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New guidelines published on debt and mental health


Michael Browne
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The Money Advice Liaison Group (MALG) has today published its updated guidelines on mental health and debt.

 

The Good Practice Awareness Guidelines for Helping Consumers with Mental Health and Debt, now in a third edition, are designed to help creditors, councils, debt collection companies, enforcement agents and advisers.

 

They help those people working with borrowers experiencing mental health conditions and debt, where their condition affects their ability to manage money.

 

 

MALG Good Practice Awareness Guidelines for Helping Consumers with Mental Health Problems and Debt

These voluntary Guidelines (Edition 1 November 2007, Edition 2 November 2009 and Edition 3 March 2015) indicate good practice in the treatment of individuals with debt and mental health problems and deal with best practice in the management of debt when a consumer is already in financial difficulty.

 

Lending, Debt Collection and Mental Health

12 steps for treating potentially vulnerable customers fairly.

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