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Refund not received for Five months


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Hello All,

 

I have this bad experience with Lycafly.

 

They have taken a long time to return my money for cancellation of a flight due on 28-Nov-2014.

 

I have been literally stressed and had to do a lot of chasing to get my money back. They are going to return after all this chase this Friday.

 

Do I have legal rights to claim compensation for such a long delay they took. Please advise.

 

Thanks

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Hey Marron, Many Thanks for your reply.

 

This is a bit different case as Lycafly is a Travel Agency and not airline itself. The question really becomes that can a merchant take so long to refund the money? Are there laws in this regard that I can quote to Lycafly?

 

Thanks

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