Think Money Group

[twinkle1234]

Hi im not the best at explaining please bare with me.

 

 

A few years back, I was declaired Bankrupt

Afterwards i struggled getting a Bank Account.

Long story short.

 

 

I saw Gregorry Pennington in the paper offering bank accounts for 14.50 a month. They didnt have to manage me with anything.

 

I was just desp to have an account and GP said id struggle after going bankrupt.

I had health issues lost a friend and had a breakdown over the last ten years.

Only now able to go out about due to anxiety

Ive had a support worker out whos gone through all my paperwork etc.

Realising several DD s had came out of my account over the years.

One i remember canceling because i got my card canceled the same day.

 

And explained. That id contacted the police due to items going from my home.

Police had infact changed locks and the persons were taken to court for doing quite abit of Fraud.

It was dealt with in the Crown Court.

 

 

On ringing up my bank(new name Think Money) after explaining everything.

They rang me back saying as its over 12 mrhs.

They wont accept it under fraud.

Due to the lengrh of time going back 2009. Even health issues.

 

Me having the break down. And police ref. made no difference ,

i also had a call around the time i opened the account with them.

 

 

From them offering me home insurance cheap with them.

I agreed as is be thinking of getting it anyway.

Set up dd with them.

 

 

Going through all paperwork my Support Workers come across 2 Policies.

One is Think Insure Client 13.00 amonth.

Other is 6.99. For Key Insurance??

Neither i know of.

 

 

And theyre Rolling Contracts.

With Millenium Insurance Brokers plc.

 

I believe the bank gets the ok were interested in insurance.

They then pass details over to Millenium who then pay rhe bank a percentage for it.

The brokers charge me per year for agreeing to the credit.

It then gets referred to Think Insure.

Who go s through Ageas insurance.

 

 

When supprt worker first noticed something wasnt right.

Payments to Millenium were canceled, letter wrote.

 

Phone call made.

Going through papers now.

The only policy stopped was the 21.00 home insurance.

The 2 rolling ones are atill being taken to Think Money my bank.

 

 

Theyve now sent a letter saying im no longer welcome to have a bank account with them.

 

Because of recent issues.

Giving me 8 wks to find alternative.

I cant believe they can do this.

 

 

Any advice.

Help please.

 

 

14.00 a month over ten years to get treated like that

Edited February 9, 2015 by citizenB
formatting for easier reading

[SabreSheep]

Owch

 

Please can you tidy this up, it is hard to read and hard ot understand what is going on

[twinkle1234]

Owch

 

Please can you tidy this up, it is hard to read and hard ot understand what is going on

As i said Im not yth best explaining myself And its got to be the most messed up thing to explain,I'm Sorry it' ok thanks for reading(trying)over it. Alot i dont understand myself

[citizenB]

Hi,

 

If you are a discharged bankrupt, then you should not have any problems obtaining at least a basic bank account from one of the high street banks.

 

 

But probably best if you were to go with the Co-op or Barclays.

[SabreSheep]

No problem

 

Ok as above you have insurances for reclaim and bank account required.

 

You also have bank package fees that could be reclaimed.

[twinkle1234]

Thank you for your replies,

 

Yes, I was Declared Bankrupt, Due to Somebody who I knew Claiming Carers Allowance ,

Without me knowing ( another story all together)

 

It was awful, I was getting Evicted,

 

I thought it was the normal mix up what happened often with my Benefits ,

 

Due to A Medical or something.

 

So to be told in-fact it wasn't, I Was a mess, Especially being told it was because of a Family Member,

 

My Nan paid half the Rent and Council Tax to keep the roof over our head

 

But there was Water erears, House Insurance, House Phone, And Bedroom Tax,

 

Then to top it off, I got a TV License fine, Because when my money had stopped ,

So had all my Direct Debits, So when they called here,

 

I said that I Did have a License, And paid directly from my benefits (Which in fact was 3 weeks behind) So i got Fined...

 

I decided to go Bankrupt , Because I Never used Finance or Wanted Credit, So not being able to get any in the future didn't bother me,

 

I Couldn't report the girl who did it, Because she had a record and would have gone to Jail, This way it'd be gone .

 

Only afterwards, I was struggling to get a Bank Account. I saw a company in the newspaper called, Think Banking /Think Money Ltd.,

 

When I rang them, They explained that I would find it hard getting any bank to accept me as a customer, Due to my Bankruptcy,

 

However( I Know I'm Stupid) They happened to have, Several Different Accounts, For Bad Credit, Even Bankruptcy.

 

£14.00 A Month, I Got A Basic Bank Account, No Overdraft, But Debit Card. I went with them that day,

 

Receiving My Cash Card a few days later.

 

I'll cut corners here or will be typing until tomorrow,

Everything was fine,

All i get paid into it was £20.70 a wk,

 

 

Then I got a phone call from the Bank , Explaining to me about Home Insurance they'd started doing,

They made it sound a Bargain and I'd been wanting to sort Home Insurance for a while, So I said Yes,

This' s all over a few years,

 

I had A Break Down, And Sectioned, Under The Mental Health Act,

 

I Couldn't deal with even the smallest of day to day things,

 

So When I came home, I had A Support Worker Called Carol,

 

Who was helping me sort through any issues,

First starting with all the Mail and Paperwork.

 

I Hadn't opened any of my Mail for about 12mths, I'd Panick when I got any, Expecting it to be another Bill, Red Letter,

Which triggered My Panic Attacks and Anxiety.

 

While going through my things , Carol came across 2 Insurance Policys. Which I knew Nothing About,

The Only one I'd had was my Home Insurance, Through the Bank.

 

After lots of Phone Calls and Questions, Carol informed me , None of the Insurance was through the Bank,

It was all through an Insurance Brokers, Called Millenium Brokers Ltd,

 

Who were also a part of, The Think Money Group..

 

Think Money, Would begin by ringing up there Clients, Over Home Insurance, If they said Yes, All Details then would get forwarded on to Millenium,

Millenium, Paid Think Money a percentage for every customer.

 

The 2 Policys were to run for 10 yrs. Something called a Rolling Contract,

They were issued along with The Think Insure Home Policy.

 

1. Was Called , Think Insure Client. Which was £13.75 A Month,

2. Was Called, Think Protect Client, Which was £6.99, A month

Both still being taken out.

Along with the £14.95 Managment fee.

 

Along with these, Were £1.99, Taken from my account, Every Week, For over 3yrs,

And Several Transactions from Euronet.com and Revenues Man,

All of which before i was sick, I[d rang them up, to report Fraud on my account,

Yet they;d refused to pay me it back,

I Knew nothing about the companys, So new it had to be fraud,

 

I rang them up explaining about the transactions, And the £1.99 , Which was for a Company called Ebid.com.

They Said they would Cancel The Card , Re issue a New One that day,

Also Canceling Ebid.com , And At the same time we canceled Millenium,

Due to me not knowing anything about the Policys.

 

After that, With me being ill, I Didn't give it another thought.

 

But Now, Realising, The Only Insurance what had been Stopped, (Nov just gone,)

Was The Home Insurance One, Which was for £21.00 a month, And was the Only One Id Wanted

They were still taking payment for the other 2 Policys, Through The Bank,

I was fuming, Along with Ebid,

Which I'd Reported to them, Which was NEVER Stopped, But Continued to be debited £1.99 a week,

For Almost another 2 yrs, After I'd Reported it as Fraud,

 

Last week I rang up the bank, And Requested to be paid back (just 3 of the transactions which i told them of previously) The Ebid,The Euronet and Another one, Which were nothing to do with me ,

 

They Rang me after 3 days saying, They Wont be Refunding me for them, Or Accepting Them As Fraud.

Because, It was after 13 months.

 

I Said I would be taking it further, As it was My Money, 3 days later, I recieved a Letter of them, Saying,

Due to recent cercumstances, They are giving me 8 weeks to find another Bank Account,

As I was no longer welcome an account with them?

please say they can;t do that

[ericsbrother]

They can end your account but that is not the end of the world, many others do a basic bank account such as the Co-op. You have up to 6 years to claim against someone so they are wrong saying that you cant after 13 months, it may be their policy not to investigate but that is not the same. However, I do not think you are in a position for a protracted battle with them unless you can get help

[twinkle1234]

Hi everyone, Thanks for trying to help, More than anything I'm fuming ,because they have to be the iffyes place ever. Every foram i look on, No ones got anywhere with them,For dd clawbacks nothing, And it's wrong, 14.00 a month what for? Pluss 2 insurance policys i never new about. I knew i didnt sign anything because they still sent me the form to sign and send back. So ive been paying for them for 4 yrs, 13.75 and one which WAS 4.99 now 6.99

[twinkle1234]

Thank you for trying to fix my writing

[citizenB]

Are these payments being made by direct debit from your bank?

 

If so, you could possibly invoke the DD guarantee

[twinkle1234]

Hi. No the house insurance and EBP. And the ebid was ebp.and the management fee the same. But Think Protect for 6.50. And the Think Insure Client for 13.75. Which is the 2 Policys ive not long found out about. Which were taken out the same tome as home insurance. Are direct debits. Ive tried the dd ckaim back. They rang saying No. And sent me a letter saying im not welcome at there bank. Theyre shutting my account.

[citizenB]

I would start looking for a new bank, twinkle. I think the Co-op has already been mentioned and I think you can sign up online.

[twinkle1234]

They have done it to loads. Whats annoying is they keep getting away qith it. They sigbed me up for 2. 10yrs. Rolling contracts. With Millenium brokers. Ive NEVER signed for anything. Then tgey get a percentage from millenium for each. Custoner they give details of. Clare

[twinkle1234]

Hi , Im just wondering if anybody on here might of had issues with Gregory Pennington/ Think Money/Think Banking and Millennium Insurance Brokers, (All join up to the 1 company) , Think Money group. Used to be a bank anyone could get an account with bad credit? If anyone has was it good / bad ? thank you

[fkofilee]

Stay away... !!! Can I offer some advice...

 

Barclays or Coop... Barclays cash card comes with a Visa debit card.

Coops Cashminder is awesome too

[dx100uk]

you need to get reclaiming all those bogus insurances..

and management fees.

[fkofilee]

Question, are ANY of these paid via DD... I ask as it looks like these wonderful people only use CPAs...

[twinkle1234]

Dx100uk. I agrea totaly. Thats why i sont want to just open another account.

 

 

Surely they cant get away with it?

 

 

My card was canceled in 2011 because there was loads of 00.01 withdrawels.

 

 

Where someone had attempted to get mobile phone contract. Plus 1.99 a week for Ebid.com.

And another few Revenues Mans.

Euro something( added up to a couple of hundred quid over the monrhs.

 

 

When i rang them to point this out.

The man said he woukd cancel my card and send replacement.

 

 

I asked about my money back.

He said no i need to contact the companys direct.

That was that.

The above were direct debit except ebid com z

 

Ive heard they cant take fees out of benifits for an account, Is that correct? Because i only get child benifit paid into it. Yet they take 14.76 a month always have

 

The life insurance and key policys are direct debit x

[twinkle1234]

Hi.

 

 

Ive rang up about the 1 insurances they took out when rhe house insurance was agread.

 

 

Even though.

Life and key policys are totaly diff.

And run for ten years.

Not counting my house insurance.

 

 

To get the 2 extra policies they've gave my details to an insurrance vroker. Millennium.

 

 

Ten year rolling contract.

 

 

Ive never heard of or knew about them.

 

 

they said im not intitled to any payback as its over thirteen mths

[dx100uk]

go get them back via the dirct debit guarantee with your bank.

 

 

if they have not been writing to you

telling you each month that £xx was coming out by DD

then its against the DD guarantee.

nothing to do with the retailers etc.

 

 

dx

[twinkle1234]

Hya. Its driving me mad.

 

 

Ive tried theough the the dd claw back.

But i cant explain this.

My bank. Thinkmoney.

Rang me about 6 yrs ago.

About house insurance.

Which sounded great so said yes.

 

 

Go forward to now. been ill last few years.

Just got a support worker going through my letters etc.

Shes handed over 2 Policies.

Ten year rolling contracts.

With Millenium insurance brokers.

 

 

I had knew nothing about as it is once the bank knows you're interested they then give all details to millenium brokers.

Who then give thinkmoney a percentage to for giving my details.

The brokers make money. And the bank aswell.

Never signed or knew anything about.

 

 

When i rang up about this they just dismissed me.

I got a letter the next day saying ive 2 wks to ffind another bank.

As im no longer welcome in theirs

 

 

wwgo get them back via the dirct debit guarantee with your bank.

 

 

if they have not been writing to you

telling you each month that £xx was coming out by DD

then its against the DD guarantee.

nothing to do with the retailers etc.

 

 

dx

[fkofilee]

I thought THINK Money were the bank in this case?

[dx100uk]

how about you give the FOS a ring about this.

 

 

it smells

 

 

dx

[twinkle1234]

Yes it is the bank. Millenium is part of the think money group aswell. Ive tried ombudsman but i cant until ive got a letter saying thinkmoneys final desition which o know theyre not going to change there mind with them ready to close my account. Sorry not sure what u mean. It smells?

I thought THINK Money were the bank in this case?

[twinkle1234]

They wont deal with it until final saying off the bank. Which there in no rush do do x

how about you give the FOS a ring about this.

 

 

it smells

 

 

dx