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    • I have sent a response to quote that and also say that i will be submitting my already prepared claim to the county court   Thanks for the quick response! I will see what happens next
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    • Ignore it.   Or,   If it were me I would send in the following email  
    • Below is the response i have received to the emailed version of the letter of claim.  They should get the actual letter today       Thank you for contacting our Executive Office team. My name is Gavin and your email has been received and I have personally been asked to investigate this matter for you.   I’m very sorry this has happened, and I would really like to help you with this today by assisting you in making a claim, should you wish to do so.   I can see that this parcel was booked through Packlink Shipping. Packlink use our network to send their parcels through, but they are an independent shipper and any enquiries about their parcels need to go directly to them.   Here is the link to the Packlink website and claims department: https://support-ebay.packlink.com/hc/en-gb/articles/360014270619   You can also make contact with Packlink with the links below.   • eBay Delivery Help Center: https://support-ebay.packlink.com/hc/en-gb • Packlink Help Center: https://support.packlink.com/hc/en-gb   I hope this helps you to get your Packlink enquiry resolved.   Kind regards,        
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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Motor Mile Finance Is it Statute barred


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Been contacted by MMF into a payday loan Im supposed to owe.

 

In short they say the account defaulted in August 08 although I never received a default notice. I have never made a payment since.

 

However in June 2014 I made a letter of complaint to the payday loan company which contained the words "I have a payday loan with your company..." Does this extend the statute of limitations??

 

I've a feeling I messed up.

 

Any help appreciated.

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Does this 'debt' show on your credit file ?

 
 

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In short they say the account defaulted in August 08 although I never received a default notice. I have never made a payment since.

 

However in June 2014 I made a letter of complaint to the payday loan company which contained the words "I have a payday loan with your company..." Does this extend the statute of limitations??

 

I've a feeling I messed up.

 

Please remember that defaults can be added up to 6 months after the account has become available for collection.

 

So in theroy, the account could have been statute barred by the time you sent the letter.

 

If in doubt send the prove it letter, that way MMF should furnish you with date of account opening and if you have never made a payment that will give you the date that you are after.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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If they know and have admitted the account defaulted in August 2008, then they will also be aware that the 6 years ended around August 2014 !! So they are aware that the account is statute barred :)

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If they know and have admitted the account defaulted in August 2008, then they will also be aware that the 6 years ended around August 2014 !! So they are aware that the account is statute barred :)

Indeed but what they are saying is that the wording of my complaint acknowledged the debt so consequently extending the statute of limitations

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load of rubbish

 

moved you to the mmf forum

 

they pull thesestunts everyday.

 

ignore them

 

iuts sb.d

 

they.ll not botherwithcourt

 

just trying to fleecxe3 you

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 months later...

They said I had a payday loan. But it's not on my credit file so I just ignore them and its been going on for about 3 years and every now and then I get an email or text which just gets deleted

They even said they will send a doorstep collector round but I told them if they do il forceably remove them from my property and guess what ,,,,,,,,,,,,,? No one has ever come round

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Relax mmfhater

 

i have had this Motormouth run around now for three years, in two weeks it will be statute barred even though it is not on my credit file

 

Evey three months i get the usual spam from them into my email box, i got one three days ago offering fantastic discounts. Not once have i contacted them in any way. They really are all mouth and no trousers. Just deleate and move on until the next round of rubbish arrives

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