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Charge certificate received - First Contact?????


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My girlfriend has just received a 'charge certificate' in the post from Sutton council

in relation to a PCN that was apparently issued on 03/01/15 with a Notice to Owner apparently sent out on 07/01/15.

 

The 'notice to owner' was certainly never received so we've had no opportunity to pay at either the discounted or full rate,

this letter apparently adding a further 50% to the charge making a total of £165.00.

There appears to be no option to appeal or make representations, this seems completely unfair.

 

Sutton operates camera cars, i'm assuming the ticket was issued by them.

 

We live on Sutton high street.

Outside our flat we are able to park between 6.30pm and 8am,

having lived here for a few years to are very aware of the rules of parking here

it's extremely unusual for us to have missed this timing anyway

and would have queried it if we had received the letter when it was apparently issued.

 

Can anyone give us any pointers on what we should do from here?

 

Many thanks

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There is no appeal mechanism against a Charge Certificate. However if you wait for the Order for Recovery, you can make a Statutory Declaration to the Traffic Enforcement Centre that you didn't receive the NtO (details will come with the OfR).

 

The NtO will then be re-issued (at £110) and you can then challenge that and if necessary appeal to adjudication

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Exactly right, except that you can now make a Witness Statement instead of a Statutory Declaration, which is basically the same but simpler. Provided you file it in time, it should just be accepted as a matter of course, and then you'll be back in the appeals loop.

 

Post back when you receive the Order for Recovery, for advice on what to put on the forms.

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