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Slimwise Cleanse - returning product to Netherlands


Alesha
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A friend was recently caught by this [problem] offering 'free trial',

not realising that she was actually signing up for a monthly supply on a continuous payment arrangement.

 

 

Money for postage was debited from her card but alarm bells began to ring and she cancelled card

and removed all funds from her account so that no further money could be taken.

 

 

She did cancel as per their instructions after realising the difficulties people had when trying to get money refunded.

 

 

So the goods arrived and payment cannot be taken so there can be no refund problem.

 

 

However there is no trading address on the website (which I believe is not legal) so there was no way of knowing where the goods had been sent from.

 

 

On cancelling she was instructed to return the goods to an address in the Netherlands by signed for delivery.

 

 

This will be expensive, so having been completely and deliberately misled by this company she intends to bin them.

 

 

I don't think this company can have any legal redress on this as they are certainly not adhering to UK distance selling regulations.

 

 

I would appreciate any advice on the legal implications of this.

 

 

It is impossible to speak to them

 

 

- only a message can be left and they ignore.

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ignore them

 

 

none of them have ever done court anywhere.

 

 

just remember its better to cancel the CPA

rather than the card

 

 

pers I'd still do that

as they could request funds at anytime in the future if the CPA is not cancelled

dumping the card DOES NOT cancel CPA's

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you. She has closed the bank account used and opened a new one. Inconvenient but better for peace of mind. She has so far had £16 for postage taken - they will request payment for the goods 14 days after the order was placed but the bank account is no longer operational.

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get that £16 back under chargeback

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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