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    • @dx100uk @ anyone else interested in Fighting HSBC UK  Staff/department non compliance and incompetence/interference in between HSBC UK and customers.   I wanted to know what you guys had to say about the reply i got from HSBC UK today.    Recap. I originally turned to HSBC UK to be reunited with Money i saved in accounts that where frozen and made dormant during the year 1995.   HSBC UK Teams tell me that HSBC UK only allows them to have access to account records dated back 6 years. there for they do not have the records, can not locate the records i requested for in my SAR. there for HSBC UK teams Ignored my SAR application for records of accounts made frozen and dormant during the year 1995. HSBC then claim if the accounts where closed they will no longer hold records of these accounts and tell that to the ICO. I again explained to HSBC UK and the ICO the records of accounts where left frozen and dormant.   HSBC UK teams continue to tell me over the phone that The records i requested for in my SAR, will not be located or do not exist because HSBC only allows them to have access to records of accounts dated back 6 years.    I returned to HSBC highlighting there is no such provision in the Data Protection Act.   HSBC UK teams today totally ignored my complaint again and confirmed with me they are classing my complaint as wanting to locate accounts that where closed.   Let me know what you think about the  HSBC UK teams response to my last complaint. Is there any other letters i can send them to confirm thay are not correct about what they have done.    The HSBC UK letter starts of by:You've been unable to recover funds you held in HSBC UK Accounts that were closed in 1994 to 1995, and to obtain the account details for the accounts concerned. You've been advised that we only retain records for up to 6 years, but you've been unable to locate any provision for this within the Data Protection Act (DPA). You require a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned. You feel your Subject Access Request (SAR) has been ignored by HSBC UK.   HSBC UK Teams now go on to explain: In respect of you being advised we only retain records for up to 6 years, but having been unable to locate any  provision for this within the Data Protection Act (DPA), I can confirm that under the DPA, we are obliged to only keep records for as long as we deem necessary, in order to effectively manage our data. So, for most cases, this will be for no more than 6 years.   In regards to your request for a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned, I regret that this isn't something that we can provide, as we don't keep records of when individual customer data was destroyed. I'd also like to clarify that if the accounts concerned were closed after becoming dormant, that we would have sent you closing statements at the time.   Lastly, I'm sorry you feel we've ignored your SAR. I want to assure you that we'll always look to accommodate a request for a SAR as best as we can. However, if we're unable to locate the account details and information required, this will mean we're unable to fulfil the request, which has unfortunately been the case on this occasion.   How else do you think i can highlight to HSBC that the teams dealing with My complaint, and request to be reunited with my money is not going to departments that can deal with my demand for services.?  
    • Hi   I have to agree if you have paid off the debt owed to them via this meter and are up to date on your bills  I would look at changing supplier and as said asking new supplier to install a standard meter and look for the best deals for you.
    • I have severe anxiety and going to leave my job and have been invited to a meeting but dont wish to attend that is three hours away from where I am. Can I legally give the  permission to decide without my being there? I cannot handle going as I know I'm going to be fired anyway as on my final warning. I'm also giving in my notice this week too! This job is just too much for me now and I cannot work here any longer. It's no good for my health and sanity  I am sick to my stomach thinking about going and about to hand my notice in anyway    
    • Thankyou it’s because I’m awaiting the outcome and a friend said I will be turned down as I asked them a while back if I had ppi on the account and how much it was and they replied.  But they did only send me a short confirmation with the amount and that they trust that answers my enquiry. i just wanted to be prepared if they wouldn’t turn me down based on that. Thanks for your advice on that mate 
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Bobcat2

Officer in hidden Van got me for speeding?

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Hi

I have just been informed by my boss that a speeding fine is coming my way ,

it has taken a long time to get to him as the van I drive is hired from a van hire company by the firm I work for.

 

I vaguely recall seeing a van parked at the side of the road one night while out but it was not until I passed it

I saw it was a unmarked Police Van zapping passing motorists.

 

I always have the speed limiter set for where ever I am to make sure I stick to the speed limit and also my Sat Nav tells me as well,

 

 

my question is,

I always thought the Vans had to be in sight and marked?

this one was not in full view but as you passed there was a Police person holding the gun!

 

I know I had the limiter on, my licence is clean, my boss has sent the fine back to the Police with my details on

so a waiting game now but any advice please?

 

I do not think I am allowed to go on a Speed awarness course as am sure I did one either last year or just before :(

 

I am not happy as the van was not visible at all, my boss said to fight the fine when it arrives?

 

Sorry for long post

 

Pete ( Bobcat )


If I owe you money, take a number and join the queue. If you owe me money pay up and shut up

 

 

 

 

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You were caught speeding

Stop making excuses and accept it

If the speed awareness is not a option it will be points and a fine

  • Confused 1

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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If you always have the speed limiter on, to make sure that you stick to the speed limit, how did you manage to go on a speed awareness course?

 

Sam


All of these are on behalf of a friend.. Cabot - [There's no CCA!]

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There is no requirement for the van to be visible or marked in any particular way - it's an urban myth based on some guidelines which were withdrawn about seven years ago when the way speed camera partnerships were funded changed, and which never had the force of law in any event.

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many satnavs have internal breadcrumb trailers

if yours does

download it and prove you were not speeding.

 

the thing that perhaps your AND you boss

if you are being pressured to get jobs done quickly by him so speed...

 

is speed limits ARE NOT A TARGET

 

its the highest speed you MAY do under perfect driving & weather conditions

 

not one you MUST ALWAYS BUFFER TOO.

 

try living on a main road yourself where people speed for their sole pleasure every minute of every day

 

pers I'd have those vans everywhere one on every road...

 

 

dx


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I asked for advice not a lecture, I was not speeding and the Speed awarness course was some time ago and I learnt a lot from it, they told us there that there is sometimes discretion ,I:E up to 2/3 miles over the limit, and we are not under pressure to do deliveries,

 

If I thought for one second I was speeding I would admit it, I am so careful as already being done for speeding before I know not to do it, my Sat Nav is a Tom Tom and is up to date as I always d/l new things to it.

 

I am sorry if you think I am trying to get away with this but I am not, I was under the impression that Police speed vans had to be on show


If I owe you money, take a number and join the queue. If you owe me money pay up and shut up

 

 

 

 

[sIGPIC][/sIGPIC]

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I was under the impression that Police speed vans had to be on show

 

If that was the case the only time people would stick to the law would be when one is in sight

 

I got caught 4 miles over the limit but I had to pay the price

Not a lot you can do about this but act on it soon otherwise it will go to court


If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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I asked for advice not a lecture, I was not speeding and the Speed awarness course was some time ago and I learnt a lot from it, they told us there that there is sometimes discretion ,I:E up to 2/3 miles over the limit, and we are not under pressure to do deliveries,

 

 

 

The guidelines for the start of enforcement are 10%+2mph, also vans can have lower limits than cars on NSL roads.

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I was in a sprinter van, had the limiter on for 30


If I owe you money, take a number and join the queue. If you owe me money pay up and shut up

 

 

 

 

[sIGPIC][/sIGPIC]

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have no idea as waiting for it to come, it went to the place where my firm hire the vans from, they in turn sent it to my boss who then informed me, it was before Christmas but it has taken this long for it to arrive. The boss has sent it off to the Police to tell them who was driving so as I say I am waiting for it to arrive, the speed limit on the road was 30.

I had pulled out of another road onto this road and as was driving saw the van hidden, I saw as passed it that is had speed van on the rear door


If I owe you money, take a number and join the queue. If you owe me money pay up and shut up

 

 

 

 

[sIGPIC][/sIGPIC]

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It doesn't sit right that all the speed vans and cameras around, you know it was this one and you know exactly what speed etc you were doing. You have a very good memory in that case as usually, if you saw one and knew you were within limits, you'd forget it straight away.

 

Lots off factors could cause you to be over the speed limit.

Just pulled out so you could have been accelerating to catch traffic up.

 

Just not aware of speed.

 

Or messing about trying to set speed limiter while in a thirty.

 

Why do you have speed limiter set to thirty in a thirty? Thats exceptionally dangerous. Most likely to need to stop for a child in a 30 yet you are sat there chilled out with your feet off the peddles. Deacceleration is the first form of breaking. Cruise should be for 50\60\70.

 

Either way, best wait until the ticket comes through.

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Why do you have speed limiter set to thirty in a thirty? Thats exceptionally dangerous. Most likely to need to stop for a child in a 30 yet you are sat there chilled out with your feet off the peddles.

 

What your talking about above is "Cruise Control" that does not apply here.

A speed limiter is a separate system (but mainly integrated together with selected options) where you are in full control where you can change gears, brake, accelerate etc. but the vehicle should not go over the pre-selected top speed.

 

A previous vehicle of ours (Ford) disengaged the speed limiter if I pressed too hard on the accelerator, I wonder if Mercedes have the same system?

 

"A lergy infested" Stigman


NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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I have always had the limiter on , there was no other traffic as it was late at night, My sat nav will also beep at me when coming to a speed camera etc, I NEVER mess about adjusting things while driving, I will always do it before setting off, once you have been caught for speeding then I for one would NOT do it again, so guess you are saying 3 or more points on my licence and a £100 fine? it was £60 last time.

I will see what the ticket says


If I owe you money, take a number and join the queue. If you owe me money pay up and shut up

 

 

 

 

[sIGPIC][/sIGPIC]

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What your talking about above is "Cruise Control" that does not apply here.

 

A speed limiter is a separate system (but mainly integrated together with selected options) where you are in full control where you can change gears, brake, accelerate etc. but the vehicle should not go over the pre-selected top speed.

 

 

 

A previous vehicle of ours (Ford) disengaged the speed limiter if I pressed too hard on the accelerator, I wonder if Mercedes have the same system?

 

 

 

"A lergy infested" Stigman

So can he only set it to thirty or can he set it to any speed? His van only ever allowed to do thirty? I assume its adjustable and would therefore be cruise control. A limiter would be mechanical or electrical in nature and would be set to a single set speed like 56 mph.

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So can he only set it to thirty or can he set it to any speed? His van only ever allowed to do thirty? I assume its adjustable and would therefore be cruise control. A limiter would be mechanical or electrical in nature and would be set to a single set speed like 56 mph.

 

I have a ford kuga and I can set a speed limiter on the dash clocks, much like cruise control. Controlled by buttons on the steering wheel, but you still accelerate and brake the same. The vehicle just does not allow you to exceed the speed you have set. Mine is adjustable in 5mph increments up to about 40 I think then 1mph after that I think.

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So can he only set it to thirty or can he set it to any speed? His van only ever allowed to do thirty? I assume its adjustable and would therefore be cruise control. A limiter would be mechanical or electrical in nature and would be set to a single set speed like 56 mph.

 

The 56mph limiter is for HGV's, a limiter in either a private car or light commercial vehicle is driver set to whatever the top speed that the driver selects, the driver can then select not only 30mph but whatever top limited speed that the driver chooses to imput into the system, this is clearly displayed on your digital display.

Depending on your vehicle, our Peugeot can go up in increments of 1mph from 20mph unless you press and hold then it goes up in 5mph segments but is always clearly displayed on the digital dashboard along with your current speed.

 

The op said that he uses his sat nav but these tend to be behind the vehicles actual speed by up to 3mph.

 

The op may also want to contact the leasing Company to see if the vehicle has since been serviced and an adjustment was made to the limiter in-case of an error.

 

"A lergy infested" Stigman


NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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you set it to the speed limit of the road you are to travel on,so for instance if I am to go on a motor way I will set it to 50 or 60 except if there is a control in place like roadworks, it is control by buttons as 2Ltr has said


If I owe you money, take a number and join the queue. If you owe me money pay up and shut up

 

 

 

 

[sIGPIC][/sIGPIC]

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The 56mph limiter is for HGV's, a limiter in either a private car or light commercial vehicle is driver set to whatever the top speed that the driver selects, the driver can then select not only 30mph but whatever top limited speed that the driver chooses to imput into the system, this is clearly displayed on your digital display.

 

Depending on your vehicle, our Peugeot can go up in increments of 1mph from 20mph unless you press and hold then it goes up in 5mph segments but is always clearly displayed on the digital dashboard along with your current speed.

 

 

 

The op said that he uses his sat nav but these tend to be behind the vehicles actual speed by up to 3mph.

 

 

 

The op may also want to contact the leasing Company to see if the vehicle has since been serviced and an adjustment was made to the limiter in-case of an error.

 

 

 

"A lergy infested" Stigman

 

 

 

 

Yes a limiter that is adjustable by the driver is cruise control. You can set it to the desired speed.

 

A limiter is something that is fitted by a garage and is not adjustable. And a merc sprinter can have a speed limiter fitted by a tachograph garage should it be used commercialy with a laden weight exeeding (I think) 3.5 ton.

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you set it to the speed limit of the road you are to travel on,so for instance if I am to go on a motor way I will set it to 50 or 60 except if there is a control in place like roadworks, it is control by buttons as 2Ltr has said

 

 

 

Yes, cruise control.

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the vans are hired as atm the place I work at do not have any of their own, also I thought you had to receive a fine within 14 days? I appreciate they had to pass it back and forth to find out who was driving the van


If I owe you money, take a number and join the queue. If you owe me money pay up and shut up

 

 

 

 

[sIGPIC][/sIGPIC]

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Yes, I believe its within a set period, but I'm sorry I dont recall how long.

 

The time limit does reset when a new name is supplied though.

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The time limit does reset when a new name is supplied though.

No it doesn't. The only requirement is that a notice of intended prosecution be served on the registered keeper of the vehicle within 14 days of the offence. Obviously if the registered keeper is not the driver then further correspondence will be required before they can actually prosecute someone for speeding. There is no time limit at all on that further correspondance, except that a prosecution for speeding cannot be commenced more than six months after the offence.

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does that mean I will get a more hefty punishment then? All my licence's are clean atm


If I owe you money, take a number and join the queue. If you owe me money pay up and shut up

 

 

 

 

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