Jump to content


HFC PPI reclaim from 1991


andrewjb
 Share

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2380 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Morning guys

 

A little bit of advice please - I successfully reclakmed PPI from HFC Bank for a loan I took out in 1991 - I accepted their offer but noticed that they had withheld £900 for a balance they claimed was still outstanding.

 

I was pretty sure that this wasn't the case - the account was manged ultimately but not transferred to Reston's their in house rottweilers who basically harangued me to repay the debt and I vaguely remembered taking out a bank loan to get them to get them off my back

 

Anyway to cut a long story short I did some more digging and found two letters from Reston's in 1998 confirming that both accounts had been repaid and were now closed - specially that they were accepting the sum of £x in full and final settlement

I'm assuming having read some of the other posts on here that they can't withhold any money that they feel is outstanding if I can prove that it isn't.

 

I've written to them pointing out that these account were fully settled and the amount shouldn't have been withheld - this was the advice from the FOS who I'm pretty sceptical about getting involved due to the time it takes them

 

Does anyone have any advice about anything else I should be doing other than this or should it be as simple to sort as I've been told?

Link to post
Share on other sites

IMHO, if you have proof that full and final payments have settled any accounts, then they should return the £900.00 to you.

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Thanks - that's exactly the wording on both letters -

 

On the account in question it states in a letter dated 15th July 1998 - we acknowledge receipt of your payment of £1000 and confirm that this is accepted in full and final, settlement of your HFC loan account. Yours faithfully etc

On the other account which they didn't say had a balance outstanding in a letter dated 19th may 1997 it just says We confirm that the above account is now wholly satisfied

Link to post
Share on other sites

I think all you can do is write to HSBC head office enclose copies of the F&F confirmation letters and say you want your money back! Or a darn good reason why they believe they are entitled to retain it.

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

  • 2 weeks later...
I just updated one of the other posts with the address I used to get details of my accounts and the phone number as there seemed to be some confusion for another member.

 

They accepted that they had withheld the sum in question by mistake,

 

 

now despite advice from the FOS

 

 

they are haggling over the compensation that should be paid for something else to do with the claim

 

 

Am also going to question the interest calculations which don't appear to make sense

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...