PPI payment to debt agency

[morsy]

Made a claim for PPI on an old loan form 2001.

 

HSBC have sent a letter saying they paying refund to Metro

 

Can they do this?

 

Anything I can do to get the money paid to me?

[dx100uk]

metro are HSBC

[renegadeimp]

depends. Did they say metro are acting on behalf of them ( theyre the same company). If so, then why are they paying it to a DCA that really has no legal rights. They should have offset it themselves.

[morsy]

I realise that metro are part of HSBC.

 

I took a loan out in 2001 for 6k in a HSBC branch PPI was included in the loan ( i didn't know it was)

 

I had an accident at work which made an existing sports injury worse and was unable to work and ended up needing surgery.

 

I went to the same branch I took the loan out to sort out how i was going to manage without an income.

 

I was advised by the branch staff that I couldn't claim on the loan PPI as the injury was pre-existing.

 

I then had to move home as I could not afford where I was staying and also changed banks.

 

(13 years later) when I got a letter from HBBC saying I might have been miss sold PPI and fill in the form.

 

It was sent to an old address and got forwarded to me.

 

 

I filled in the form and got a reply which is a bit odd

 

it just a calculation sheet saying:

 

PPI premium redress xxxx,

plus interest at 8% xxxxx,

less basic rate tax xxxx ,

OFFER xxxx,

less amount paid to metro xxxx

NO REDRESS DUE

 

 

The old loan would be statute barred now anyway.

But can I get the PPI refund paid to me?

[renegadeimp]

Yes. They're pulling a fast one and you may have to go through the fos to get it.

[dx100uk]

metro are hsbc in house DCA

it cant be sold to them

and even if it were

its still HSBC so they can offset

and even if its SB'd to

 

 

SB in E&W simply means no court can be used.

 

 

however, the 8% SHOULD have gone to YOU directly not used for offsetting.

 

 

dx

[morsy]

So i should revived a cheque for the interest of £50?

the rest they keep?

 

Now as i had a valid claim but couldn't claim as pre existing condition should they not consider the claim and pay out?

[dx100uk]

you should get the 8% back but minus 20% tax.

 

 

not worth the arguing me thinks.

 

 

revisiting if you could have used the PPI is interesting.

 

 

whats the payment schedule 12 months only if you claim

check the agreement T&C's