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    • In terms of your letter of claim, you've asked us to remove some information – but you have put it up and it's not that critical it's simply bad practice and so we will be leaving in place. It's highly unlikely that the company will stumble across this thread – and anyway no great harm done – but there is no point in spelling out in a letter of claim every detail of the evidence you are going to be relying on if it goes to court. In terms of referring to mediation, it's not up to you. It's up to them. Once again you want to play your hand before it is necessary. Do not do it. Let them make the decisions. They probably will opt for mediation as part of the court process – and then you can simply accede to that. A letter of claim is not the time to start stating this kind of stuff. You come here for advice and I suggest that by and large you follow our advice. In terms of just keeping part of the contract – the frames – as long as you are sure that another supplier would be prepared to supply the glass which is absolutely appropriate for those frames. However, I should warn you that mixing your suppliers like this can eventually lead to problems because you are giving both parties a means by which they can pass the buck onto the other party. This really can get complicated – if the frames fail and the company with which you've already fallen out, then decides to get their own back and they say it is the glass supplier. The glass supplier may well turn round and say no it's the frame supplier – and you are left in the middle and you will have a difficult problem including maybe having to pay for an independent assessment to ascertain whether liability lies. In my view its most ill-advised. You have an opportunity here to predicate your rejection on the fact that you had a single contract and the glass and the frames are supplied as a job lot and the defective glass means that the entire contract is subject to rejection. However, it's up to you. Furthermore, if the frames fail within a particular time, apart from the problem of passing the buck to the glass suppliers, you may find that the frame suppliers are quite reluctant to do any further business with you because they will have long memories. If you really think that after this litigation the frame suppliers will be prepared to continue with you and to supply the glass that you need, then you need to be very certain. Of course they may be very pragmatic and business minded and mature about their dealings and be prepared to supply you with the glass you need with perfectly goodwill and professionalism. However, you shouldn't bank on it. All it needs is one individual within the organisation start feeling that the whole thing is some kind of personal rebuke against them are you are you are you are you you are a you are you you are you are you are a you you are a you.   Anyway, that's my two pennies worth. I think you should follow our advice in terms of legal process and the letter of claim. The rest of it is to how you deal with your windows is simply a bonus for you.
    • Perfect thanks for the reply and apologies for the marker Pen, I thought I had covered it off.    So to clarify, I just ignore this letter and no response is necessary?   
    • First of all, we please deal urgently with the identity of this company. In the title to this thread they are identified as being in Letchworth. This is not correct? We do not want to start firing off accusations against some company elsewhere may be is doing its job perfectly well. Please can you respond to this urgently Post up a link to their website
    • If you scan up letters here by the way, please make sure that they are included in a single file multipage PDF. Please make sure they are all in the correct order, the right way round, and not simply minuscule photographs. You can't imagine the kind of stuff that people put up here when they realise that they're not paying for the advice!
    • Think you've got the wrong Crystal there Slick132...it's Crystal Clear Group Ltd. There's a lot of companies with Crystal in the name!   I agree could take out the struck through part about evidence, although they already have it all already, but I think I need to leave the part about mediation/ADR in, it's important to show I'm open to these, that and the next line came from a template letter before action.  Have asked for that post to be removed via the report button, just in case, the rest of the thread can stay!         The frames are fine, no reason not to keep them, though I could reorder frames from somewhere else it'd be easier to keep these ones as I then already have the measurements for the glass (which I've double checked). I will be asking that question tomorrow though. I have found another supplier I'd be happy to use at around the same price. Glass at the mo is stored mostly upstairs, it's a bit inconvenient as it takes up a lot of space, but no losses as such.  
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All seems to have gone extremely quiet on this in the press.

 

Anyone know what happened/is happening with this court case?

 

It looked at the end of February as though a fairly short court case was commencing, and it was well reported in the media, but since then, nothing (that I can see anyway)!

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Hi

As far as I can tell, the judges still haven't made a decision and they will do so 'at a later date' what ever or whenever that is.

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I thought you armchair lawyers would have known the judges have up to three months to give a reserved judgement?

 

So you join this forum just to make a remark like that. Why?

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My money is on "PPC employee who knows that they may well be out of a job in a few weeks". :violin:

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Thanks for the replies so far everyone.

 

I'm guessing potential impending disaster for the PPCs was the reason why I received yet another "14 days to pay or we take you to court, no more chances" letter yesterday, the first one since I received exactly the same "14 days to pay or we take you to court, no more chances" threat was received early December (which I assumed was an attempt to fund the office christmas party).

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My money is on "PPC employee who knows that they may well be out of a job in a few weeks". :violin:

 

It pinged my PPC troll radar when they mentioned "armchair lawyers" (whatever that means). It's a favourite term used by PPCs when they want to criticise forums like this.

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A colleague of mine received a letter stating PE were prepared to take her to court as she had not appealed - the original parking charge letter was back in September and an appeal letter sent to them at that time (by recorded delivery and they signed for it!) . They didn't respond or send a POPLA code (now saying they did) and now 6 months later they send a demand for payment. Seems to me they are raking out all the old unpaid cases and trying to get some money in.

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And note the remark by PP that PE are still withholding the the important snippet of information that the case went to appeal. This is happening in court, in letters they send out to their victims, and on their website.

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