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    • No worries, sounds like a really stressful time.   Ok. So this falls under contract law, not employment law. What does the contract say about payment? If you have met the terms of the contract, you can go to court to get paid.   It also means you’d need to sue your own company if they didn’t pay you minimum wage - that’s a non starter. Your own company is your employer.     if the client paid for the van it seems right that he can keep the van unless you have something in writing that says otherwise.
    • I do apologise for any confusion got myself in a rather a tizzy we as a company took on the job. 70/30 profit share taking below minimum wage  we actually saw an out. Company was taken bankrupt no assests only company van  husband then took over the contract all great. The client at the time paid to get the van back so work could continue to carry out the contract all happy until now when property sold now we recieved phone call saying he’s not happy we’re getting nothing and he’s taking ownership of Van again I aplogise if this is written in the wrong format I m just typing we stand to loose everything I’ve kept the wolves from the door with this guarantee again Thankyou for reading 
    • Sorry for the spam, I missed a bit and it wouldn't let me edit it..    
    • Thanks again Andy. I tried being a bit more shocked and horrified with my point about the screenshot. I added a concluding type point in 13 that is a bit more forceful, but I don't know if the language is a bit too accusatory and not appropriate. I've only changed 11 onwards, the bits I've highlighted, if it's okay?   Side note, I was mistaken about the ID I think, I can't see it now, but they did write that I took it out in store which I've responded to.    
    • Hi everyone I bought two items in mango for £34 total and when i went to return them I realised I lost the ticket. All tags are on and items are not damaged. Yesterday I was told to bring a bank statement which I did. Today I was asked to exchange it for other items IN THAT SAME MOMENT.  I wasn't expecting the money back, but at least credit store to use....not just pick up something in the moment. I have lost the receipt, my fault, but it looks a bit abusive to me to ask me to pick something in the moment. Can anyone advice if this is ok? Many thanks for your help   
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To resurrect a Thomas Cook claim from 2010 or not?

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Hello and good evening.


We booked a family holiday to Fuerteventura, back in 2010, details as follows:-

Outbound LGW - Fuertenventura TC Flight No. TCX225K on 12th June 2010

Inbound - Fue - LGW TC Flight No. TCX037L on 23rd June 2010.


We were traveling as 3 adults and 1 infant in the booking.


Over and above the basic holiday price we also opted for in flight meals (3 x £10 each) and the option to pre-book your seats on both flights (3 x £14 each).


Outbound flight and holiday went fine, the return journey however was stressful, chaotic and dis-organised, resulting in an over-all flight delay of just about 8 hours, finally arriving at LGW at 1.15am on 24th, not 5.35pm on the 23 as expected.

We were informed whilst at check in that the incoming flight was delayed, but were not given any further information, instead we were herded by the TC reps through check-in and into departures. It turns that mid flight, the aircraft had a fire in one of the food re-gen ovens, which necessitated the plane turning around and landing at LGW for repair.


When the air craft finally landed at FUE, the oven had not been repaired so no food was available and we had also been allocated random seats, not the pre-booked seats we had paid for. During the course of the delay, we were issued with vouchers for refreshment, however these barely covered the cost of a cup of coffee / bottle of water, let alone any form of food.


Upon return to the UK, we lodged a complaint with TC, initially just for a refund on the food and seat upgrade, but were given the run-around by TC (one up to you TC), so we eventually gave up.


So, the question is, should (can)we resurrect the claim and can we claim any other compensation for the delay?


Is there a template letter available that we could use in the first exchange?


Thanks for reading.

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i would possible concede that a fire in an oven might just be one of the few things that qualifies as "unforeseen circumstance"

Please note:


  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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