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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Low income , can i claim help.


HOWLER
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Hello folks

Dont know much about this subject .

I live on a private pansion of approx £3000/year plus carers allowance of approx £2400 as a full time carer to my retired wife.

I am 62 years old, & have no other income.

Can anyone tell me if i could be eligible for any further monetary help.

Thankyou in anticipation.

HOWLER:violin:

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Thankyou Margaret for reminding me of that last post.

Totally forgot.

Its an age thing !

Nothing has changed still getting carers allowance and council tax reduction.

Just finding things a little tight.

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Given that your partner is disabled have you applied for any assistance from your local authority for help in coping with the role of carer? There are many schemes that different LA's can offer.

 

 

You can always ask for respite as well due to your age. There are many charities that can and do help, some can even offer a holiday for you, >See link there is so much help out there both emotional and financial, I would recommend asking your LA what they have to offer, they can put you in contact with different departments that can help you take some of the strain away from you, this could allow you to get a grant or something from the local fund that maybe available.

 

 

Using the above link can direct you to so much help if you need more please just post to ask. You may also qualify for winter fuel payments up to £145 per year for fuel, >See link

 

 

Other money saving ideas are that you may qualify for the carers bus pass if she has mobility issues or the such, reasons for applying are different in each case. A blue badge if needed, a disabled railcard can save money too, plus it lets you travel with your partner at a reduced rate as well.

 

 

The first link is invaluable for a carer and offers you so much please take the time to read as many links within that page to get a lot more advice funding that may be available to you.

 

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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Is your wife getting everything she's entitled to?

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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