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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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Can a claimant fake or renage on a discontinuance?


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I received a MCOL claim from a contractor the insurance company instructed to work at my property over 4 years ago.

 

The POC stated a value only and interest from the date.

There was no LBA,

no request for any payment prior and

no details as to what this amount was for.

 

I duly contacted them and they replied to use the courts process and that they would not be corresponding further.

I then contacted the insurance company who had no idea.

 

 

they refused to engage with them other than saying it was a private matter and not related to them.

 

I acknowledged and filed a defence that I had no idea what this for as they gave no information

and that all work was under insurance and that they refused to provide me with information to prevent the case going to court.

 

I paid for SAR, consultation with a solicitor etc as whatever it is has to be insurance related.

 

After I completed the defence I received an email from them stating they received my SAR and attached was a discontinuation form

but never stated in email - just regarding the SAR see attached.

 

I have since received a notice of proposed allocation and to complete N180.

The court has no record of their discontinuance but are behind, the last document is my defence. B

 

I'm worried now that I should have completed the N180 and it may affect my claim.

 

Can anyone advise as I have already paid a lot of money and time and so can't afford another legal consultation.

 

Have I been naive by taking them at their word?

 

If so what happens next?

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You have not attached any documents ?

 

Please convert any scans to pdf format and ensure you remove any personal information.

 

Do you still have a copy of the discontinuance that you were sent ?

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I have asked those on the site team who have more knowledge of this, to look in on you. It wont be until a bit later on though.

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2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

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4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Yes I have a copy it's in my email. It's an n279 form. Sorry for the confusion I have not attempted to attach here on this forum. I intended to say (badly in seems) that they emailed me regarding my SAR request and when acknowledging my SAR said see attached. The attachment was the n279 form.

 

However, I have since received the allocation notice and the court has no record of the discontinuance nor does it appear online with MCOL. The date for the N180 is today. I've never been in this position so am worried I shoykd have completed it.

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well I suppose an SAR would contain the unsent N279 form

it relates to you

it doesn't mean they did, or were thinking of filing it mind...

 

 

you do mean a subject access request don't you>

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you citizenB I'm so overwhelmed by this situation and until now would never have believed it was possible to issue a claim in this way.

 

 

I'm very wary of this discontinuance but the MCOL court said that they are behind and that the allocation request was an automatic process following my intent to defend,

 

 

I just assumed I had to do nothing. However, it's been weeks and MCOL still hasn't updated saying discontinued.

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well I suppose an SAR would contain the unsent N279 form

it relates to you

it doesn't mean they were, had, or were thinking of filing it mind...

 

 

you do mean a subject access request don't you>

 

 

Yes I asked for a SAR from the claimant when I received the claim form and the insurer in the knowledge that whatever it was for was insured.

 

 

No work was performed that was outside the insurance.

 

 

The SAR was to assist my defence when I found out whatever it was alleged.

 

 

No receipt from either on this but within 40 days (due Monday).

 

 

They emailed me a completed and signed discontinuance form which I have.

 

 

I don't need the SAR for that document I have it emailed.

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It's all very well sending you the discontinuance, but you need to find out if the court have it too.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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what date is on the N279

 

 

what date is on the allocation docs

 

 

MCOL wont show disc...

it stops before that.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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As of yesterday the court have not received it but said there is a backlog. I received the email on 4th February. However the email is relating to my SAR it was just "see attached". The attached was the discontinuance. I'm worried I should have completed the N180 and that it will go against me, but if I complete and post tomorrow will only be a few days late.

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Submit your N180 anyway (tomorrow)...the court will catch up and halt the claim.

 

Andy

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Thank you will complete now and post with the discontinuance. What happens if they don't file the discontinuance. I m worried it was valid only in my dropping the SAR. Ie if you drop the SAR I will discontinue as the emal says

 

Dear Mr

 

I have received your Subject Access Request and have not yet processed your cheque. See attached and inform if you wish to continue with this request. I expect a reply within a reasonable timescale.

 

Regards

 

Xxxxx

 

I replied that yes I expected compliance with the SAR within 40 days of receipt (signed 19th of January).

 

I fear they haven't filed their discontinuance. Can I use this in my defence if they haven't?

Edited by citizenB
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Who said it was only valid if you dropped your DSAR?...a DSAR is a legal request and if they fail to supply you can sue them.

 

I think you need to calm down here and get things into perspective....its simply a case of the court being behind and the N180 being issued before they process the N279.

 

As you state attach a copy of the N279 and stick it on the first page and then drop it into your local county court tomorrow.

 

When you state you have checked with the court to see if they have received it...I take it you mean your local county court and not MCOL?

 

Andy

We could do with some help from you.

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If they sent you a copy of their intention to discontinue, but then didn't - then I would say yes, you could mention this if it goes further.

 

Although, I suspect it is very likely just the fact that the court is so behind - they are usually about 10 - 14 days behind with their admin.. which IMHO is quite shocking.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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No not local court but MCOL as there has been no local court transfer, it hadn't got to that stage

and I and the claimant haven't to my knowledge completed the N180.

 

 

Their reply is a direct copy of email.

 

 

I'm worried perhaps unnecessarily that when I replied saying I wanted to proceed with the SAR

they thought stuff him I won't discontinue.

 

 

The courts are behind but it seems strange they haven't received discontinuance 20 days later.

 

 

I'm hoping its a case of catch up as you say but the courts said yesterday (MCOL) that they should have processed based

on the dates and that the backlog isn't as long. I'm taking their advice as I've never dealt with this before.

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Once a defence is entered and the Notice of Proposed Allocation (N180 is sent out)...the claim is already on its way and transferred......check with your local county court.

We could do with some help from you.

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Will do thanks andyorch.

 

 

I'm hoping its just an admin catch up and worrying unnecessarily when it's not catching up.

 

 

My worry is that my defence relies on the insurance company who were responsible for payment won't get involved as its a "private dispute for none insured works" .

 

 

I can't get anyone to see further that I never had uninsured works nor have the faintest idea what this 942.50 debt is for. I

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Sounds like neither do they ...hence the Discontinuance....pop your N180 into your Local county court tomorrow and also give them a copy of the N o D separately as well as stapling it to page one of the DQ

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Sounds like neither do they ...hence the Discontinuance....pop your N180 into your Local county court tomorrow and also give them a copy of the N o D separately as well as stapling it to page one of the DQ

 

Will do many thanks and once this is officially over will donate to this site who have been more useful than the sol who charged a fortune to advise send a SAR and defend saying "defend what? Need information". Thanks to you and team again. I've probably been asking MCOL not local court!

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FWIW I think you are reading the email wrong.

 

 

they have copied the N179 to you to show they are discontinuing the claim

and thus, did you wish to continue the SAR as to all intent the N179 renders it unnecessary.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

Apologies I have another question.

 

 

The claimant had not informed the court but I submitted their discontinuance which ended the claim.

 

My current question is this.

 

 

Via the SAR (which they never responded) but the insurance company did

 

 

I discovered that they sought recovery for monies for poor workmanship from the builder in December 2014.

 

 

This dispute had gone on since my claim with a lot of to and fro.

 

 

The builder disputed certain elements which is why they sued me and my wife for that value.

 

 

As part of all the to and fro they gained a reduced settlement to the insurance company as they "paid" me £1000 compensation.

Of course this wasn't ever offered or paid, it was merely a way of them reducing their liability to the insurance company under false pretences.

 

 

The insurance company solicitors stated this was their perogative and bore no relevance to the recovery

but after years of chasing money agreed to £500 off as a quick final settlement.

 

can I claim this money from the builder whom I have several letters from his solicitor and numerous emails claiming they paid me £1000 in 2011.?

 

 

I have sent a letter ignored and I intend to send a letter before action if I have a claim.

 

 

They never offered or paid in 2011 but as they have lied for 4 years and behaved so badly I feel a bit annoyed at the way they treat me.

 

 

I'f so do I need to pay a solicitor or can I deal with this myself as I have over 40 written corrospondence that references payment to me?

 

Any advice appreciated.

 

Dale

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I don't understand why you think you can claim £1000 back?

 

Good evening granymede. Thanks for your reply. Historical reasons relating to the claim and in addition the SAR shows that the insurance company stated they had to pay compensation for delays and accommodation (they flooded our home and didn't return) and the contractor lied and informed them he had paid us £1000 to cover this. He never did and continued this lie for 4 years and even used it no negotiate a lower recovery rate.

 

However, he never did offer this, although we were out of pocket and inconvenienced but I never persued back then but reading the SAR and solicitors emails he relies heavily on this being paid.

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Just issue your own claim in the Small Claims Track...for said amount plus any damages suffered....using all the data you have gathered as evidence in support of your claim.

 

Andy

We could do with some help from you.

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