Acenden capstone spml pml lmc sppl

[caro]

Great Count me in then. Also the posting by CosmosBipinnatus when he says they are not allowed to add interest onto penalty carges. How can you find out if they are doing this.

Thanks Pam

 

They aren't allowed to add penalty charges but it would be unusual if they didn't add interest. I've never heard of any institution not adding interest to charges. They'd be less likely to add interest to court costs and solicitors fees but it's not impossible that they would.

[stephenpaul1701]

We were repossessed several years ago, after several SPO's, by these toxic sub prime lenders.

 

Have written to bith Acenden and their admiistrators Price waterhouse Cooper to have fees/charges refunded. If it's a. derisory amount, I will be writing to the FCA. To Tracey Mcdermott.

 

Many thanks victory007 for your help in continually to persue.

[CosmosBipinnatus]

Have written to bith Acenden and their admiistrators Price waterhouse Cooper to have fees/charges refunded. If it's a. derisory amount, I will be writing to the FCA. To Tracey Mcdermott.

 

You will have to tell them what you are claiming, with documentary evidence. They are very unlikely to make an offer, particularly as they have now been bought out of administration by Blackstone. It is nothing to do with PwC any more. Other people's experience indicates that you will have to take them to court and ask for a court order to make them refund the charges.

[CosmosBipinnatus]

I've never heard of any institution not adding interest to charges. They'd be less likely to add interest to court costs and solicitors fees but it's not impossible that they would.

 

They are not allowed to "farm the debt". Which is what adding interest to charges is.

[CosmosBipinnatus]

he says they are not allowed to add interest onto penalty carges. How can you find out if they are doing this.

 

By looking at your quarterly mortgage statements.

[Victory007]

Fantastic maybe 'we' Acenden/SPML & Preferred Mortgages past and present customers should get together as one group to present our case and put an end to this financial abuse; (Class Action Lawsuit) together in 2015, victory007

[pam56]

I read that with glee too but on a 2nd reading totally disappointed if I have read it right. Maybe someone who is more clued up than me can read it through.

After reading it I think that what it says (and I maybe totally wrong) is that they will pay the difference between their fee and what people were charged For instance

 

 

AMF (Arrears Management Fee) £65 will pay difference v what customer charged (plus 8% interest)

 

 

LMF (Monthly Litigation Fee) £80 " " " " "

 

 

So are they saying that £65 Arrears Management Fee & £80 Litigation Fee are fair and will give you the difference against what they charged you! Hmm still too costly. So any of us who have had just £65 taken out each month will get nothing!

 

 

Also it is only for the time period 1 Jan 2009 - Oct 2012 therefore if you have had arrears in 2008 or 2013 etc you still get nothing!

 

 

And it is only for Regulated Mortgages and they have a nasty habit of giving you unregulated mortgages!!!!

 

 

So not only is it unfair it has played right into their hands, wtf is the fca playing at allowing them to decide this.

 

 

Class action you bet.

[martin2006]

IMHO i think they are reviewing accounts and offering to refund a small part of the fees but you will have to sign a F&F agreeing that you cannot begin any future action. A sort of damage limitation exercise.

That be why its a voluntary agreement with the FCA, they probably anticipate that at some point in the future they will be hit just like PPI is atm.

Im going after GEmoney for all of the charges on my old mortgage, they offered me £42 which was a management fee they charged after i'd paid the mortgage off!!

 

I want all of the £2k theyve robbed off me back and i fully intend on getting it

[Missy06]

I've just come back on to CAG after a long while and have been looking at the charges Preferred/Capstone/Ascenden have added to my account.

 

I've had an interest only mortgage with them for about 2003, and about to pay it all off as I'm selling the property.

 

So how do we move this forward?

[dx100uk]

http://www.consumeractiongroup.co.uk/forum/showthread.php?448939-Preferred-Mortgages-FCA-rule-they-have-to-refund-overcharged-fees

[dx100uk]

class actions are typically a waste of time

[dx100uk]

post 24 here onwards

http://www.consumeractiongroup.co.uk/forum/showthread.php?428543-npower-class-action-anyone-interested/page3

[bob 3456]

It may be a waste of time but with the new class action laws brought in in October ,although at the moment still on a `loser pays fees` basis, there are now law firms offering to take on cases on a no win /no fee basis. I know these companies have destroyed many peoples lives through their greed and if people feel strongly enough then its certainly something worth thinking about and at least discussing.

[CosmosBipinnatus]

Why is nothing happening here ? Everyone says they want to organise a group action but absolutely nothing is happening and the last post is way back in November. ... So, whose going to be the first to volunteer then ?

 

From my own recent experience, I think I now know why this wouldn't work - too many people have been "co opted" by Acenden and their solicitors. Including lazy barristers and careless deputy district judges. When the sh*t hit the fan, the first thing these co-opted people would do would be whatever preserved their own reputation.

[dx100uk]

individual complaints under MCOBS to the FOS is the way to go.

 

 

the more complaints they get from individuals

the bigger the case against Acenden and all their old historic names

will be.

 

 

dx

[CosmosBipinnatus]

individual complaints under MCOBS to the FOS is the way to go.

 

To do that, you have to go through Acenden's own complaints process first which is (intentionally) a life-sapping experience.

 

Remember, too, that the FOS is funded by the very companies whose knuckles it is meant to rap.

[dx100uk]

they have 8 weeks from your first letter

regardless to whatever they do ot don't do

after 8weeks you can start an FOS complaint...£850 it costs them each time one is accepted

[kpc1959]

Hi we are in the same situation, so we just need to write to the above person with our complaint, are they actually going to do anything about them.

[kpc1959]

hi is this still the case to write to the above as just found this and its from 2015, we are in the same situation with this company, thanks

[CosmosBipinnatus]

hi is this still the case to write to the above as just found this and its from 2015, we are in the same situation with this company, thanks

 

Not enough information in your post. Have you submitted a Subject Access Request to anyone (who)? If you have done so, what have you discovered?

[kpc1959]

Hi no haven't done anything yet am unsure what to do really, would be very grateful if you could tell us what to do first.

Many thanks

[caro]

Start your own thread with your own information.

 

I can guarantee that if you sit back and do nothing they'll walk all over you, but if you fight back you have a chance.

[nigrob]

Hi Victory,

 

DO you know of any successful claims against SPML/ Acenden for unfair treatment or re-claiming of fees ?

 

Would love to submit a claim for re-payment of all fees I have been charged in the past.

 

Nic

[dx100uk]

yes there are threads running today about reclaims

this ones a bit old

start a new thread of your own