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    • Yes she went back to them and asked them to remove the cancellation however the girl on the phone went to ask someone and came back and said she couldn’t.   Thing is they then tried to charge her £1000 to reinsure, I contacted a broker and got it down to £760, she went back to them and they miraculously could do it for £690!!  It feels like they are using this to fleece her, her previous ins was £300.   I will get her to write a complaint to them...do you know if there’s an insurance ombudsman she could contact?    I just feel it would have been fair fair to suspend the ins pending the court outcome!    Thankyou.
    • Hi,    Yes my daughter drove through a red light.   Yes her DVLA was still registered to her previous address at Uni hence them not being able to contact her hence the MS90.   This is her 1st car and she simply didn’t think to re register her car to our address she genuinely forgot!  However we left our forwarding address with the letting agent but the house was subsequently sold and the new owner used a different letting agency so communication was lost.   The courts enlisted the bailiffs and when the current tenant found her via Facebook she was genuinely mortified as she had no idea that she had broken this light.   She immediately rang the bailiffs and court who advised her to make The Statuary Declaration, whilst waiting for that date to arrive she thought she better ring the insurance company to explain what was happening thinking they may have to suspend her policy however they cancelled it on the spot she asked them not to but they just went ahead charging her £50 to do so.   At court after she explained what had happened the court dropped the MS90, and reduced the points and fine to what it would have been originally.   Going back to the insurance company they said they couldn’t remove the cancelled policy and it would show on her record for life and tried to charge her £1000 to reinsure!!  Previously it had been £300 as she had built up 2 years no claims.   I contacted a broker who said he could insure her for £760, she went back to her original insurance company, Admiral who then said they could now do it for £690!!  How can they suddenly do that sounds unscrupulous to me and that they are using this cancellation to now fleece her!!   She is a medical student and needs the car to get to the different places she is working on placement but can’t afford to pay this extortionate amount of money.  I would expect her policy to go up a bit but would say max £500 is proportionate?    I will I’ll get her to contact them Regards making a complaint in writing as you have suggested.   Thank you.    
    • I’m not sure who you mean by the OD and do you want me to see if the PDL is enforceable or not pay it at all?   And what should I do about the NatWest? Surly there’s a case getting it wiped if the charges came from them charging me for a PBA that I had told them to close and they said they had. Also am I paying the credit cards back in full or trying to get a reduced settlement?   Thanks Andrew 
    • Initial payments have already come in - we wouldn't have started otherwise. There's about £3,500 outstanding. The £800 was verbally agreed initially, but later correspondence from the customer shows that he's accepted the £800 for the extra work.
    • Each should send a cpr 31:14? Cant produce signed documents = no liability??
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rustyjames

Euro car Parks sainsbury Balham over stay - ** CANCELLED AT POPLA **

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Hi everyone, and before starting with my request I would like to thanks everyone for their times on helping on the forum.

 

We received a PCN on the 4/03/15 (see doc attached) asking for £70 discounted by £40 if paid within 2 weeks.

 

My wife didn't realised that she couldn't stay longer than 2h. I contacted sainsburys who told me that they were not responsible for the car park therefore I should contact ECP.

 

Yesterday we received the Notice to Keeper dated 24/03/15 (see attached) asking for £70 with a £1.5 handing charge if paid online!

 

 

My wife is 38 weeks pregnant and takes her time when shopping. To be honest she just didn't know! I find this, out of order to be charged £70 for over staying by one hour, specially when she parks there to mainly shop at Sainsburys!

 

Can I fight this ticket? If so, is it ok to send this?

 

 

Dear Euro Car Parks

 

As keeper of the vehicle, registration XXXX XXX, I have received your invoice number xxxxxx.

 

The driver at the time tells me that as a regular customer of sainsburys they never realised the 2h time limits as there isn't any barrier in that car park or clear sign when you drive in,and that they are therefore not liable to pay you any money.

 

Therefore I ask that you allow this appeal on those grounds.

 

If you reject this appeal, please issue me with a valid POPLAicon code.

 

Yours

 

Recorded Keeper.

Edited by rustyjames
changed 1 word

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Hi

 

Welcome to CAG where I am sure you will get the help you require. I have changed 1 word in your letter in order to anonymize it further. As for your images these are too small and you will be better converting them to PDF remembering to take all personal info out,


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I have unapproved attachments as you have left all your information on them.

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Thanks, Is is ok now?

Edited by rustyjames

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ok so you need to follow the ANPR capture routr

 

 

is that where that letter ha come from.

 

 

you need to await the NTK I think first?

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

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please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

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Thank you, I have received the NTK (2nd page of the pdf ) Therefore I can send the Appeal as Ploddertom said?

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yep

 

 

anything will do

 

 

dog had use the toilet again in Sainsbury's is a good one

 

 

it wont matter they'll refuse the appeal

 

 

you just need the popla code

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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:lol::lol: excellent,

 

So there is clearly no point of being honest and write at the bottom

 

Please note that from now on the rules have been made clear further to your letter and this will not happen again?

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Right, their timing of sending the NTK out is wrong for it to be compliant with the PoFA (must be between 29 and 56 days after the event) so there is no keeper liability.

Keep the letter and envelope and appeal to ECP saying that their NTK is not compliant with the PoFA and therefore there is no keeper liability and no further correspondence will be entered into. Do not identify the driver. Euro are rubbish at getting it right so they will skulk off when you point out their pitfalls (had more than 1 demand from them and they havent followed anything up).

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So, as they sent it earlier, it's not compliant?

 

I already done an appeal online on the 29/03 following ploddertom suggestion. Should I do another one or just wait for them to get back to me?

 

I haven't got the envelope the NTK came in but the date of the NTK and my appeal does clearly suggest that I received it on the 27 or 28/03.

 

Thanks

Edited by rustyjames

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no, you shouldnt have done an appeal at all but you should now wait for ther response

and if they dont cancel they are obliged to give you a POPLA code.

 

 

They have 35 days to reject your claim and provide said code otherwise they are non compliant with PoFA and no keeper liability.

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HI,

 

Further to my appeal online on the 29 March 2015 22:03:02, I have received the POPLA code on the 6 MaY (letter dated from the 5 May 2015)

 

It is over 35 days, therefore can this be ended right away?

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appeal to POPLA and say that you are not liable under the PoFA as the reply to the appeal is timed out and therefore there is no keeper liability. You now expect POPLA to instruct them to cease their claim against you as the keeper as they have no lawful reason to continue.

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Thank you all for the support on this, Popla response just came in and PCN has been cancelled ;-)

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Excellent news. Well done to you and the people who advised you.

 

And thank you for the update, I'll amend your thread title. :)

 

HB


Illegitimi non carborundum

 

 

 

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Who cancelled, ECP or by POPLA decision? Tell us what the adjudicator said as it will help others.

Well done.

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Right, their timing of sending the NTK out is wrong for it to be compliant with the PoFA (must be between 29 and 56 days after the event) so there is no keeper liability.

Keep the letter and envelope and appeal to ECP saying that their NTK is not compliant with the PoFA and therefore there is no keeper liability and no further correspondence will be entered into. Do not identify the driver. Euro are rubbish at getting it right so they will skulk off when you point out their pitfalls (had more than 1 demand from them and they havent followed anything up).

 

I'm a bit confused about this. The PCN I'm dealing with was issued 11/09/15 and the letter was dated 22/09/15. so that's outside of the 29 & 56 days. What's my best line of attack?

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