ethiad airlines

[andy023]

Hi All

Please help I booked a flight last year with Ethiad, I thought i paid but obviously had not! I received this e mail yesterday.

Can they still claim there money back ? I genuinely believed i paid and did not check which account I paid out of.

Thus with everything going on I never checked.

 

Dear Mr,

 

Last year 08 JULY 2014 you had purchased two Etihad Airways tickets from our call centre for the amount of GBP 622.02 each. Because of an agent error the funds of GBP 1244.04 and GBP 20.00 booking fee was never deducted from your account.

 

In order to collect the funds we request you to make the payment of GBP 1244.04 again. We will contact you by phone to collect the payment. You can pay by credit card or UK direct debit card.

 

We apologise for the inconvenience caused.

[citizenB]

Hi andy, I see you managed to find your way back

 

I will pop your thread into the correct forum, you have chosen Local Authority and Parking offences, when you should be in Airlines..

 

You wont need to do anything, it is purely an administrative move, but one that might bring forward some advice for you.

[andy023]

Hi

I am so sorry, loads goign on at the moment , i see you now do a magazine is it a subscription ?

Thanks

Andy

[silverfox1961]

Hi

Just in case, can you check your bank account(s) to ensure no money was taken. I say this as we have had cases where con men have accessed company records and called people up or emailed them pretending to be the company

[andy023]

Hi

I am doing that and will be asking for a letter from Ethiad,

thanks

[citizenB]

Hi

I am so sorry, loads goign on at the moment , i see you now do a magazine is it a subscription ?

Thanks

Andy

 

 

Hi, no not subscription I will check and see if you are on the Newsletter database and add you if not. However, you can find all the newsletters either archived in the Bear Garden

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?23-Bear-Garden

 

Or in the link across the top left hand side of the screen - CAG magazine