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    • Ok, so as you have been overcharged you now need to be pragmatic and first of all request a refund by making a complaint.  In this first complaint do not go on about what argument you had and what conduct the inspectors were following.  Concentrate on highlighting the fact that you must get a refund because they overcharged you.  People looking at complaints receive thousands everyday and anything longer than a few lines is usually misunderstood.    After you receive your refund, then you complain about the conduct of the inspectors,  as a completely separate matter. I note that you were offered a refund, an argument broke out and you were escorted out of the station. This will not play in your favour as all inspectors would have taken note of this in their notebook and possibly complete an incident report form with their version of events. Frustrating but that's how it is, that's why I said to be pragmatic. 
    • agree with DX100uk on the reply. Every time I have replied or complained about those firms to the FO and FCA they take an age to come back and even then its with nothing new as they cannot do anything. for what its worth my debt is over 70k and even that has been inflated ! so no worries there. There are many thousands out there in the same situation.   In regards to COB and even Stepchange don't even bother as they have no idea themselves something which I complained to the FO about as CWD and IDR use in there letters to seek advice when they know full well that no charity or debt company know anything about the debt in dubai situation so this is again unfair to be using this. what also annoys me is that nobody ever signs off letters its IDR or Moriaty law etc !!!!    I have never supplied my financial details and never will and only when and if and I will repeat when and if that the debt i owe is purchased by a UK firm or indeed taken through the correct channels or courts then I will defence myself.   It makes me alugh that they think a small c;laims court understands everything that goes on and dont understand the full picture of laws that are broken and sometimes human rights also.   The best one to date for me was in 2011 imagine my new job and my new partner and some stupid collection agency in Dubai send a Fax to my director about my debt !!!! embarrassing but at the same time good to get it off my chest. they then called my partner in her work !!!! (yes this was the first time she found out about everything again good to talk) against the law, against any laws but this is how the banks and the agents work similar to those of CWD, IDR and I think Moriaty    dont pay a penny !  
    • Andy, thank you so much for your help. dx100UK  the date is 25 Jul 19   Is it ok to send now?
    • Your Rent. Bills. Council Tax etc 99.999% important.  Moriarty  0.001% important. Don't take food out of your kids mouth's to pay them.
    • Dx: half the comments they have put are not relevant or apply to anything we have stated. So not about to throw the towel in just yet.
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niper

Breakdown at micheal wood services M5 21st Dec - now parking Eye Ticket

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Travelling down the M5 to my 78 year old mother to bring here back to Nottingham for Christmas,

my rear wheel bears were failing, so I limped the car into Michael woods services, to do repairs on both sides, under a lamp post

 

 

as it was late, and raining, I had to ask for grease at the petrol station they had none, so I approached lorry drivers for help.

 

Having missed the car area parking, which is easy to, aspecially at night, I ended up under parking under a low lamp post which was I thought a good position to see.

 

there were 3 drivers which I spoke to, and no warning, in regard to charges, from them, as the man in the station also never warned me.

 

I made repairs with to tools I had brought with me, because I could not afford AA, or RAC, cover,

there was a recovery truck were I was pulling up and thought I could get some grease from him, but as I approatched he drove off, I was ,disappointed

 

I asked a truck driver If they had any grease, and one said I could take some from under his artic.

 

Repairs done, I exited Michael wood services and travelled down to Portland Dorset to my mothers.

 

 

Before retuning back to Nottingham I purchased new bearing and put them in the rear wheels, return journey was good.

 

This morning received charges for over staying from parking eye,

 

 

why would I want to stay longer than is nessarey repairs took 2 hours 52 mins,in the cold dark wet night!! niper

Edited by citizenB
formatting for easier reading

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I have moved you to the correct forum and will try and find someone who can help.

 

Sadly these motorway service places do have a 2 hour limit, although if you are broken down, I would have thought you were permitted longer.


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Thanking you for any assistance, will be sending a email too parking eye, explaining the incident/ repairs on that dark, cold, wet night,

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I'd wait before you do anything

moved you to the private parking forum

 

 

have a read of a few PE threads here.


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Thanking you for any assistance, will be sending a email too parking eye, explaining the incident/ repairs on that dark, cold, wet night,

 

 

How many days from the day of event, till you received the NTK?

Going on the fact that PE nomally get that bit right, then your course of action is to appeal to PE.

 

You appeal to PE as the registered keeper, and do not give the drivers identity away.

 

So give a short, concise description of why the driver was in the services for the time frame specified.

(Any reasonable company would cancel the charge for a breakdown. )

 

But finish your appeal letter with;

 

'As registered keeper of this vehicle I am not liable for this charge.

 

Please cancel this charge forthwith, or alternatively provide a valid code for the independent appeals service POPLA.

At POPLA I shall be asking for a breakdown of the genuine pre estimate of loss that this charge must represent. '

 

Always get free proof of postage from the post office with every letter sent to a PPC.

 

I do not trust the PE website appeal route, but if you use it, then get screen shots saved.

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