Crystal Clear Debt Solutions

[RhYnoECfnW]

I am trying to help out a family member, who has paid just over £1000 to a company called Crystal Clear Debt Solutions to sort their bankruptcy.

 

 

The last payment made was over a year ago now,

but they have not heard anything from them since June 2014,

and from what I can tell, the company doesn't exist anymore.

 

 

Does anyone know anything about them?

 

 

None of the email addresses or telephone numbers work anymore,

and they don't respond to any letters.

 

 

They have a 'consumer credit licence' at the bottom of their letters (0637107), if that makes a difference?

 

 

Also, they are apparently also known as Formprep Ltd.

 

 

However, I do believe they no longer exist as a company.

 

 

Does this mean that £1020 paid was for nothing,

and she'll have to start again with the bankruptcy claim

and just write that money off?

 

 

Is there no legal way of getting this money (or at least some of it) back?

 

 

Any advice here would be much appreciated.

[dx100uk]

looks like she got fleeced blind sadly.

 

 

did she pay via direct debt by any chance?

 

 

dx

[RhYnoECfnW]

Yeah, thought as much. She paid by standing order.

[dx100uk]

darn, I'm wondering even though its not by DD

 

if its worth asking the bank if anything can be done to recall whatever payments went to the 'dead' company from XX date

[silverfox1961]

I feel this needs reporting to the FCA urgently. Thier permission is still valid so that needs suspending ASAP.

 

On the Companies House website they were struck off and dissolved one before being restored and the last entry on there is another proposal to strike off so a complaint to CH may put that on hold.

[RhYnoECfnW]

Ok thanks for the advice. Would you be able to point me in the direction of who to contact about this?

[dx100uk]

http://www.fca.org.uk/