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    • I can only speak from personal experience. But a similar thing happened to me. Seriously dented door.  I made the other insurance pay. They regarded it as a write off. Took the money, replaced the door. Never heard anything more about it.    Except clearly someone sold my details to claims company, because I got loads of calls in bad English for a few month's 
    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
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Vodafone default for unused product £43


nellyj99
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Hi,

 

 

Ordered a sim only off these guys, had it delivered via mail order with 14 day coolant off period.

 

 

When received I had no signal so notified them straight away and was advised to dispose of the sim and they would cancel the account.

 

 

They have now registered a default for £43 on my credit file, there call centre is outsourced so have no direct contact surely this is unjustified as no service was ever provided.

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Hi,

 

We have a Vodafone Rep on here who can assist you with your complaint.

 

Please follow the instructions below & update the thread with the code, I'll pm the Vodafone Rep so he can keep an eye out for the Reference number.

 

If you'd like any help from Lee, email your details via the Contact us form here (https://help.vodafone.co.uk/system/s...us&LANGUAGE=en)

You MUST PUT the code 'WRT135 - CAG Forum' in the subject line.

Once sent, you'll receive an automated reply with a reference number. Post back with this

Vodafone UK

 

Stigman

  • Haha 1

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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I have sent Lee a PM so he will get to it as he works his way through tomorrow when he gets into work.

 

Please be patient, Lee will get to you.

 

Have Vodafone ever attempted to debit either your Card or bank account by Direct Debit any payment?

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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there is no link to send an email only live chat or phone numbers

 

If you'd like any help from Lee, email your details via the Contact us form here

 

---------------->>>>> (https://help.vodafone.co.uk/system/s...us&LANGUAGE=en)

 

You MUST PUT the code 'WRT135 - CAG Forum' in the subject line.

Once sent, you'll receive an automated reply with a reference number. Post back with this

Vodafone UK

 

Stigman

Edited by Stigman
Got their, tad of spacing to sort

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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Sorry, we're making a few tweaks. We'll be back soon.

 

We’re working hard to get it all done and dusted

 

But maybe we can help in the meantime:

 

Need some help?

 

Ask others for quick tips and advice in our eFourm

 

eForum

 

Or check your account in My Vodafone

 

My Vodafone

 

Take a look at our main site

 

And find out more about our products and services

 

Our homepage

 

You may find what you were after in our online shop

 

Shop

 

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Give us a call from any UK phone

 

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Check the minutes, texts and data you’ve got left

 

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© 2014 Vodafone Limited. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. Registered in England No 1471587.

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Hi nellyj99,

 

As you're having problems with our Contact us form, email me with a contact number only at [email protected].

 

To make sure it reaches me, please quote the code WRT135 - CAG Forum in the subject line.

 

Kind regards,

 

Lee

 

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Vodafone UK

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Lee got in touch yesterday.

 

Could not locate telephone call confirming cancellation. (typical)

 

Confirmed account was never activated or used.

 

Promised a follow up call today still nothing.

 

I have a default for an unjustified debt. £43 default, detrimental affect been brought up when applying for credit.

 

Totally unfair.

 

Lee please only communicate via email which you have from my web enquiry

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Thank you for a swift resolution to this matter.

 

Very professional service may faith had been restored.

 

 

Hi xxx,

 

Further to our conversation last week, I'm just coming back to you as promised.

 

Although we have no record of either your cancellation request or the SIM card being returned to us, we've taken to credit the account balance of £43.70 (inc. VAT) as a goodwill gesture.

 

We've also taken action to delete the account from your credit file. Please allow two working days for this amendment to show with the credit reference agencies.

 

As this is the first opportunity we've had to look into your query, we'll be able to reimburse you for any costs you may have incurred.

 

Kind regards,

 

Lee

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