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What to say with no Idea of amount?


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I am currently typing up my Letters, however, Since we have moved house, we cannot find any of our old bank statements anywhere. Luckily I found all my debt letter from when I had paid alot of them off, which has account details from the various banks. However, I am looking for some wording to go in place in the template if anyone can help out, to make it sound a bit better that would be great.

 

I don't want to go overboard, but I am not even sure how much I have been charged by each bank, but I have been with 4 banks in the last 6 years, and with 3 of them, there has been hundreds of pounds worth of charges each. However, if I go in and say an amount lower or higher than what it is, will this not make me look as if I dont know what I am talking about?

 

How have other people tackled this?

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Hi Colin,

 

Rather than guessing an amount, you would be much better off requesting all relevant information from the banks using the DPA letter template (in the library). This way you will have information about every charge, and also information regarding manual intervention, if it occurred.

 

This is obviously going to take a little longer, but it will put you in a much stronger position.

 

As you have moved house, you may be asked to confirm your ID, and it would be easier for your claim if you did this early on. Any branch should be able to take a certified photocopy of a driving licence, or similar, for their internal use.

 

Good luck.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 12 years later...

This topic was closed on 2019-03-08.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

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Please note that this topic has not had any new posts for the last 5269 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

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