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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

DLC/Hillies and an EGG debt


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Hi, I am reading your comments with interest. Wondered if you have any comments to make on my own situation. I took out a loan with Egg in 2001 and defaulted in 2003 during my divorce. Was contacted by DLC and agreed a repayment plan of £65PM, have been paying that ever since.

 

I have recently managed to get car finance, and within 2 weeks was contacted by DLC threatening me with everything other than death!! They were really intimidating, and I actually paid them an amount over the phone. there is still around 6k outstanding and said they will call me back this Friday to see if I have raised the rest of the money, or they were going for a charge on my property. Does anybody have any suggestion on how I should deal with them?:(

 

Regards

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Yes. DLC are easy to deal with. Send them a CCA request. For an Egg loan from that long ago, it's unlikely they can supply a CCA and if they can, it will more than likely be unenforceable anyway. Once this is established, then they'll have to dance to your tune. :D

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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There's a template letter in the forum library section. :)

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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I wouldn't let DLC bully you thats for sure...

 

Do as Fuzzybobble states and request a CCA, at the same time as this just remember that for DLC to get a charge on your property there are several steps they have to take before getting there.

 

They would need to take you to court and win (without a credit agreement this would be diffcult)

 

At this point you would speak with the Judge and tell him what you can realistically afford to pay back monthly...it may be that £65pcm is an unreasonable amount to pay them back each month and an award for much less is made...

 

At this point and providing you maintain payments to DLC at the rate the court set...well, that is where the judgement will stay, no charge will be added against your property, it is only usually in the event of you missing payments on the ccj that they can go back to court and gain a charge....

 

So, their threats at the moment are just that, threats and like all threats you should ignore them or turn the tables by requesting items such as a CCA and possibly even a SARs to egg to keep them both busy.

 

I would strongly advise you to NOT under ANY circumstances talk to DLC on the phone, they will say all manner of things to try and frighten you into making a payment, do not identify yourself to them on the phone, do not give them any details such as d.o.b etc...and when they identify themselves simply ask them to put their concerns in writing to you and then replace the receiver....

 

If they continue to phone then use the letter for unwanted calls from the templates section and send it recorded delivery to them.

 

DLC along with Hillsden in my opinion are nothing more than a bunch of lying conniving corrupt buch of miscreants not worthy of anything more than contempt.

I reside in Dawlish Warren but am not a rabbit.

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I understand that but DLC do not as yet appear to have the correct

documentation to go forward and at the same time as this a ccj would possibly result in them getting a reduced amount each month from the £65pcm you are currently paying....In any case it is the original creditor that would push the button for court action and they're not likely to do that given your current payment regime etc.

 

If it was me I would do several things such as write to Egg informing them of the tactics of DLC as in threatening/intimidating in phone calls and at the same time as this I would remind egg of your payment record since default as in regular payments etc and I would cc in DLC ...

I reside in Dawlish Warren but am not a rabbit.

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  • 2 weeks later...

Hi,

 

Just had my reply to my CCA request, I sent it to DLC but got a reply from Hillesden Securities!! I reads as follows.

 

Account Number XXXXXXXXX Formerly Egg Banking PLC xxxxxxxxxxxxxxxx

 

Thank you for your recent letter regarding the above account. I can confirm and advise the following:

 

1) I Acknowledge receipt of your payment of £1.00 in connection with your data request under the credit act.

2) We are still awaiting a copy of your original agreement and statement of account from the original lender Egg Banking PLC. When they come available we will forward to you.

3)If we are unable to forward a copy of the original agreement, we will be able to supply a true copy of the document which will comply with section 77-79 of the consumer credit act 1974

4)We would like to draw your attention to the ruling in the case of McGuffick v rbs judgement dated 6 October 2009 in relation to "WHAT IS CONSIDERED ENFORCEMENT" the judgement stated that the bringing of proceedings is not enforcement. It follows that demanding payment is a step taken prior to the commencement of proceedings and therefore not considered enforcement. We will continue to report the account status to the Credit Ref Agencies as this is also not considered as enforcement.

5) Whist we may not be able to enforce the agreement until the documentation is provided, the monies remain outstanding and the underlying obligation to repay remains intact. In view of the above judgement the account will remain with our collections dept for collections activity to continue.

 

I wll update you on developments in 21 days if ther are no developments beforehand.

 

Does anyone have any thoughts or advice on the contents?:confused:

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Yep, do nothing...It is a standard letter they send out, they'll send you one every month.

 

I've had the same letter now for nearly a year, I've not responded to one and neither will I until such point as they actually produce an agreement.

 

After a time they'll put another DCA on the case, possibly Zinc collections who in my opinion are another bunch of idiots who will send you a letter stating that their indepth online investigations have revealed you own Buckingham Palace and they want a share etc.

 

Do nothing where Hillsden are concerned, you've put them on notice you want a true signed copy of an agreement, they haven't as yet been able to provide it and they acknowledge (no choice really) that without it they cannot enforce the debt but they'll try and collect it anyway....yeah right.

 

Sit back, the World Cup is coming to a TV near you.

I reside in Dawlish Warren but am not a rabbit.

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You were paying them £65pcm were you not?

 

It is really a matter of personal choice as to if you want to continue to pay them in th absence of a true signed copy of your credit agreement?

 

Personally speaking I would not (and have not since my own request to Hillsden/DLC)

I reside in Dawlish Warren but am not a rabbit.

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DLC send me 2 of those letters each month. Got a nice collection going now. All identical apart from the dates lol.

 

May just call them and give them some stick now I've worked out how to record calls, and block my number on my new mobile. Should be able to have some real fun with the DCA's with 600 free mins a month lol.

 

I have a few ideas for calls, so when I get some time free, I may just stop a few of their call centre monkeys from hitting their call targets. ;)

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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  • 7 months later...

Hi, had a letter from DLC stating they cant provide original credit aggreement because of age of debt, and cant inforce, although they state I am still liable for the debt! is there something else that I should do in reply?

 

Thanks

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They have kinda shot themselves in the foot.

 

They can't fulfil a CCA request, no agreements means no court action..... just ignore them until it's SB.

 

I CCA'd them 4 years ago, after 3 years of the standard "we are chasing up your request" letters I got one saying "we can't enforce your agreement but please pay us".... that was a year ago.

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  • 1 month later...

Hi, Have now recieved a copy of original credit aggreement with what looks like my signature on... they state ( Please find enclosed a copy oy your original agreement, along with current terms and conditions and those applicable at the time of inception. Please refer to section 5 in original terms and section 2 of the current terms, which confirms when payments fell due under the agreement and the basis for calculating the amount of the payments that were due. This now completes our obligations under Credit Act 1974 and satifies your s78 request. And should contact collections to arrange payment!

Could any body advise what I should do next.

 

Thanks

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You need to scan it, hiding your details and post it up so the experts can advise you IF indeed it is a proper, enforcable agreement.

It has been known that DCA's occassionally get confused and feel that a CCA is valid when they are only applications forms etc.

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