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Harrington Brooks ordered by FCA to repay £185,000


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For those who have had bad treatment from Harrington Brooks then this may offer some comfort.

 

http://www.fca.org.uk/news/firms/debt-management-firm-harrington-brooks-redress

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FCA orders Harrington Brooks to repay 4,500 customers

 

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Debt management firm Harrington Brooks has been instructed to pay over £185,000 in redress to customers by the Financial Conduct Authority (FCA).

The FCA confirmed the redress order to over 4,500 Harrington Brooks customers after “communications from the firm to creditors on customers’ behalf were delayed”.

Harrington Brooks contacted the FCA in September to advise communications with customer’s creditors had been delayed.

The firm warned that some customers may have been left with the impression it had been in contact with creditors when it had not.

 

Linda Woodall, director of mortgages and consumer lending at the FCA, said: “Debt management customers are struggling financially and often in difficult situations so it’s important that when people are putting their trust in a firm, they get the service they have paid for.

“When things go wrong we expect firms to put them right for their customers and we are pleased that Harrington Brooks is working with us to do this.”

The firm has confirmed it has cooperated with the FCA order and will be contacting all customers in the coming weeks.

Joanna Elson, chief executive of the Money Advice Trust, commented:

“We are pleased to see the FCA take the first of what we hope will be many interventions in the fee-charging debt management sector. The high fees that these profit-driven companies charge only serve to add to their customers’ debts, and in many cases we have no confidence that they are giving people the right advice.”

 

 

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moved to the DMP forum

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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already reported last week

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

  • 4 months later...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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