'Voluntas' said they were calling on behalf of our landlord??

[julesmm]

My name is Julie and I have a quick question that I hope you can help me with.

 

My husband and I are tenants of a Housing Association. Today I received a call from a company called 'Voluntas' who said they were calling on behalf of our landlord. That's as far as we got as the woman then put the phone down!

 

I've looked them up on the internet and it appears that they are a market research company.

 

My question is that we have an ex-directory telephone number and we have certainly never agreed or signed anything to say that we agree to the housing association giving out our telephone number.

 

Is it actually legal for them to do so?

 

Many thanks

 

Jules

[renegadeimp]

Ignore it. And then complain to your letting agency. Check the agreement for any clauses that say they may pass your info to a third party

[scousepie]

IMO: it doesn't matter if your x directory, companies only have to obtain CRA files, all the details are there... or it could be you have filled out forms and entered your phone number on the forms.. my farther in-law had a car accident a few months back, all his details was given to his insurer and low and behold... constant bombardment of txt and calls to his home number for loads of different companies. if your info is out there then its fair game.. disgrace.

[Steve__M]

Is this relevant?

 

http://www.voluntas.co.uk/importance-internal-benchmarking/

 

While a "market research" phone call is often a cover for sales because it is using a loop-hole in the law, it may be that this is a genuine survey (even if you don't want to answer it).

[ericsbrother]

your number has clearly been given to this company as a targeted approach for an opinion survey. You may find that by NOT telling the HA you dont consent to share this data they are legally allowed to. If they phone back feel free to be abusive.

[renegadeimp]

I thought the regulators ruled that the default was to be opted out, not opted in. As with online checkboxes its unlawful to have the default status as opted in.