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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Rules about housing associations


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I've been in PSL for too long and I've just been offered a house somewhere else, far away. They want me to take up residence and pay rent from Tuesday, even though I only got the offer yesterday. Is that above board?

 

I'm bartering and stressing. I have rental obligations here and i can't just up sticks and move like that! I could give it my best shot, but let's be reasonable.

 

Whateth say ye oh knowledgable ones. For I have an illness, one that afflicts my ability to deal with general lack of common decency among certain organisations.

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Hi,

Afraid this is standard practice. Housing Associations (and councils for that matter) want the tenancy to start as soon as possible after signing as they need to maximise their income.

The fact you have to give notice to your existing landlord has nothing to do with the HA as it is a separate agreement.

 

IF you qualified for housing benefit for both properties then you could apply for Housing Benefit for two homes.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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If you are receiving Housing Benefit, then telephone both of your local Councils (As you said far away this could involve two Councils), explain the situation, apply for housing benefit for both properties, this is called "Overlap of Housing Benefit".

Do not be brushed off as a lot of Councils will do everything they can to avoid paying this.

 

Stigman

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NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

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Thanks. Good to know you can do this. it would be two separate councils yes. Costs so much to move as well, life is nothing but stress this month. And on top of that I have to chase up the HMRC again because it looks like my recorded delivery appeal form has been lost by the royal mail! or delayed, either way it'll be compo time for that. Really only up to £50? I'm risking getting fines on top the £100 if I don't sort this out soon.

 

Will my WTC stop if I don't submit my return by the end of the tax year?

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