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    • So far the declared value is confirmed and documemted the first Claim got agreed and they kept delaying saying the refund will show 5-7 days for BACS but that not true!   I VE been chaising this since 28th september, told on 2nd October I needed to send my bank details again as they seemed they got it wrong but not my fault yet they had it since 2nd October! Thats over 2 weeks! I   GET Money via bank bacs and from Europe and recently in 3 Days and in the UK its same day and instant!   They re messing me about and nothing else!   For contents its a Marshall  speaker small Bluetooth one value 127.99   And 2nd parcel stolen last week and an empty bag delivered yesterday for Marshall Headphones value 121.99 all sold via verifiable links and invoices and all fully covered to its value, and payment all proven as well as refunds.   The first claim was agreed but still no payment   2nd Claim had to file it yesterday and he re the empty bag!
    • Yes it will be straightforward – but you may as well give us better information so we can check that everything is in a row. What was in the parcels? When were they sent? Was the value correctly declared? I understand you had insurance.   Have you been formerly declined compensation? If so then what was the reason given?   Also, you need to spend some time reading up on the Hermes threads on this sub- forum so that you understand the way it goes. It is pretty well always the same. It's essential that you understand the steps and so it is essential that you do the reading. In addition to answering the questions above, please confirm that you have done the reading or the you will be doing it.
    • In order for an NTK to be compliant it has to comply with PoFA. If it is not compliant then the keeper cannot be held liable for the PCN.  I have included the wording from S8 though  s9 is identical in the part I have copied below. You will see that at the beginning  "The Notice  'must' " which in Law means the wording  is to be stictly observed (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; (c)state that a notice to driver relating to the specified period of parking has been given and repeat the information in that notice as required by paragraph 7(2)(b), (c) and (f); (d)if the unpaid parking charges specified in that notice to driver as required by paragraph 7(2)(c) have been paid in part, specify the amount that remains unpaid, as at a time which is— (i)specified in the notice to keeper, and (ii)no later than the end of the day before the day on which the notice is either sent by post or, as the case may be, handed to or left at a current address for service for the keeper (see sub-paragraph (4)); (e)state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper— (i)to pay the unpaid parking charges; or (ii)if the keeper was not the driver of the vehicle, to notify the creditor of the name of the driver and a current address for service for the driver and to pass the notice on to the driver; (f)warn the keeper that if, at the end of the period of 28 days beginning with the day after that on which the notice to keeper is given— (i)the amount of the unpaid parking charges (as specified under paragraph (c) or (d)) has not been paid in full, and (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; (g)inform the keeper of any discount offered for prompt payment and the arrangements for the resolution of disputes or complaints that are available; (h)identify the creditor and specify how and to whom payment or notification to the creditor may be made; (i)specify the date on which the notice is sent (if it is sent by post) or given (in any other case).   If you compare that with the NTK you weresent you will see that your one does not include  "   (if all the applicable conditions under this Schedule are met) " Your NTK also states that if you don't pay the £100 that you will be liable for debt collection charges up to £60. this contradicts section 4 of PoFA where it covers the right of the parking crooks to pursue motorists [5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 8(2)(c) or (d) or, as the case may be, 9(2)(d) (less any payments towards the unpaid parking charges which are received after the time so specified).   So their NTK is non compliant in two places.    In any event Ambreen is wrong to declare that if they cannot pursue the keeper than they can assume that the keeper was the driver. The court will not entertain that idea -VCS need to provide strict proof that the keeper is the driver. So despite Ambreen claiming that they can proceed against the keeper she is wrong. [17,18 and !9 of her WS]. They quote Parking Eye v Beavis   [22] which is irrelevant since that was a free car park and yours is a residential parking space covered by a lease which VCS cannot overturn.    
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Acenden capstone spml pml lmc sppl


Victory007
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Great Count me in then. Also the posting by CosmosBipinnatus user-offline.png when he says they are not allowed to add interest onto penalty carges. How can you find out if they are doing this.

Thanks Pam

 

They aren't allowed to add penalty charges but it would be unusual if they didn't add interest. I've never heard of any institution not adding interest to charges. They'd be less likely to add interest to court costs and solicitors fees but it's not impossible that they would.

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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We were repossessed several years ago, after several SPO's, by these toxic sub prime lenders.

 

Have written to bith Acenden and their admiistrators Price waterhouse Cooper to have fees/charges refunded. If it's a. derisory amount, I will be writing to the FCA. To Tracey Mcdermott.

 

Many thanks victory007 for your help in continually to persue.

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Have written to bith Acenden and their admiistrators Price waterhouse Cooper to have fees/charges refunded. If it's a. derisory amount, I will be writing to the FCA. To Tracey Mcdermott.

 

You will have to tell them what you are claiming, with documentary evidence. They are very unlikely to make an offer, particularly as they have now been bought out of administration by Blackstone. It is nothing to do with PwC any more. Other people's experience indicates that you will have to take them to court and ask for a court order to make them refund the charges.

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I've never heard of any institution not adding interest to charges. They'd be less likely to add interest to court costs and solicitors fees but it's not impossible that they would.

 

They are not allowed to "farm the debt". Which is what adding interest to charges is.

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  • 1 month later...

I read that with glee too but on a 2nd reading totally disappointed if I have read it right. Maybe someone who is more clued up than me can read it through.

After reading it I think that what it says (and I maybe totally wrong) is that they will pay the difference between their fee and what people were charged For instance

 

 

AMF (Arrears Management Fee) £65 will pay difference v what customer charged (plus 8% interest)

 

 

LMF (Monthly Litigation Fee) £80 " " " " "

 

 

So are they saying that £65 Arrears Management Fee & £80 Litigation Fee are fair and will give you the difference against what they charged you! Hmm still too costly. So any of us who have had just £65 taken out each month will get nothing!

 

 

Also it is only for the time period 1 Jan 2009 - Oct 2012 therefore if you have had arrears in 2008 or 2013 etc you still get nothing!

 

 

And it is only for Regulated Mortgages and they have a nasty habit of giving you unregulated mortgages!!!!

 

 

So not only is it unfair it has played right into their hands, wtf is the fca playing at allowing them to decide this.

 

 

Class action you bet.

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IMHO i think they are reviewing accounts and offering to refund a small part of the fees but you will have to sign a F&F agreeing that you cannot begin any future action. A sort of damage limitation exercise.

That be why its a voluntary agreement with the FCA, they probably anticipate that at some point in the future they will be hit just like PPI is atm.

Im going after GEmoney for all of the charges on my old mortgage, they offered me £42 which was a management fee they charged after i'd paid the mortgage off!!

 

I want all of the £2k theyve robbed off me back and i fully intend on getting it

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

I am not legally trained or qualified, any advice i offer is gleaned from experience and general knowledge, if you are still unsure after receiving advice please seek legal advice.

 

 

 

GEMHL Settled

Barclaycard Settled

A & L SETTLED IN FULL :lol:

Spml Reluctantly withdrawn

Blackhorse pre 31-7-06 Demand removal sent 23 8 06. ICO ordered removal jan 2007....REMOVED:lol:

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  • 1 month later...

I've just come back on to CAG after a long while and have been looking at the charges Preferred/Capstone/Ascenden have added to my account.

 

I've had an interest only mortgage with them for about 2003, and about to pay it all off as I'm selling the property.

 

So how do we move this forward?

Mint - Won! WCO not granted by court. :)

BlackHorse Loan- Won! WCO not granted. :)

 

Easy Money & More Than (Lloyds) - Won! Had been offered half of settlement prior but declined. :)

 

Capital One - Won! :)

 

BlackHorse PPI- WON £3,000, Claimed 4,500! :)

 

CitiFinancial - WON! :)

 

****************************************************************************

 

Monument - N1 Submitted Feb09

Cahoot - N1 submitted Feb09

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 weeks later...

class actions are typically a waste of time

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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It may be a waste of time but with the new class action laws brought in in October ,although at the moment still on a `loser pays fees` basis, there are now law firms offering to take on cases on a no win /no fee basis. I know these companies have destroyed many peoples lives through their greed and if people feel strongly enough then its certainly something worth thinking about and at least discussing.:-)

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Why is nothing happening here ? Everyone says they want to organise a group action but absolutely nothing is happening and the last post is way back in November. ... So, whose going to be the first to volunteer then ?

 

From my own recent experience, I think I now know why this wouldn't work - too many people have been "co opted" by Acenden and their solicitors. Including lazy barristers and careless deputy district judges. When the sh*t hit the fan, the first thing these co-opted people would do would be whatever preserved their own reputation.

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individual complaints under MCOBS to the FOS is the way to go.

 

 

the more complaints they get from individuals

the bigger the case against Acenden and all their old historic names

will be.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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individual complaints under MCOBS to the FOS is the way to go.

 

To do that, you have to go through Acenden's own complaints process first which is (intentionally) a life-sapping experience.

 

Remember, too, that the FOS is funded by the very companies whose knuckles it is meant to rap.

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they have 8 weeks from your first letter

regardless to whatever they do ot don't do

after 8weeks you can start an FOS complaint...£850 it costs them each time one is accepted

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

Start your own thread with your own information.

 

I can guarantee that if you sit back and do nothing they'll walk all over you, but if you fight back you have a chance. :)

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 7 months later...

yes there are threads running today about reclaims

this ones a bit old

start a new thread of your own

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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