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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I currently rent my home from Home group in the North East. I have received my annual rent increase letter. However it has been brought to my attention we are paying a higher band of rent than a friend of mine who lives in the same size house just 10 houses away, on the same estate but different street. Now I'm not talking a few quid difference I'm talking £30 per week difference which i think is extortionate.

With this in mind I did a bit of searching and found a valuation office agency electronic rent register and found tenancies in my street moving in after us where the rent is shown as £20-30 less than what we pay.

 

Can anyone advise if I should query this and how I should do so?

 

thanks for your time!

Lloyds Credit card - £6K - PPI and interest refunded - £1200 remain F&F sent & accepted £360

Lloyds Overdraft - £620 - charges & interest refunded - £188.10 remain F&F sent & accepted £56

Black Horse loan - £10K - £2879 remain - F&F sent and rejected - CCA sent 3/6/13 deadline

Orange - £128 - £39 remain although CRA file states £11

Orange - £132 - £51.06 remain although CRA file states £45

 

Next stage F&F's to be sent - a step closer to being debt free

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Did you rent your House after your friend?

 

If so then I expect your friend will be on the old style affordable low cost rent, new applicants or applicants that move houses within the social housing system will be on a slightly more expensive rental tariff.

 

This is common nowadays.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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I currently rent my home from Home group in the North East. I have received my annual rent increase letter. However it has been brought to my attention we are paying a higher band of rent than a friend of mine who lives in the same size house just 10 houses away, on the same estate but different street. Now I'm not talking a few quid difference I'm talking £30 per week difference which i think is extortionate.

With this in mind I did a bit of searching and found a valuation office agency electronic rent register and found tenancies in my street moving in after us where the rent is shown as £20-30 less than what we pay.

 

Can anyone advise if I should query this and how I should do so?

 

thanks for your time!

 

Hello Akasha8uk

 

When did you 1st move in to your current home "the date" and who was LL when you moved in, was it a private or housing association LL ?

 

Thank you...

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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Hello Akasha8uk

 

When did you 1st move in to your current home "the date" and who was LL when you moved in, was it a private or housing association LL ?

 

Thank you...

 

The Op said that they rents their house from Home Group, Home Group is a Social Housing provider in the North East.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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The Op said that they rents their house from Home Group, Home Group is a Social Housing provider in the North East.

 

Stigman

 

And I asked who was the LL when they 1st moved in, was it a private or housing association LL ...

 

The property could have been the hands of a private LL then sold on to a HA, which does happen

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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Home Group build their own, I know this because there was an article in "Inside Housing" Magazine recently that said that they are going to miss the end of March deadline on new build properties.

How much of a miss of the deadline I d not know but if Home Group misses the set target by a substantial amount, they could receive a drop in Governance Rating.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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Home Group build their own, I know this because there was an article in "Inside Housing" Magazine recently that said that they are going to miss the end of March deadline on new build properties.

How much of a miss of the deadline I d not know but if Home Group misses the set target by a substantial amount, they could receive a drop in Governance Rating.

 

Stigman

 

Really !

 

Housing association Do buy properties where there are existing tenants in place, Home Group could have done such a thing ?

 

But we don't know yet as the OP has not replied to post #4

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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Until OP explains what type of TA he has, with move in dates and whether it includes a mechanism for calculating rent increases eg change in RPI, no definitive answer is possible. The VOA rent register he found is prob the register of fair rents for Regulated Tenancies and has no relevance to Assured Tenancies, where the rent can be raised to reflect the local free market rent for area.

I assume the annual rent increase letter from HA is akin to s13 Notice, so OP had 30 days to refer it to VOA First Tier Tribunal for binding adjudication of rent increase. Neighbouring property rents cannot be judged solely on rent payable, there is the small matter of facilities, condition and date of previous increase vs what Ts are prepared to pay.

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