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TSB Email address?

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Hi - does anyone have one?



I'm in a bit of an unusual situation.



I need to speak to TSB on behalf on a family member (iro his mortgage) - urgently,

but for the last month I've been waiting for them to send a consent form out - to the family members house.



Appreciate the need for that, no problem

- I can get the consent approved pretty quickly.



However, as it stands: It hasn't been received

- i've chased 5 times It cannot be emailed apparently

- It's a blank form It cannot be downloaded A letter of consent will not suffice

- It has to be this specific form The form is different to the ones available at the local branch so I can't go and get one.



When I spoke to them this morning they:

Can't confirm whether or not one has been sent previously - despite it being a blank form,.



Wont confirm whether or not they will or will not send out another blank form in the post.



This is absolutely pathetic - I'm not daft, appreciate the need for consent but they're being obstructive.



Thanks in advance.

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Hi Halifax




If your still not getting anywhere, write a Formal Letter of Complaint, mark it as such. Explain what's happened, how they have let you down and what you want them to do:-


Dr Paul Pester


TSB Bank

[email protected]

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