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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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The council is revamping the flats where my son lives and they done an asbestos test and found asbestos flooring and also where the wall heaters are. I knew the toilet was made of asbestos .which they changed. He is not happy about this and nor am I. They want to do the works whilst he is there considering he lives in a one room bedsit.



He is refusing for them to do the works as this could be a health hazard. What can he do I think personally they should rehouse him.









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I can honestly say I have never heard of a toilet made of asbestos before!!!!


White asbestos is usually what is found in domestic situations (the home) and so long as it is not damaged or flaking, this can be left in place or coated to prevent exposure.


If they do need to remove it they can do it two different ways. the simplest being to dampen it down before removal then a full vacuum with HEPA filters to clear any remaining asbestos. The other way is far more expensive and I suspect won't be used. this is a full clean environment with the areas sheeted off with plastic and a negative pressure system in place to contain the asbestos. this is usually used for brown and blue asbestos (the most toxic).


So long as the contractor follows procedure, there will be little or no risk to staying there

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As this is Council Housing the Council will have an Asbestos Policy & Procedure in place and an Asbestos Register.


As has been pointed out so long as the Contractor follows procedures there should be no risk.


As you seem very concerned about this try to arrange a meeting so your son can air his concerns and let them respond.

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I knew the toilet was made of asbestos .which they changed.


Like silverfox1961 said. "Never heard of a toilet made of asbestos".

I suspect it was the SVP (Soil Vent Pipe) or in laymans terms the toilet waste pipe. Very common usage circa 1970.


As quoted by silverfox1961. White asbestos if remove in the described manner presents all most zero risk to health.

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  • 4 weeks later...

I am a former plumber, and can assure everyone that toilet cisterns and seats manunufactured from the "asbestos reinforced plastic", Bakelite were very wide spread throughout the uk. As were asbestos cement cisterns (cold water tanks, and feed and expansion tanks) Both should only be removed im a safe manner by qualified people.


Bakelite toilet cisterns, they are often dark brown or black, frequentley painted on the exterior. Bakelite toilet cisterns primarilypresent a risk because every time they are flushed there is a degree of abrasion at the lever point wether on a low level, or high level cistern.


There is a risk af breakage of any cistern. I have replaced many. Bakelite is espescialy when old fragile. when it breaks, it releases particles of asbestos into the air. These cisterns should never be cleaned with a scouring pad or abrasive. Indeed they should not be touched. If you have asbestos get it proffessionaly removed. Please do not under any circumstances dismantle or attempt to remove it yourself. If you live in local authority, or Housing Assosciation housing, they will safley remove it for you.


If your housing is now private but was formerly local authority built / owned, particularly if the asbestos / containing material was installed by them. They may possibly remove it for you free of charge. I am aware of one example of where the local authority did this in a then privatley owned house.


Please, as a man who has witnesed seven members of my own family die from asbestos related cancer, please do not handle disturb or drill into anything you might slightly suspect to be asbestos. At my fathers inquest, it was stated that one asbestos fiber is all that is required to cause cancer. Degree of exposure is not neccesarily a determining factor in the likley hood of developing related cancer.


There is information on various websites about where you might find it in your home. Every DIYer should be fully up to date on this before any works. The message is: Do not disturb it! Even something as simple as removing wallpaper from the inide of windows, or pinning christmas decorations to a textured cieling could expose you.


Inform your selves, long may you live ; )

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