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    • It's normally that information is usually given how it is stored. I.E. if kept physical then physical copies get sent out. If kept digital then digital copies get sent out. It's the idea that the information you get back is exactly how they keep it and exactly how they hold your data. It's why you'll quite often see screenshots of CRM systems on SARs and such
    • I think final version of WS now prepared with exhibits added.  All numbered properly. Of course it can still be tweaked if necessary. Laura will not need it on 25 June as that is just a Preliminary Hearing for her to represent her son. But as DCBL messed up and thought it was WS time why not prepare things calmly in advance. Defendant's WS - versione 3 + attachments.pdf
    • Your case shows the idiocy of employing a solicitor to do things you could easily do yourself. Had Countryside dealt with their own case they would have entered judgement on 4 June and there would have been no way back for you. But they thought they were clever by running to Rachael and Sean of BW Legal for a more "professional" (aye, right) service.  These dodgy solicitors can only make money on private parking cases by doing everything on the ultra cheap and certainly cant check the judgement date for every single separate case. Ho!  Ho!  Ho! Anyway, glad you got the defence filed OK. The next stage is that the central bulk court will send out a simple form called a Directions Questionnaire to you and to Countrywide which is part of the allocations process to your local court.  If you read this short thread you will see all the stages of the court process  https://www.consumeractiongroup.co.uk/topic/406892-highview-parking-anpr-pcn-claimform-urban-exchange-manchester-claim-dismissed/#comments
    • It is already trespass, nothing further needed to make out trespass. Not sure where ‘interference with goods’ helps you / how you’d bring a claim for that that stops them parking there.
    • Thanks Dx,    For some further information, the holiday was booked as a package holiday for 2. One of the 2 had to be changed, and changing costs £700 for a new flight as "tickets had been issued and they cant do a name change". I cant quite figure out how compensation works for things when it comes to package holidays.    From what I can tell  - The plane was due to land in Turks and Caicos to drop off passengers, something happened during descent, resulting in technical fault.  - The rest of the original flight from Turks & Caicos -> Montego Bay was cancelled  - A New flight was put on today, which was then delayed by 1.5hrs aswell  - Hotel was provided for the night after much hassle.  - 1.5 days, 2 evenings of holiday lost  If I understand correctly, since the original flight (LHR -> Turks -> Montego Bay) was cancelled, they are both entitled to a refund on that full flight? I can't quite work out if they are only entitled to a refund for the equivalent of Turks -> Montego Bay, or for the full LHR->Turks->Montego Bay, since it was issued as one ticket/all Virgin, and they should have arrived yesterday..?)  I can't work out how to get the cost of that compensation, or whether its a set figure, and how the loss of days of holiday is factored in   I am aware:  If you received less than 14 days’ notice of the cancellation, you are generally due compensation, awarded in pounds or euros depending on where your flight was due to depart from, according to the following scale: £220 / €250 for all flights of 1,500km or less (e.g. Glasgow to Amsterdam); £350 / €400 for all flights between 1,500km and 3,500km (e.g. East Midlands to Marrakech); £520 / €600 for all other flights (e.g. London to New York). Compensation will be reduced by 50% if the arrival time of the replacement flight doesn’t exceed the arrival time of the original flight by: two hours for flights of 1,500km or less; three hours for flights between 1,500km and 3,500km; four hours for all other flights. So I "think" its £520pp for the flight part as compensation (7500km)... but some sites say its a full refund for the flight... is it both?  Thanks,  Ryan  
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NCB reset to zero by insurer


Luk4shO
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Hello.

 

 

I have unusual problem with my previous insurer.

 

 

Back in June 2013 i renewed my insurance with MoreThan.

And then after few months I declared SORN on my car and cancelled direct debit on car insurance.

 

 

Since then I was not driving.

 

 

today I called them about getting my NCB proof since I want to get back on the road.

 

 

What they told me after I explained what happened is that since I haven't told them about SORN on my car

is they resetting my NCB from 8 years to 0.

Can they do that?

 

 

I never claimed and even without that extra year I cancelled,

my previous NCB is still less than 24 months (June 2013).

 

 

Can I get them to provide me with NCB certificate dated before I started that new policy?

 

 

How do I stand from the legal point of view.

 

 

Thanks a lot for all the answers

 

Edit: I forgot to mention that I do not owe them any money. I specifically asked about that and they confirmed.

Edited by Luk4shO
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Yes, I can understand that they dont have to accept NCB.

 

 

But I want them to provide me with my previous NCB proof.

 

 

The one which ended in June 2013, before that new policy started.

 

 

I want that for my new insurer since it's less than 24 months old.

 

 

Surely, they cannot reset my previous years because I didnt told them about SORN on my car

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Was there any clause in the policy which made it a condition you had to inform Morethan about the SORN. This would be unusual

 

Suggest a written complaint to Morethan, explaining the situation and saying that they were your last Insurers, so you require them to issue a letter stating the no claim discount years at the time the policy was last live.

 

I can't see why they could not do this for you and you then use this with a letter of explanation about the gap in Insurance to your new Insurers.

We could do with some help from you.

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