Jump to content


  • Tweets

  • Posts

    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
    • did you submit your directions
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

CallCredit & MMF default - Refuse to Remove a Default Thats Not Mine


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3156 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Received a letter from MMF stating that they had handed over my debt to Swift Sterling.

 

 

As i have never had any debt or payday loans i wrote to both companies stating a CRN using a template from here.

 

I received no response (back in Sept 2014).

 

I joined Experian and told them to investigate,

they did and informed me it was ID fraud

and the company could not prove i had taken out the loan,

thus the default was removed.

 

The only other credit agency to display this default is CallCredit.

I have told them that this is fraud but they keep saying that they have contacted Swift Sterling and the default is valid.

 

What do i do now?

 

 

I told CC my back story but they don't care.

 

Help pretty please

Link to post
Share on other sites

Before embarking on a claim, I suggest you send a Subject Access Request to Swift Sterling.

 

This should give you access to all the information regarding the loan - it might confirm bank details etc. As this isn't your loan then it might present a problem for Swift if they do provide this information and I would have thought, proof that it isn't yours if they don't.

 

Sadly this is going to be long winded as they have 40 days to provide the data and it will cost you £10.00 but at least you will have some information that will help you in court or for a complaint to the Financial Ombudsman if you prefer that route.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

  • 5 months later...

I have contacted Swift Sterling asking for proof of debt and received no reply, that was 10 months ago.

I have now started a complaint with the Financial Ombudsman but they have replied stating that Swift Sterling are based in Malta and not under their jurisdiction.

 

Help please

Link to post
Share on other sites

If they operate in the UK using a UK credit licence, they are. tell the adjudicator where to go, and get it escalated to an actual ombudsman.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Inaccurate credit files

 

If you believe your file contains inaccurate or out-of-date information, you can ask for it to be amended, under the Consumer Credit (Credit Reference Agency) Regulations 2000.

 

Write to the agency giving your full name and address. It may also help to give your credit reference file number.

 

Clearly explain what information you think is wrong and why. Provide any proof you have to show why the information is wrong.

Keep a copy of any letters you send. By law the agency must tell you within 28 days of your letter if it has:

 

• removed the entry from your file

• amended the entry; or

• taken no action

 

If the entry is amended, the agency will send you a copy of the amended entry.

 

The agency will also send the details to any lender that has searched your credit reference file in the last six months.

 

http://www.legislation.gov.uk/uksi/2000/291/made

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Following Andy's post above....... this corresponds with CCA 1974 s 159

 

http://www.legislation.gov.uk/ukpga/1974/39/part/X/crossheading/credit-reference-agencies

 

Bear in mind the data controller is the party to any claim for damage, CRA's are pretty much a no go as data processors

 

The way this usually plays out is......... you raise the issue with the processor [Equifax, Experian, Callcredit], it in turn views this as a s.159 complaint and requests a response from its client [swift in this instance], a muppet reading the data at its terminal responds that all is correct, the processor says thanks very much and continues processing, you end up banging your head against a brick wall.

Link to post
Share on other sites

Inaccurate credit files

 

If you believe your file contains inaccurate or out-of-date information, you can ask for it to be amended, under the Consumer Credit (Credit Reference Agency) Regulations 2000.

 

Write to the agency giving your full name and address. It may also help to give your credit reference file number.

 

Clearly explain what information you think is wrong and why. Provide any proof you have to show why the information is wrong.

Keep a copy of any letters you send. By law the agency must tell you within 28 days of your letter if it has:

 

• removed the entry from your file

• amended the entry; or

• taken no action

 

If the entry is amended, the agency will send you a copy of the amended entry.

 

The agency will also send the details to any lender that has searched your credit reference file in the last six months.

 

http://www.legislation.gov.uk/uksi/2000/291/made

 

Regards

 

Andy

 

Hi, I have no proof that the default isn't mine. I just know i have never taken out a payday loan ever.

Isn't down to Swift Sterling to prove that i did have an agreement with them?

 

I'm at my wits end with these jokers, my fixed term mortgage expires in December and i have the impression that this default will cost me a decent deal.

Link to post
Share on other sites

If Experian can get the right information to remove the default then why can't Call Credit. Do you have written confirmation from Experian that it's ID fraud? if so you should send a copy to CC asking why they can't get the same answer.

 

You could also write to Swift Sterling giving them 7 days to confirm they have removed the default or you will take them to court.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

Link to post
Share on other sites

Hi

Apologies to those who have posted before for my butting in here. :-D

 

Have you placed a notice of correction with CallCredit? If not, it is time to do so. This can be up to 200 words and gives you the opportunity for potential creditors to see your side.

 

CallCredit can only go on what MMF and swift have told them. They contact the creditors and if they say it is correct, it stays.

 

An actual ombudsman? That is THE ombudsman who else is there?

 

At first, this is handled by an adjudicator and they tend to give an initial ruling. If you (or Swift) dispute this it then goes to the Ombudsman him/herself for a final ruling.

 

If you choose to take swift to court, any action the Ombudsman service take will cease so don't rush ahead as yet.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

For some reason back in May Motormouth must have had its wrist slapped by the ICO big time.

 

A lot of us including me had our motormouth defaults removed with no notification. I am speculating but motormouth were recording the defaults when they got the account, not when originally defaulted by the original creditor. Quite a few of us also had our old payday loans recorded by motormouth as student loans as well.

 

The point i am making is that Motormouth makes it up as they go along with peoples data. I think you need to be attacking Motormouth direct myself as to exactly what data they passed to swift sterling

Link to post
Share on other sites

yes I too feel your target is MMF.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I've just gone over my letters from MMF and Swift Sterling again and it seems that Swift sold the debt to MMF last September 2014.

 

Expirian had a default for MMF - I disputed it asking for proof and it was removed.

CallCredit has a default for Swift - I disputed it but it came back 'All OK it's correct'

 

As they are the same default what should my next step be please?

 

Cheers

Link to post
Share on other sites

the oc is entitled to default you

a debt buyer is not.

 

 

prob the answer

typically the oc will default you before they sell the debt on

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...