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    • Yes - NHS bank posts were the original "zero hour" contracts - you only work as and when required to do so.   Whether they count as "work" for benefits etc purposes, I don't know.   Bear in mind that you may never get to a position where you have "regular" shifts.  By its very nature, any bank work can be "irregular".  (I worked in the NHS and knew of bank staff who hardly ever worked).   Keep in contact with the trust's Bank Staff Co-ordinator and make sure they know of your availability and that you are keen to work.
    • Ha!  I had the opposite problem with electronic prescriptions.  I made one request for a repeat with three different meds, and the GP sent three separate prescriptions to the pharmacy, which arrived at different times.  I ended up making three separate journeys to the pharmacy.  I then reverted to collecting the prescriptions myself.  (I live within five minutes walk of both my GP surgery and the pharmacy).   Ask the doctors to use separate prescriptions and explain why you need that.  Make sure it's recorded on your notes so whichever doctor deals with your repeats will know what's required.   Personally I would not ignore a penalty notice - I'd try to get it sorted out as you are doing.  You might just get away with explaining it as you have done here - ie the surgery mistakenly put two meds (one exempt, one not) on the same prescription and the prescription form doesn't provide for this situation.  Say you paid for the non-exempt one.
    • A vexatious serial CCTV Installation disputer    That would add weight if you can get this back on track and in front of a judge.
    • Thread moved to Financial legal Issues forum.   Please read the following link and copy and paste the Q,s and your responses back here for further advice.   https://www.consumeractiongroup.co.uk/topic/357877-you-have-received-a-claim-what-you-need-to-do-updated-jan-2019/     Regards   Andy
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    • My personal experiences of Future Comms 
       
      Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!
      • 0 replies
    • Future Comms is a Big Con. How to get out of it. Read more at https://www.consumeractiongroup.co.uk/topic/417058-future-comms-is-a-big-con-how-to-get-out-of-it/
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      • 4 replies
    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 5 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
Nao

Cash Genie ends lending activity

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Good news, Cash Genie will no longer issue any loans at all, so hopefully less people will get in trouble in the future, just got this email out of the blue:

 

Dear xxx

 

As a valued customer of Cash Genie we would like to take this opportunity to highlight a few changes we have made:

 

Cash Genie has made the decision to change our opening hours. We will now be open Monday to Friday 9.00am-4.30pm and will remain closed on a weekend.

 

Cash Genie has also taken the decision to cease any future lending, therefore we will no longer be in the position to provide any further short term loans. If you do have an outstanding balance with Cash Genie you can still make payments via your members area or by calling us to make alternative arrangements.

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I just got the same after using them about 4 years ago last.

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Not surprising. They were one of the worst and it seems the FCA cracking down on these lenders is having the desired effect. Theyre likely getting out as fast as they can before they get caught.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I had the same email yesterday. However i have an officialcomplsint being investigated by them. I am trying to get my rollover fees returned. Im about a month in now and got fingers crossed. I got the idea from reading other posts on here. Big thanks to all you guys for your invaluable help.

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similar situation to thread in minicredit forum, you would have to be dubious about whether they would honour complaints or pay redress if they are going out of buisiness. there doesnt seem a way that either fca or fos can force them to set aside funds either

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Well worth a shot though :) Youve nothing to lose and everything to gain.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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3 people I know here in Cambridge all had (and have subsequently lost) jobs with Cash Genie - they used to make the 100 mile round trip to Ipswich every day as the pay was worth the drive! 2 were just standard phone hasslers chasing debt, and were on ~£25k plus incentives for sitting at a desk al day. The other was an Account & Loan Manager, he was on nearer £40k! He's also been given a massive redundancy package meaning he can have a year off work if he chooses without money worries. Just shows how much these companies really were making from vulnerable people.

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Hi Guys

today the ombudsman as got back to me regarding cash genie. Even though Cash Genie rejected my complaint I got a result they are refunding 265 to me. here is their email.

Hi B

I just wanted to update you about your complaint. I’ve not yet fully investigated your case but Cash Genie have been in touch with me to discuss some points.

Cash Genie have put forward an offer based on interest re-calculations. This is something that they have been working with the Financial Conduct Authority on, where they are historically repaying any interest that may be owed to consumers.

They have suggested that to settle your complaint, they will refund you £260.

If you’d like to accept this offer then please let me know as soon as possible.

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