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    • doesn't matter you've admitted about the DN and anyway where have you done that and to whom?   by assignment arrows are the creditor regardless to your acking of that fact or not.      
    • Just ignore the letter.   Block/bounce their emails or let them come through so you know what they're up to, and keep us posted.............   😎
    • Thanks DX,   I've already admitted that a default notice was served in 2010 by MBNA, so it seems I might be left hoping that they're unable to produce the original CCA.   I've never acknowledged Arrrow as the creditor and continue to pay MBNA.  Is that in my favour?   Cheers,   Richard.
    • For PCN's received through the post [ANPR camera capture]       please answer the following questions.       1 Date of the infringement  10/07/2019       2 Date on the NTK [this must have been received within 14 days from the 'offence' date]  12/07/19      3 Date received  13/07/19      4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?/    Yes      5 Is there any photographic evidence of the event?  yes      6 Have you appealed? [Y/N?] post up your appeal]  yes  Have you had a response? [Y/N?] post it up  yes      7 Who is the parking company?  Civil enforcement      8. Where exactly [carpark name and town]    10B QUEENS ROAD, CONSETT, DH8 0BH       For either option, does it say which appeals body they operate under. Yes    …………………..     This is what I sent to CE appeal in my own words   Reason For Appeal: Firstly I had an appointment at that time with the dentist. My last visit 2 years ago the car park was free and was not aware of the new parking system.   The sign at the front is very obscure especially turning right into the car park. Where I did park, the sign opposite was turned 90 degrees making it hard to see.   The door at the surgery was wedged open when I entered not realizing there was a sign relating to the new system . I cannot remember if there was any signs inside the surgery but once in I always pick up a magazine to read until the dentist is ready to see me.      My statement and evidence to POPLA. in response to CE evidence highlighting main arguments.   Par 18 . The image submitted from the Appellant of a sign slightly turned is still readable and is not obscured...….. Me Not from where I was parked. A photo from the bay shows a pole with the sign facing away.  Par 18 . Furthermore, it highlights that the Appellant was aware of the signage on the site and failed to comply with the terms and conditions regardless.......  Me I treat this paragraph with contempt. There is nothing to "highlight" here as I maintain I did not see any signage; Regardless ? I could have legally parked right outside the Surgery as there were spaces at the time but having "regard" for disabled and elderly, parked further away having to cross a busy road to the Surgery. Par 20....,. Furthermore, the Appellant failed to utilise the operator’s helpline phone number,,, (displayed at the bottom of signage) to report the occurrence, or to request advice on what further action could be taken.... Me How could I have done this ? I only realized there were signs there when the PCN arrived. Summary. I stand by statements and maintain that I did not see any signage entering or leaving the car park. The main sign at the entrance is too small and easily missed when you have to turn right though busy traffic and once through carefully avoid pedestrians, some walking their dogs. The main sign is blank at the back. When you leave the car park I would have noticed the private parking rules if the writing was on both sides. Roadworks signs close to the parking sign at the time did not help either. [see photo] CE evidence is flawed, illegal and contemptuous. Photos submitted are from months ago, Today I have driven into the car park and noticed the same signs turned 90 degrees including the one opposite my bay. CE have done nothing to rectify this disregarding my evidence and the maintenance of the car park. Showing number plates is a total disregard to patients privacy and I object to these photos being allowed as evidence on the grounds that they may be illegal.    POPLAS assessment and decision....unsuccessful   Assessor summary of operator case   The operator states that the appellant’s vehicle was parked on site without a permit. It has issued a parking charge notice (PCN) for £100 as a result. Assessor summary of your case   The appellant states that he parked on site to attend a dental appointment. He states that the terms of the site had changed since the last time he parked two years ago. He states that signage at the entrance to and throughout the site did not make the terms clear. The appellant has provided various photographs taken on and around the site. Assessor supporting rational for decision   The appellant accepts that he was the driver of the vehicle on the date in question. I will therefore consider his liability for the charge as the driver.   The operator has provided photographs of the appellant’s vehicle taken by its automatic number plate recognition (ANPR) cameras. These photographs show the vehicle entering the site at 14:17 and leaving the site at 15:13. It is clear that the vehicle remained on site for a period of 56 minutes.   Both the appellant and operator have provided photographs of the signs installed on the site. The operator has also provided a site map showing where on site each sign is located.   Having reviewed all of the evidence, I am satisfied that signage at the entrance to the site clearly states: “Permit Holders Only … See car park signs for terms and conditions”.   Signs within the site itself clearly state: “DENTAL PRACTICE PERMIT HOLDERS ONLY … ALL PATIENTS AND VISITORS MUST REGISTER FOR A PERMIT AT THE PRACTICE RECEPTION ... IF YOU BREACH ANY OF THESE TERMS YOU WILL BE CHARGED £100.”   The signs make the terms of parking on the site clear, are placed in such a way that a motorist would see the signs when parking and are in line with the British Parking Association (BPA) Code of Practice.   The operator has provided evidence to show that a search for the appellant’s vehicle has been carried out against the list of vehicles for which a valid permit was held on the date in question. The appellant’s vehicle does not appear on this list.   The appellant states that he parked on site to attend a dental appointment . I accept that this may have been the case, however I do not accept that this entitled the appellant to park on site outside of the terms.   The appellant states that the terms of the site had changed since the last time he parked two years ago. The operator’s photographs of the signage on site are dated 27 March 2019.   It is clear based on these photographs that the terms had been in place for at least three months by the time the appellant parked, which I am satisfied was a reasonable period for any regular user of the site to adapt to any change to the terms.   The appellant states that signage at the entrance to and throughout the site did not make the terms clear. He has provided various photographs taken on and around the site.   As detailed above, I am satisfied based on the evidence as a whole that signage made the terms sufficiently clear. I am satisfied from the evidence that the terms of the site were made clear and that the appellant breached the terms by parking without registering for a permit.   I am therefore satisfied that the PCN was issued correctly and I must refuse this appeal.   docs1.pdf
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I was caught shoplifting £27 worth of goods from a superdrug store.

It was a moment of madness.

EXTREMELY out of character and I'm deeply ashamed.

I gave the goods back to the store and it was my first offence.

 

The police were called and they did an identity check but that's it.

I was handed a civil recovery form and told I am going to get a fine from RLP in the next few weeks.

 

After reading various threads they all say to ignore the letters.

As I am moving out of the address I gave in a few months is this still a wise thing to do?

 

I'm tempted to just pay it and get it out the way even though I'm a full time uni student and will struggle to afford the amount.

 

I'm extremely scared, if I ignore the letters will I get taken to court or will it affect my credit rating?

 

Also am I on a database that employers can check?

I'm graduating in a few months and this has scared me a lot.

 

I want to be 100% sure I can ignore the letters as I am moving out in a few months.

 

 

Please will someone give me some advice?

 

 

Thank you

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yes as you've read

simply totally ignore them.

 

 

doesn't matter you are moving

infaact that's prob a good thing

auto makes you ignore them.

 

 

there is absolutely nothing they can do that can ever hurt you now

or in the future.

 

 

end off!!

 

 

dx

 

oh and its NOT A FINE!!

 

 

dx


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From what I've read on here since I joined.

 

RLP can do nothing apart from send out threatening letters.

 

It can't affect your credit rating and it wont affect your employment after you graduate.

 

Ignore RLP

Good Luck

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Also am I on a database that employers can check?

 

I want to be 100% sure I can ignore the letters as I am moving out in a few months.

 

Hi,

 

The only database that you are on is RLP's to send you pointless letters that as posted above you can safely ignore.

 

Employers can only check your criminal record (for certain jobs) and because you were not cautioned by the Police or Convicted by a Court, future employers will not know that this event ever happened in your life unless you tell them yourself.

 

If your moving out, do not inform RLP of your new address, just move on with your life and learn from the experience.

 

Stigman


NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

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Hi and welcome to CAG.

 

You have been dealt with by the relevant people, the police. They took no further action. End of the matter.

 

RLP won't see it the same way. The form you have been issued is a standard form that RLP send to the security staff to hand out to shoplifters. There is copies littered all over this forum which say the same thing. 4 sections containing what RLP belives they can claim for. It is total rubbish with the exception of goods lost or not able to be resold.

 

I wouldn't even be worried about the letters after you have moved. RLP can still do nothing. they are acting as the agent for Superdrug and as such have no right to take anyone to court, nor do the pet debt collector they set on you. The only people who could sue are Superdrug and IF they chose to sue you, it would cost them more than they would get as it would be on the small claims track so they don't bother.

 

There will be nothing on any DBS check. The only database that you will appear on is RLPs own one. They purport to allow employers to check this database (for a fee) but to do that, any employer would need your permission to do so.

 

Basically after all my waffle, ignore them.


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RLP rely on 2 things to get people to pay up, guilt and misinformation.

 

You feel guilty becasue you have been caught out and it is embarassing so you feel as though something should happen that allows you to atone for your wrongs.

 

 

RLP rely on this and word their letters accordingly. That is taking advantage of people when they are in a vulnerable state.

 

The misinformation will also be included in thei letters, they will claim they are part of a judicial process,

they will say thay you owe the money because you are GUILTY of something (they dont say what)

 

 

they say they work in conjunction with the police (they dont)

 

 

they will say almost anything to get you to pay up when there is no reason to do so.

 

 

They have not suffered a loss by your action,

you have not been fined,

you are not a convicted criminal.

 

 

They may claim you will go on a database of shoplifters-bunkum,

 

 

your name goes on their database of prospective mugs for fleecing and that is all.

 

 

It wont go anywhere else.

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Hi,

 

 

I posted here last week regarding a shoplifting incident that was very out of character.

 

 

I have received this letter from the RLP - I attached a picture.

 

i was advised to ignore all letters from the RLP but I was expecting a fine.

 

 

This letter states that they have given me 21 days to advise them of any circumstances which may have contributed to my actions.

 

 

As I am on antidepressants should I inform them or just ignore this letter and forget anything that happened?

 

 

I'm a student so can't afford to pay a big fine.

 

Please help. Thank you.

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hi, the usual advice given is just to ignore them.

 

from what i see on CAG they (RLP) use underhand tactics to try and get money from people.

 

they can not do anything.. they may probably pass your details onto a DCA, but the DCA can not enfore the 'debt' as it is not a debt.

 

speculative invoicing...

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Hi thanks for your reply.

I move out of the address they have in a few months. If it does get passed on to the DCA and they find out I have moved will they track me down and take me to court? I'm really scared. How long will these letters last?

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Billi, I have merged both your threads, there was no need to start a new one :)

 

You will need to convert your image to pdf format, it is too small to read as a jpeg.


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Sorry, I am not very good with technology.

 

The letter says they have given me 21 days to let them know if any circumstances which may have contributed to my actions.

If they don't hear from me then it says they will have no option but to proceed with the claim.

 

Should I inform them I'm on antidepressants or just ignore all letters?

 

I'm so scared I'm going to be found and taken to court,.

..even though I move out of the address in a few months.

 

 

I'm scared they're going to track me down.

 

I'm in my final few months of uni,

 

 

I have a dissertation to write and exams to revise for.

 

 

.this is the last thing I need to think about as I am already so stressed.

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Hi thanks for your reply.

I move out of the address they have in a few months. If it does get passed on to the DCA and they find out I have moved will they track me down and take me to court? I'm really scared. How long will these letters last?

 

from what I read, the last time they did actually take someone to court was a few years ago. they also lost at court.

 

just ignore ignore ignore and don't allow yourself to be intimidated by their tactics

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I would bet that the letter you have received is similar to this one.

 

While not the same retailer the gist is the same.


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Hi,

 

 

yes it is similar however they have not included the second half of your letter.

 

 

They didn't mention any sums of money.

 

They just said I have 21 days to reply.... I'm very scared.

 

 

If I ignore them from now on will they track me down and get fined even more or taken to court?

 

 

 

I need reassurance please.

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Hi,

 

 

I posted here last week regarding a shoplifting incident that was very out of character.

 

 

I have received this letter from the RLP - I attached a picture.

 

i was advised to ignore all letters from the RLP but I was expecting a fine.

 

 

This letter states that they have given me 21 days to advise them of any circumstances which may have contributed to my actions.

 

 

As I am on antidepressants should I inform them or just ignore this letter and forget anything that happened?

 

 

I'm a student so can't afford to pay a big fine.

 

Please help. Thank you.

 

 

sorry where does it say ANYWHERE

or do they use the word FINE anywhere....

 

 

they DONT

 

 

ignore them


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Hi,

 

yes it is similar however they have not included the second half of your letter.

 

 

 

They didn't mention any sums of money.

 

They just said I have 21 days to reply.... I'm very scared.

 

If I ignore them from now on will they track me down and get fined even more or taken to court?

 

I need reassurance please.

 

 

where does this word FINE keep coming from??

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

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Hi,

 

 

yes it is similar however they have not included the second half of your letter.

 

 

They didn't mention any sums of money.

 

They just said I have 21 days to reply.... I'm very scared.

 

 

If I ignore them from now on will they track me down and get fined even more or taken to court?

 

 

 

I need reassurance please.

 

let us get this straight. RLP cannot EVER take ANYONE to court. They do not have that right. Nor do any Debt Collector. Only the principle (the retailer) can take any action and they don't bother. RLP can send as many letters as they want. It means nothing.

 

If you feel harassed by the letter, report then to Trading Standards (via the CAB) as:

 

a) The letter is misleading and

b) It is threatening in nature.

 

Have you had a read of the Oxford case?


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I notice you read a few threads in this forum

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?236-Retail-loss-Prevention-Other-shoplifting-allegations.

 

 

please go find one where the poster got

fined

taken to court

lost/couldn't get a job

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

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WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

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Hi,

yes I have researched the oxford case and I

 

am aware that they lost that case

 

however I am scared that I will be the next person they try to take to court

 

because I usually have bad luck with everything else in my life.

 

I'm just scared.

 

I am unaware of how many letters the RLP send every year and how many people ignore them.

 

If anyone knows any figures then it will out my mind at rest.

 

I feel like they are concentrating on my personal case

 

and will do anything to punish me for the stupid mistake I made.

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what authority do they have to punish you?

 

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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We can only guess how many letters they send out each year but I do know we only get a fraction of them here. Over the past few years, we have studied a lot of cases and read many threads where everything goes quiet. We have NEVER had anyone come back and slag us off for giving incorrect information. Occasionally someone will come back a year or so down the line saying the letters stopped and no further action was taken.

 

On the RLP website they loved to spout off how many cases 'they' had won. Actually they didn't win anything as they were not the principal.

Since July 2012 there have been no court cases (to my knowledge) since the Oxford case scared off the retailers. It would cost them far more than they could reclaim if they went to court.

 

From your last statement, it seems to me your anti depressants aren't working very well. Please go see your doctor. He or she must respect patient confidentiality.

To RLP, you are just a potential cash cow and they don't care who you are. They will say all this bovine excrement about taking incorrect information from the internet but that is utter rubbish as it was the internet that exposed their shady practice in the first place


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As I am on antidepressants should I inform them or just ignore this letter and forget anything that happened?

 

I'm a student so can't afford to pay a big fine.

 

As posted above please go to your Doctor and get your antidepressants increased.

 

You do not have to pay any fine so please ignore the stupid letters that RLP send you.

 

however I am scared that I will be the next person they try to take to court

 

because I usually have bad luck with everything else in my life.

 

As posted not only above but in many other threads in this forum, RLP will not take you to Court.

 

With the bad luck side of things, once again you need to sit down with your Doctor who will decide the best course of action for you.

Everyone gets bad luck, because you are concentrating on the negative, you are overlooking the positives.

 

The good news is your a Student, so you are intelligent, young enough to learn from your mistakes and please do not let this effect your studies, set yourself a target and work hard to achieve it.

 

Stigman


NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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Just an aside. I suffer with depression too and have been on the happy pills for ages but the one thing that helped me more than the pills was counselling. This helped me come to terms with my negativity and although I still need the pills, I can use my learning to help me overcome the downs and concentrate on the ups.


If you are asked to deal with any matter via private message, PLEASE report it.

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I'm just absolutely petrified of things being taken further because of me ignoring the letters

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I'm just absolutely petrified of things being taken further because of me ignoring the letters

 

Anxiety is normal, but there really is no reason to worry about RLPs silly letters.

 

Think about it; the only thing RLP can do is send letters. The letters are just words printed on a piece of paper, nothing more. They are produced by a computer, and are designed to create anxiety and mislead people into thinking that RLP have some sort of power or authority that do not in fact possess. It's despicable, and a particularly unethical way to try to get money, but all you have to do is ignore them. That puts you in control, not them.

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