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    • YOu say send it first class, get a free Proof of Postage, but would it make any difference if I get it recorded?   As there's under a week left before their cut off date, I just want to ensure 100% they receive it before the date, and have evidence that they did when they receive it.  
    • Have you put a formal claim into Hermes? I think you should put formal claims into Hermes in respect of each one. I suggest that you leave it about five days apart so that they are treated completely separately. Hermes of course will refuse to compensate you – but then we will help you begin a legal action against them. Once again, I think that your best interests will be served by claiming and suing for only one of them – and then the second one separately once you have the result of the first one. We will help you all the way – but you need to start off by reading around the stories on the sub- forum about Hermes complaints and actions against Hermes. You need to understand the mediation process – and there are lots of good summaries on the sub- forum. Also you should read around on this website about the steps involved bringing a small claim in the County Court. Begin the claims process with Hermes so that you get a denial of liability – and then we will go to the next step.
    • The luxury car manufacturer says its battery-powered sports cars will be made in Warwickshire. View the full article
    • Well please can you search everything and get all your documents together. Read them. Understand what you have. And they make sure they are properly filed. Do you have the name and address of the driver? Also I believe that you said that you had received a message from your own insurer saying that you were liable – or something like that. Please can you reproduce that message here – preferably in PDF format   Don't respond to anyone without checking with us first. We would want to know why you are being asked to contact people. However, you definitely need to contact your insurer tomorrow as I've already suggested. You really need to find out what's going on, why they have made the decision that they have and you want copies. Don't tell them that you sent them on SAR. Keep that a completely separate matter – but simply ask them on the telephone to have copies of all the documents that they have assembled in respect of this case. Once again, you should be recording this.  
    • As i stated above, i found out a document from my draw that admirel had sent me on the 25th of january. I found it out to see if it had any information about the van. Then i saw that it said ' section l -witnesses , then a male name .
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    • Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
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PPS PCN - Great Weatern Hotel Swindon - ticket incorrectly displayed


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Does the letter include a pack to fill in with employment and income details etc, as per a Letter of Claim?  could you post it up as pdf just to be sure with all personal details etc redacted.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Hi,

 

Please see attachd

I've only included the actual relevant content of the letter.

 

Nothing in the letter regarding any employment or letter of claim details,

just the letter attached and one from PPS stating that my account has been forwarded to BW Legal. 

 

CR

PPS & BW Legal Letter.pdf

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They have used the lazy way fo sending a LBA, basically following the rules for 2 years ago rather then the current ones. tyhey have done this because it saves them a few pence in processing costs.

 

I woud respond to this as though they had done their job properly and complain about it as part fo your submissions to court if it gets that far rather than argue the toss now.

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stop using google

research on CAG using our custom google search which comes up as a box below after hitting the top squares logo .

 

until/unless you get a titled..letter of claim.. from BW yes you are safe to scan/ignore

 

as for the additional unicorn food tax, get reading here as above.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hey guys,

 

Some further correspondence from BW Legal attached. 

It's worth noting I never received a letter from POPLA or PPS regarding the appeal result as the correspondence from BW suggests. The first correspondence I received regarding the matter post POPLA appeal was the letter received a couple of weeks (attached earlier in this thread).

I assume I can just sit on this as technically, nothing has changed?

Thanks,
CR

BW Legal 2.pdf

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the letter is nowt to fuss over but do contact POPLA and ask them why they didnt send you a letter about your appeal and if they say they did you want a copy of it plus a copy of the operators evidence bundle as you have not seen this either. If they say no then you remind them of your rights under the DPA/GDPR

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  • 1 month later...

Hi CAG,
 

So two updates for you:

1. I have today received a Letter of Claim from BW Legal on behalf of PPS with the relevant information along with a questionnaire & an income expenditure form.

2. POPLA failed to reply to my e-mail requesting information thus I have heard nothing from them and received none of the information regarding the case.

I assume I just go about filling in the questionnaire on the LBC stating I owe no debt and return it?

 

CR

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you've been here since 2015 on this 

why are you not bothering to research what you need to do?

 

no you do not use the form..

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I thought I had previously reviewed a thread talking about the requirement to reply with the questionnaire, hence asking for clarification - obviously I'm incorrect. Better to ask and get it wrong than go ahead and make a mistake though right? 

I'll post up a copy with the personal information redacted for review shortly.

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The EB snotty letter speaks more of that you know they  have no leg to stand on, using "their" form merely encourages them to carry on hoping you will fold and cough up  if they send a Claimform

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Filling in and sending their questionnaire is NOT a good idea, EB's style letter is way to go.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

 

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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just type in BW Letter of claim 

in our custom goggle search box that comes up after hitting our top squares logo

 

plenty of example of the snotty/insulting reply to send

 

dx

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

Hi CAG,

 

I sent the insulting letter as suggested. I received a quality reply from BW that I just wanted to update you all with for a giggle.
 

The letter contained the normal rhetoric and nonsense case law, but the real giggle came in the form of the "evidential" imagery they attached to the letter.

They attached pictures of a car that has nothing to do with me and was dated 2 years after my PCN was issued. I've followed it up with a snotty letter and I'll update you when I receive a reply.

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shame you shouldn't of alerted them.

could have been a very useful weapon in court.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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If you haven't sent the letter, best to keep the info. to yourself and then demolish them in court if it gets that far.

 

I notice that, even though the LBA was your final, last, ultimate chance to pay before they took you to court ... they still haven't taken you to court and are still sending silly letters.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Yes sit on that and make the point in your defence that the evidence they relied on in their LBA concerned another vehicle  and possiby mutter about incompetent lawyers breaching the GDPR so PPS know that they have been treated shoddily by the peopel who they ahve paid to pursue this.

wont win you prizes but the judge will have their hackles up for another example of  this firm's poor work. they are well known and occasionaly commented upon in court

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