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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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kizzy v woolwich


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hi i started a thread in another section and think it was the wrong place now. sorry to the mods if it causes hassle i didnt realise!!!

i sent my data protection letter yesterday and i'm getting kinda worried if im doing the right thing although i think my new bank is telling me yes lol

i dont get the 8% interst thing except that ya add it at court claim stage, but s that 8% of all charges or only for stuff you have paid nterest on? also .....i know im going on a bit but these bundles everyone is talking about.......what is contained within please, i have read the faq which was really helpful and kinda put me in the picture as to where im going lol im just very easily confused but tthought it best to ask than mess up

any helpful advice very very appreciated

 

kizzy xxx

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i dont get the 8% interst thing except that ya add it at court claim stage,

Correct. Use the Simple s/s here:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-interest-calculation-spreadsheets.html

 

Overwrite the existing example type of charge, amount and date. The days since and 8% will be calculated automatically. For your schedule of charges, print the s/s off, but without the last 2 columns (8% bits).

 

.i know im going on a bit but these bundles everyone is talking about.......what is contained within please,

 

You won't need these fopr a long time if at all, but by all means take a look:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/33060-basic-court-bundle.html#post257960

 

l im just very easily confused but tthought it best to ask than mess up

 

Good, whenever you're in doubt about something that you can't find for yourself, always ask. There's invariably someone here who will know the answer.

  • Confused 1
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can i just ask a quick question, how long does it usually take for woolwich to send statements please?

 

kizzy xxx

 

Think I had mine in about 25 days or so

NatWest

Data Protection Act Letter - 06/08/2006

Statements rec'd 14/9/2006

Preliminary Letter sent - 27/9/06

LBA - 18/10/06

Claim with Court - 31/10/2006

Got until 14/11/06 to acknowledge.

7/11/06 Received ltr offering full settlement minus

interest + court costs

12/11/06 - Rejection sent

17/11/6006 - Natwest Acknowledged

4/12/06 - Rec'd Natwest Def (Cobbetts)

5/1206 - Rec'd partial offer (Cobbetts)

THE WOOLWICH

Data Protection Act Letter - 06/08/2006

List of charges rec'd - 04/9/2006

Prelimary Letter sent - 06/09/2006

Response - 'fully investigating' - 11/09/2006

Claim with Court - 20/10/06

Acknowledged - 20/10/2006

Defence by 17/11/2006

AQ to be returned - 11/12/2006

Court Date - 14/02/2007

**SETTLED IN FULL**

CAPITAL ONE

**SETTLED IN FULL** 3/11/06

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just a quick question about this microfishe thingy (which i have no idea what it is but an excuse not to send whole 6 years statements) if they only say give you 3 years statements do you think it would be acceptable to estimate (eg double it) because they will not supply you with the info you need?

 

thanks

kizzy xxx

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Kizzy your jumping way ahead of yourself and worrying over something that hasnt arisen yet ! take your time read through the threads to get take on other members proceedings against woolwhich youve sent your Data Protection Act (SAR) letter they have 40 days to get them to you so in the meantime read read again and by the time you have finished before you know it your 40 days will be up and you will have all your data back !

if my advice has been of any help to you then please click the scales ! Thank you :D

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just spoke to a nice lady at woolwich who is going to get the other statements out to me asap but do i now carry on with the information i have or do i wait still for the other statements?

any help appreciated

kizzy xxx

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