Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

ARC demanding payment for £71 after canceling my DW FITNESS


dlgiff
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3398 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi All,

 

Im new to the forum, ive received a letter from ARC demanding payment for £71 after canceling my DW FITNESS contract, i signed up for 12 months on the 24/8/13 and i canceled my direct debt 12 months later. can this be allowed even when i canceled it twelve months after i signed up.

 

Cheers

Dlgiff

Link to post
Share on other sites

Hi Digiff and welcome to CAG

 

Can you tell us :-

 

1. How you gave notice to cancel.

 

2. Did you give a clear month's notice before stopping the DD mandate.

 

3. Do you have a copy or evidence of cancelling.

 

Ignore ARC's demands for now and don't try to call them or the gym. Also, read other threads here to see the problems encountered by DWF members.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hi Digiff and welcome to CAG

 

Can you tell us :-

 

1. How you gave notice to cancel.

 

2. Did you give a clear month's notice before stopping the DD mandate.

 

3. Do you have a copy or evidence of cancelling.

 

Ignore ARC's demands for now and don't try to call them or the gym. Also, read other threads here to see the problems encountered by DWF members.

 

:-)

Hi slick

 

Thanks for the quick reply I just cancel the direct debit I did not give a months notice but I have dug out the application agreement and it does say you have to give a months notice. Am I screwed here!?

Regards

Dlgiff

Link to post
Share on other sites

Have changed the subject heading of your thread dlgiff to 'Payment demand from ARC ' so that everyone knows what it's about.

 

 

This sounds like automatic contract renewal like the insurance companies do. Check your contract to see if it says the contract will automatically roll over unless cancelled.

Link to post
Share on other sites

Hi Dig,

 

You're not screwed at all.

 

It would have been better if you'd written or spoken to the gym about cancelling. However, the High Court ruling in the case of The OFT v Ashbourne Mgt Services Ltd set a precedent confirming that cancellation of a DD mandate IS adequate notice of intent to cancel, if you are past the minimum agreement period.

 

However, you should have paid a final payment for the notice period and you can offer to pay that now.

 

Read through this thread, adapt the letter in post #3 and send it to Harlands - http://www.consumeractiongroup.co.uk/forum/showthread.php?439693-Xercise4less-CRS!!!&p=4677426&viewfull=1#post4677426

 

Get a free Certificate of Posting from the PO or use RM Signed for delivery.

 

Harlands/CRS will want you to pay admin fees on top but we maintain these are penalty fees that are both unlawful and unenforceable.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hi Dig,

 

Please let us know what happens with this.

 

I'd normally only pay if they agree to accept the payment offered in settlement of all that you owe.

 

However, if you pay this now, you're in a better position to ignore further demands.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...