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Akinika Debt Hell


messedaround
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Hi

 

Please can somebody help me with this.

 

My mum had an ebay debt, which has been paid in full and cleared with ebay.

 

Their dodgy collector 'Akinika' has been harassing her on a daily basis with phonecalls and letters demanding payment.

 

She has contacted ebay who have confirmed the debt was cleared and that she should not be receiving these calls.

 

We have tried emailing the AKINIKA complaints email address but get delivery failure as it does not seem to exist. This also happens with their enquiries email.

 

She has explained the situation on the phone and been told she is lying and that bailiffs will be sent.

 

What the hell do we do.

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Before you do that I suggest that you read our customer services guide. Following the advice strictly, call them again and have as long and as detailed a conversation as you can with them but this time get everything they say down into a recording which you can then use against them.

 

If you want you can bring an action against eBay for breach of contract. They are the people responsible for the debt collectors

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