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Tesco - Accident in store.


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was in my local tesco earlier, minding my own business in the biscuit aisle when i felt something smacking me on the back

..turned and looked around to see 2 pieces of the concrete roof on the floor so thats what hit me,

must have fallen a good 50 feet. each bit was about 10cm x 10cm.

 

told a member of staff and the checkout lady and

she got he manager and assistant manager,

they logged it over the phone in the accident book

and i spoke to the person that logged it.

 

i already have something wrong with me that the consultants have yet to diagnose

but im under orthopedic care that causes me to be in pain every day ranging from moderate to the point where i have to crawl out of bed.

 

today was an okayish day but since it happened ive been in agony again and ive had to get my crutch out again to support myself.

 

i also suffer from anxiety so when they were all fussing i was trying to hold it together

and not have a total meltdown but i was sweating,

had the shakes, heart was racing etc

i was so warm i looked like a tomato and that didn't go for a good 2 hours after it happened.

 

they paid for my taxi home and she handed my a giftcard,

never offered it just said here you go and to be honest i just wanted out of there,

like i said i didn't want to have a meltdown in front of every one.

 

i dropped the CEO an email and tweeted them ,someone is going to call me tomorrow after 11.30

but someone said because i 'accepted' the gift card they will not offer anything else?

 

dont really feel comfortable going back in there now either.

 

thanks in advance for the replies.

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not true, there's nothing in writing to say that that was a settlement for any claim.

Im guessing there's nothing in writing to say you accepted it at all.

 

 

I would write asking for a copy of the incident report

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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remember to ask for a copy of the accident report. You are entitled to it.

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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That's what I thought, if I had been about 1cm to the left it would have got my head.

 

I've been bored all day in bed and got thinking,I wonder if they knew there was something wrong or had previously wrong and not repaired right.

 

When the lady escorted me out the store she jokingly said 'oh maybe we will get our refit now'

 

I spoke to them earlier and they said I can make a claim,just have to write a letter to them and use their in house lawyer people or get someone to do it.

 

Dunno if Id trust in house but can i really grudge paying someone a fee lol

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Are you a member of a trade union? Most offer legal protection and services for incidents outside of work?

 

Any legal cover provided by house insurance?

 

No win no fee?

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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No home insurance etc.

 

Contacted a few no win no fee places today so will get in touch monday they said, just don't want to be stung with ridiculous fees if I did get anything, on the other hand they know what they're doing i suppose.

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Plenty of claims companies that give you 100% of the money and claim their fees from the insurer.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Oh I didn't know that,one of them earlier did say they take a 'success fee' then another which is calculated by how much work they've had to do but won't be more than 25% without vat...seemed steep to me but I'll see what the others offer

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Most claims companies do it for free for you. They claim their fees seperatley. Sadly there are still shady companies that want a cut of what you get as it can be substantially more than what they would otherwise get.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Do you have house insurance? if so check if it has legal assistance cover included, most policies have it and they will put you in touch with one of their solicitors to handle this for you.

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Most claims companies do it for free for you. They claim their fees seperatley. Sadly there are still shady companies that want a cut of what you get as it can be substantially more than what they would otherwise get.

No they don't. You struggle to find a solicitors firm that doesn't ask for a contribution towards your own legal fees of up to 25% these days as it's not commercially viable not to.

 

Since the government changed the rules on 1st April 2013 and decided that ATE insurance premiums and success fees were no longer recoverable from the other side these have unfortunately had to have been taken from the client's damages.

 

There is absolutely nothing "shady" about it, all firms do it now or they would go bust. This is just the new way claims are funded.

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do you have any idea which ones don't charge a fee and just claim back off tescos insurance? i contacted irwin mitchell and national accident helpline.

 

no house insurance unfortunately .

The site rules prevent recommending specific law firms to use so you'll just have to have a Google.

 

Unfortunately renegadeimp is wrong and you will struggle to find a law firm that won't deduct the ATE insurance premium and up to 25% of your damages for your own legal costs from your compensation.

 

That's just the way it's done these days. I'm still waiting for my car and home insurance etc premiums to come down as promised, but I won't be holding my breath.

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i've managed to find one who doesn't charge me any fees,i get 100% of whatever i get and they claim back from tesco insurers.

 

seems i was lucky finding these local(ish) guys.

 

forms they sent me have been filled out and being posted later so its just a waiting game from now i guess.

 

thanks for all the helpful advice

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i've managed to find one who doesn't charge me any fees,i get 100% of whatever i get and they claim back from tesco insurers.

 

seems i was lucky finding these local(ish) guys.

 

forms they sent me have been filled out and being posted later so its just a waiting game from now i guess.

 

thanks for all the helpful advice

I would check the small print very carefully as you may find that the ATE insurance is payable by you as it is not recoverable from the Defendant's Insurer.

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