £30 might be worth paying. Remember BT Reports to the CRAs. Check your partner doesnt have a default against them.

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In my opinion every BB agreement will eventually come to an end, one way or another, therefore they will levy that charge on every customer. That would make it a hidden charge that should have been in the connection charge to be clear. Presumably they don't want to do that so try to charge at the end...

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Yes we are in Scotland, I have had dealings myself with Walker Love over council repair charges but I have always just paid them and agreed rate.

 

 

well now you know to question what a DCA asks you to pay!

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Is walker love acting as a DCA or as Sheriff Officers?

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

Please consider making a small donation to help keep this site running

Click here to donate through PayPal (opens in a new window)

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So we've now passed your debt to Walker Love Collections, an authorised debt collectionlink3.gif agency,

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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