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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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[ATTACH=CONFIG]55583[/ATTACH]Hi all, have been helping a friend of the wife's out with a parking ticket from smart parking.

 

Original notice was for £30 but she only received the letter on the 16th day from the so called over stay, I think I have read correctly that they must write within 14 days.

I will confirm the dates if needed, from the time of overstay to the day letter received.

 

Sent an appeal in under those reasons or asking for POPLA code and they sent another notice this time for £70 and ignored the first letter sent via recorded delivery.

 

Sent a 2nd appeal letter again via recorded delivery and this time they have provided the POPLA code.

 

The actual car park is free and I am 100% sure when it first opened as a private parking the maximum stay was 2 hours, This has now been changed to 1.5 hours.

The signs I have seen are small and where it stated 2 hours has now been changed to 1.5 hours, about the size of an A4 sheet of paper, if this even matters.

 

Friend over stayed by 26 minutes while shopping at the various shops there.

 

Could do with some help on next step and the POPLA appeal form on what to put down,

I have read that the appeal should be arguing the genuine loss of earnings or something along those lines.

 

Any help appreciated

 

George

 

P.S

 

Have enclosed the latest letter as PDF

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You have said most of what you need to write down-

1. That the notice to keeper arrived 16 days after the dtae of the event so not compliant with S9 of the PoFA and therefore no keeper liability. The keeper declines to name the driver at the time as there is no obligation to do so.

2. That the free parking period is 2 hours but new signage has been changed to indicate that it is now only 1.5 hours. The keeper requires a copy of the planning consent that allows this alteration and proof of contract between the landowner and Smart Parking that allows them to unilaterally change the parking conditions previously displayed and that allows them to enter into contracts and make legal claims in their own name.

3. That in any case, being a free car park the keeper submits that the actions of the driver has not caused a loss to Smart parking so the charge is not a quantifiable claim for losses due to a breach of the contract nor is it a genuine pre-estimate of loss and as such is an unlawful penalty charge.

 

POPLA will most likely only visit one of the points as you are certain to win on the last one. To make a decision on point 2 destroys the whole of the private parking industry's business model so they wont go there unless forced to.

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Many thanks for the quick reply and info.

 

Can now confirm:

Contravention 20/11/2014

Date of parking charge notice is 04/11/2014 (Received on the 06/11/2014)

 

Will grab the forms and get them filled in.

 

Many thanks

 

George

 

The date of the NTK (notice to keeper) precedes the offence ?

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  • 1 month later...

If you make your appeal to POPLA they have to pay whther they send any evidence or not. These companies now just do nothing and save themselves a few quid on printing and postage rather than risk losing out on a point of law, which could damage them in the future.

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So! At the point of issuing the code, the ppc becomes liable for the £27.00 would that be correct or does it have to get further into the process. I was never entirely sure on this point

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The charge is levied when the code is issued

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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That's why we always say to appeal and not ignore. They're guaranteed to lose and it costs them money too.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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It costs them a lot more (in real terms) to get a case as far as POPLA.

 

£2.50 DVLA fee

£27.00 POPLA fee

As there'll have been at least 2 letters (NTK and rejection of appeal) cost of printing & postage x 2 we'll be generous and call that £7.50

Having to pay someone to tap a few keys on a PC, let's call that another £2.50

Then the cost of preparing their 'evidence' for POPLA (if they're daft enough to go there) probably an hours work so we'll say another £10.00

 

Which brings us to around about £50.00 per POPLA appeal.

 

And then, just to add insult to injury, they have to write to you again to tell you that they've cancelled the charge after they've lost at POPLA. owned.gif

 

 

 

 

I'm surprised that any of them are still in business with such a flawed business model, but it serves to prove that if every single person appealed (certainly where BPA members are concerned) they'd be out of business and bankrupt (Financially at least (as they already are morally)) within a fortnight. Shame laugh.png

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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no, the fee is levied when the appeal is made so it costs them whether you win or not but it costs them more to send all of the paperwork to you, POPLA, dig out and redact contracts so they are worthless etc and if you use the right reasons for appealing they are never going to recoup any of that so mention GPEOL and they dont bother as they know they are stuffed.

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