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    • I'm very sorry but this is very scant information and it certainly doesn't lay out the story in the way that I asked. Also there is absolutely no reason why you shouldn't identify the courier. as long as you are straight dealing and honest then it is better to bring things out in the open. we don't play secret squirrel here or get into any skulduggery. we are very pleased to help you and support you but you will have to lay things out in the open so can we can fully understand and provide us with the information that we have asked for  
    • Thank you BankFodder for the feedback and learning; here is the chronology which encapsulates the 'story'.  All parcels listed below were never delivered (for no apparent reason - the reason stated on the messages I received was that 'customer has no knowledge of purchases' ) by the courier who I'm cautious not to name in case there are legal implications for me personally. This matter is now in the Court system. I would be grateful if you could please confirm that you have seen the defence. Chronology Retailer Date goods ordered Date goods collected from retailer & promised for delivery by xxxxxx Comments / Breach of contract Holland & Barrett 23/09/2019 27/09/2019 Parcels not delivered – returned to H&B Debenhams 27/09/19 07/10/2019 Parcels not delivered - returned to Debenhams Holland & Barrett (re-order) 01/10/2019 07/10/2019 Parcels not delivered – returned to H&B Debenhams 29/09/2019 01/10/2019 Parcel not delivered - returned to Debenhams Debenhams 29/09/2019 01/10/2019 Parcel not delivered - returned to Debenhams Debenhams (re-order) 01/10/2019 07/10/2019 Parcel not delivered - returned to Debenhams
    • If you want to save us all a lot of time, you can tell us the whole story in a chronology without too much narrative including who you are dealing with. We really can't say if you have missed a trick until you lay it all out.   In terms of not wanting to bother us, - very noble, but it is less of a bother if you come to us first so that we can help you to get it right first go  
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
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      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
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      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Hi all,

I am new to this site and have been looking through lots of threads

which have been really useful but thought I'd post my current issues.

 

My partner and I have recently signed up to Experian and Call credit to see our credit reports and we've vowed to clear up our debts.

 

My report currently shows 3 defaults

- it is probably worth noting that the reason behind these was my partner had a motorcycle accident on boxing day 2013

and was unable to work for over 3 months so we had to try to manage on my income and a bit of SSP for him.

Obviously, keeping a roof over our heads was priority and I let a few payments slip and have been trying to catch up ever since.

 

Default 1 - Capital One Credit Card £373- passed to Frederickson Int and

 

 

I have received a letter advising they will offer a discount to settle (no figure mentioned)

however the default will only show as partial settlement.

Should I accept this (obviously dependent upon figure) or should I try to negotiate.

 

Default 2 - Virgin Mobile - £225 - passed to Moorcroft and I am literally being hounded left right and centre

- offered a payment plan of £20 a month which is manageable but I am wondering if it is worth trying to ask for a full and final settlement on this.

If so what would be a reasonable starting point and I welcome any advice on how to go about this.

 

Default 3 - Provident - £575.00 - passed to Moorcroft and again I'm being hounded.

no offers made yet but I am wondering whether to query my agreement on this.

 

 

Firstly, I was offered no cooling off period on this agreement,

in fact, the day I was given the loan the collector also took money out of it towards my first payment - is this normal?

 

 

Also, I have not had any correspondence what so ever from Provident

the first chase of the debt was Moorcroft.

 

 

Another funny piece of the puzzle to this, I was called by my collector one day to say she was coming to collect in 30 minutes,

I was actually at a friends house and she asked for the address and collected from me at my friends

(I was a bit naïve on the phone and was told that I had to pay on that day or it would be passed to debt collectors so I gave her the address.)

 

 

Now on my credit report, provident have added my friends address as a linked address.

 

I have now made myself a stringent budget to allow more funds to try and clear these quicker

but I welcome any advice anyone may have.

 

On another note, my partners credit report is perfect apart from two mail order catalogue accounts that have defaulted

- these accounts were opened a few years ago by his mother who has set up a payment plan with a DCA

however we wondered if it is at all possible to advise the creditor of the situation

and ask them to move the account to his mum's name.

 

 

Whilst he is obviously cross about this, it is not something he wants to report to the police

but the amounts mount to £1800 total and through the payment plan set up will take year (and more years!) to clear.

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Just to deal with the issue of the Credit Reference Agency issues. Don't expect any help, any compassion, any reason, any understanding, any engagement, any business-like approach from the CRAs or from the people who place your details on the CRA database.

That's it.

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Just to deal with the issue of the Credit Reference Agency issues. Don't expect any help, any compassion, any reason, any understanding, any engagement, any business-like approach from the CRAs or from the people who place your details on the CRA database.

That's it.

Thanks. I realised that when I contacted the companies to advise of our situation and that I would be unable to pay on a couple of occasions this time last year! All I can do now is try to correct things as much as possible.

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might be best to start a new thread on each debt.

 

 

1st port of call is a CCa request to each 'owner' of each debt listed.

 

 

discount letters usually means there is reclaiming to be done [PPI/PENALTY charges]

 

 

as for provi that's is not allowed

there is a 14 days cooling off period

 

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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might be best to start a new thread on each debt.

 

 

1st port of call is a CCa request to each 'owner' of each debt listed.

 

 

discount letters usually means there is reclaiming to be done [PPI/PENALTY charges]

 

 

as for provi that's is not allowed

there is a 14 days cooling off period

 

 

dx

 

Thanks for that.

 

 

I shall send the cca requests tomorrow.

 

 

Silly question but what am I looking for as and when they respond?

How do I know if ppi or penalty charges should be reclaimed?

 

Ive just got off the phone to frederickson

- they will accept £261 but this will show as partial settlement.

 

 

I have to admit they were 100x more approachable than Moor Croft

amd have put a 30 day hold on the account for me to decide if I want to settle or set up a payment plan.

 

 

Certainly not what I expected!

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NEVER EVER PHONE A DCA!!

 

 

they ARE NOT BAILIFFS

and have

 

 

NO SUCH LEGAL POWERS

 

partial settlement is a waste of money

you might as well burn it.

 

 

they'll sell the debt on

 

 

doesn't help your credit rating AT ALL

 

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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Hi all,

 

I am new to this site and have been looking through lots of threads

which have been really useful but thought I'd post my current issues.

 

My partner and I have recently signed up to Experian and Call credit to see our credit reports and we've vowed to clear up our debts.

 

Default 1

- Capital one Credit Card £373

- passed to Frederickson Int and

 

 

I received a letter advising they will offer a discount to settle (no figure mentioned)

however the default will only show as partial settlement.

 

 

I called the DCA (I now know I shouldn't have!) and the discounted offer was £261.00.

 

 

I was advised that my account will be put on hold for 30 days while I decided if I want to settle for that or set up a payment plan.

 

I'm writing out CCA requests today - assume will refer S.78 of the CCA on the letter for this?

 

Has anyone experience of dealing with these companies or have any helpful tips?

 

I must admit, Frederickson Int were extremely polite and allegedly helpful on the phone!

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DCA's are always polite if they think they are fleecing you blind and you don't know it.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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