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Dial A TV - Contacting relatives with lies. Help please.


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We took out a tv from Dial a TV in May and made a few monthly payments. My DD got cancelled due to some financial problems we had at the time, they wrote me 3 letters up until August and then I heard nothing.

 

 

Around 10 days ago there was a knock on my door. It was Dial a TV coming to take the TV away. I advised them that he couldn't take it there and then and that I wanted him to provide me with a court order etc. He said that he would have to go back to the office and report it as stolen to the police and that he would return with the police to take the TV. The next week he returned but I wasn't in (my neighbour told me) and he just said he would put a card through the door. There was nothing there.

 

 

I then went to my mother in laws and she passed me a letter which had been sent to her. It basically states that I have left the premises with a TV and they need to trace me!!!!! It also mentions that they will be contacting the police and that I will receive a criminal conviction under the 1968 theft act!!!

 

 

I am annoyed as I have not moved and they know that - I just asked them to come back with court documents!

 

 

Surely they cannot send letters to relatives like that?????

 

 

What should I say to them???

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oh dear!

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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opps ended that ended early.

 

 

yes he will need a court order as you've prob read here already.

 

 

not very nice to break the dpa act either.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi thanks for your response.

 

 

How should I respond to them?

 

 

Have they broken the DPA?

 

 

I am really annoyed at the fact they have lied in the letter.

 

 

I haven't absconded,

 

 

I am at the same address where I lived when I took out the TV and

 

 

when he visited I just said "you aren't coming in to take the TV without the relevant court paperwork".

 

 

I was shocked tbh at them turning up

- the last correspondence from them was August!

 

 

He did threaten the police on his visit and sat outside for 20 mins waiting for me to change my mind.

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complaint to the CEO about them threatening to use the police etc etc

 

 

and the unlawful breach of the DPA writing to someone else.

 

 

this was a favourite trick of

http://www.google.co.uk/cse?cx=partner-pub-0964707606882478:652l7hswbgv&ie=UTF-8&q=brighthouse+police&sa=Search+CAG#gsc.tab=0&gsc.q=brighthouse%20police&gsc.page=1

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi

I cannot find an email address as yet but here is the contact details for snail mail

 

Mr Robert hughes

Dia a tv (rentals)

UNITS 1-3 THE GREEN

ABBOTS RIPTON

HUNTINGDON

CAMBRIDGESHIRE

PE28 2PL

 

Any correspondence would need to be sent by recorded delivery so that you know they got it. At the same time, report them to the Information Commissioner. This can be done via the web.

 

https://ico.org.uk/concerns/handling/

 

On a different note, did you not contact them informing them of your financial issues? Some companies will offer to help when contacted in advance.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Get onto your local Freecycle group and get a replacement TV for free - plenty of people upgrading and plenty of nice TV's going. Far cheaper and easier than this shabby lot.

 

You will have to collect the tv but if you ask nicely and offer to pay petrol money some people may deliver the tv.

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