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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
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PCN from CPM at my place of work. Questionable picture proof. - ** WON AT POPLA **


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Sorry for having to create a new thread. I know there is already a lot of great information out there already and I have read loads already but I need some fairly specific advice with this one.

 

So the story goes:

I took my Dads car to the office the other night. We have use of a car park that belongs to a bank that we sublet an office from. All thats required is a little paper permit that I have had sitting between my dash and windscreen for months now without any issues.

 

The other day my Dad sent me a text saying he had received a letter about a PCN being "overdue". He sent me a copy and I saw that the evidence pictures were really dark and hard to make out. So I logged in to the website to see the rest of their evidence.

 

Looking through the pictures I can see that they are all taken in the dark using a flash that has done nothing except illuminate the reg plate in to a incomprehensible blurred mess. Cant even read the reg. There is one picture on the whole windscreen that if I up the exposure, I can just about see the permit in the bottom of the drivers side windscreen but obviously I cant see any details. The rest of the pictures of the dash and windscreen are all taken pointed away from where the permit is...

 

So what should I do from here? Send an appeal letter with the photo that I upped the exposure on and suggest that perhaps the Parking Official didn't see the permit in the dark? Or is there a standard appeal letter I should send first?

 

Thanks in advance for any advice given.

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You say 'the other night ' and ' the other day '.

 

What are the dates of the parking event and the letter through the post?

 

If photos were taken of the car windscreen, then a ticket should have been stuck to the car... ? (NTD)

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If the parking co is relying on the impossibility of putting a ticket on the car then they have 12 days after the event to issue a demand to the keeper of the vehicle plus 2 days to deliver the letter so basically your dad should have got the demand within 14 days. If after this time then they are timed out to claim anything from the keeper of the vehicle and the burden of proof lies with them.

If a ticket was slapped on the car then they can send a notice to keeper between 29 and 56 days after the event, not beofe or after those days otherwise again there is no keeper liability.

So, we need to know the date of the event, the dates letters were sent and what they say. Do they invite the keeper to name the driver within 28 days or under the PoFA there will be keeper liability? Does the demand name the site, the supposed breach, the name of the company that the contract is supposedly with and have a list of methods of payment and a business address that is not a PO Box and methods of appealing the charge including mentioning the right to go to an independednt decision maker if the company do not accept your appeal. The letter and the signage shoudl contain the name of the Trade association that runs their appeals service so BPA or IAS membership.

Any letter lacking the above is non compliant and no keeper liability.

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The photos do show a notice attached to the windscreen but it wasn't there when I got on the car. The car park is located next to a pub so someone could how found it funny to remove it and I have no evidence of foul play by the parking company.

 

The date of the letter says the 8th of January. With the issue date being the 28th November. However the letter was received on Wednesday the 14th of Jan.

 

I will put together a pdf of the pics and post it up.

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It is a common practice for the parking companies to photograph something attached to the vehicle and then remove it as then, when they send a NTK it is apparently compliant with the later dates and you get timed out for driver discount. Sad gits arent they?

Right, if you want to take the matter into your hands you need your father to name you as the dirver at the time so they have to acknowledge you. Inside the same envelope justr state that a permit was displayed for parking there and provide a photocopy of it. State that it was displayed correctly but as it was dark you believe that their operative may not have seen it but that is not your problem, no breach of any contract between your company and the principal occurred.

This last bit will screw them as they wont have a contract that allows them to override the agreement between your firm and the bank. Their contract wont include your spot as by default, it belongs to your company. they might want to think otherwise but they would be foolish to tell a judge that.

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Here is a PDF of the letters and evidence photos.

 

Page 4 is a over-exposed copy of the photo in Page 5 where I have circled the permit.

 

Sorry for the rubbish quality of the letters as the methods my Father used weren't the greatest. I will get better ones if need be.

 

Thanks again for all the advice so far. Should I get my Dad to send them my details and name me as the driver?

 

[ATTACH]55543[/ATTACH]

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They havent got a hope in hell of you paying that charge. It is very easy to contest it and win.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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If you are happy to take this on then yes, you appeal to the company as the driver of the vehicle at the time and say that there has been no breach of contract as the permit was displayed in the agreed manner and send a copy of the photo if you feel like it pointing out the permit and saying that the operative appears to have tried to avoid photographing that area of the windscreen so they may well have not seen it, which is not a breach by you but a dereliction of duty by them. Point out that the ticket diplayed on the screen wasnt present when you returned to your vehicle and say that you have anecdotal evidence of some parking companies attaching items purporting to be charge notices to vehicles and then removing them to avoid having to offer the discount during the relevant period. You are sure that this isnt the case here but in any case you are going to copy this appeal to the BPA so they are aware that the notice to keeper was the first that you or the keeper knew about the supposed charge and they can add it to their knowledge base in case anyone else has complained of the same.

Do send a copy of the appeal to the BPA, you wont even get an acknowledgement most likely, but it will add to the mass of evidence that shows that their members are not fit to do their job.

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  • 2 weeks later...

So I got a reply.

 

They have sent me a letter saying that the photographic evidence shows that my permit was not displayed. I have attached the rejection letter with personal info removed.

 

Should I go through to POPLA?

 

[ATTACH=CONFIG]55782[/ATTACH]

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Of course you should. PPC's are just cowboy clampers using a different name.

 

Appeal to popla using GPEOL and say goodbye to these parasites.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Yes, that will cost them mpney and they will lose.

Your arguments should be

1) supremacy of contract. Your employer has rented the space from the principal (bank) so any agreement between the bank and the parking company does not cover this parking space. Therefore you want to see the contract between your employer as occupier of this land and the parking co that assigns the rights to make claims in their own name as you do not believe that one exists.

2)As the parking company has no contract with your employer there cannot be a breach of contract.

3) the permit, as a convenience to show the right to ocupy your employer's property was displayed so even if there was a contract that covered this land, no breach of contract occurred. (attach copy of rubbish picture they use as evidence)

4) No loss has been caused by your actions so there can be no claim for damages and the sum demanded cannot be a true reflection of the parking companies losses caused by your parking in your own parking space.

 

POPLA will undoubtedly find for you on one of these points and wont consider the others. Let us know in the fullness of time which point it was as they are supposed to start at the top and work down but they usually look at 1) or 4)

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  • 2 months later...
what did the letter say? Did the parking co actually offer any evidence or give up and save themselves a few quid.

 

The company produced no evidence so I only won by default. Still glad to have it sorted though.

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  • 1 month later...

Classic!

 

Don't inform anyone of anything. You've got your letter from POPLA which is binding on the PPC. Now let them go to all the expense of issuing proceedings if they want to. You've got an absolutely watertight defence.

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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Would it be worth while copying the letter (just) to popla as further evidence of misconduct?

The Tory Legacy

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10 years to save the Vest

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Personally, I'd wait and see what they do.

 

If they really are stupid enough to start court proceedings, I'd be complaining to the court, POPLA and the BPA, and might even look to take them to court myself for harassment.

 

 

At the moment, I'm sure that they'd just claim that the POPLA decision (in the inbox) and the letter threatening court action had 'crossed in the post' or words to that effect. Might as well wait for them to dig their own grave before throwing them in wink.png

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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Impending means nothing, just another vague threat by a chancer. You can happily ignore them, the horse they rode in on and the colonel who sent them. It would be a very bad day at the office for them if they did issue a claim, the evidence they (didnt) offer POPLA would be all that is required.

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