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    • Hi,    I'm not sure if this is the correct forum for the following, and am looking for a general consensus or thoughts on whether i have cause to take action or not?  It's long winded but I've tried to be as concise as possible with the facts of the matter.    We booked a festival ticket for an event running from Friday to Monday, in addition we booked via a separate 3rd party company a luxury tent in that companies camp site within the festival. This was at a considerable cost.    Sometime after the purchase of the festival ticket, the organisers announced acts for the Thursday night and an early entry ticket for that night at a reduced cost.     We are not in a position to purchase an early access ticket, as we're unable to change our plans.  On the festival forum those who had purchased an early access ticket for Thursday entry questioned whether they would be able to have an extra night in the luxury tents, otherwise what would they do? The festival organisers said they would be able to. However when we queried the 3rd party they explicitly stated their site was not available on Thursday and would only be open Friday to Monday.  A number of other people reported the same response.   It was on that understanding that we did not actively try to make arrangements that would have allowed us to purchase an early access ticket.    Then all of a sudden the 3rd party changed its position and an email was received to say anyone booked into the 3rd party site would have a free night on Thursday if they had paid the festival organisers the small amount for the early access ticket.    It doesn't seem at all fair some can benefit from this, and some cannot, and I've no problem with anyone who does benefit.    I've messaged the 3rd party and they maintain the terms and conditions haven't changed, they've just added an extra free night that anyone with an early access ticket can take advantage of. This was not the case at the point of sale, because if it was we would have made arrangements to take advantage, instead we were only made aware after they changed their minds to permit this, and we're now not in a position to benefit.    I believe the terms and conditions have changed, and as a consequence I'm paying for a 4 night luxury Tent, and only receiving 3 nights.     I believe it is reasonable to receive either a refund for one night based on the cost now covering 4 nights, or a free night, and a refund of the cost of one night based on the original total of the 3 night contract.    Am i right or being stupid?   Thank you. 
    • Scotland - I know there are some differences when compared with England around statute barred, there may be others I'm not aware of so hopefully someone else is keeping and eye and will correct anything that is said.   I've plans this evening with the fam, so this may be rushed and I might miss something. Given you have so many accounts in different stages, it will be difficult to dig into each individually but the same will apply for all and we will get there   Priority debts are essentially anything that keeps a roof over your head. Anything consumer credit (CC, loan, store cards etc) are NOT priority debts.   Yes, that's what I meant, but really I just mean you will have choices with some saved in the bank. It makes sense on smaller accounts that you offer F&F to clear them IF they aren't already defaulted as it will just lower the amount of communications you will start getting - BUT defaulted debts will show on your credit record and affect you whether you pay them off or not, 6 years from the default, then they will disappear (could be 5 in Scotland, not sure)   You're quite correct that the older the debt, the more likely the paperwork is missing, but some of mine were very new (2020/21 also) and they couldn't provide the documentation..   Lets start here:   -  lower the pro rata on all to £1 (don't provide any income & expenditure info) -  CCA Request to each company that has bought the debt from OC (the last letter from OC will state they've been sold to xxxx) -  get access to credit file -  Forget your morals, they have none   For those debts already showing in default on your credit file and have been sold, you can stop paying entirely until you receive a complete CCA from them   I'll be back later   BT
    • Just a question out of curiosity. What will happen when the 6 years pass since all this began. By this I mean my moving out of the property and all that has followed? From what I can remember I definitely moved out either May or Jun 2016, as my dob is May and I moved out soon after celebrating it. So what will happen when 6 years pass, could someone please explain? Thank you 😊   
    • The driver totally ignored the windscreen pcn, and got a NTK some 23 days later.Parking Eye are lying when they say the driver has been identified.The driver has not been identified to this date.
    • Yes good points from Gick, no papers were actually served on you personally so Gick's amendment makes more sense. thereby preventing any misinterpretation as in you no longer lived there so the papers were not received by yourself, leading to a Default judgment.
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Annoyed at £6 charge when money out then money in on same day


turnbui9
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Being a pensioner[to prevent £6 charge I usually leave enough money in account to cover the interest charges.

 

 

This time I knew my pension was due on 19th which unfortunately clashed with an outgoing

leaving not enough to cover the interest charges.

 

 

Fool me thought [what cat did] that the incoming pension would cover it - no such luck.

 

 

Seems the computer processes all outgoings, apply charges then processes incomings on same day.

 

 

I think this is criminal.

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Send a formal complaint to the Bank's Head/Registered office and explain pretty much what you have above, let them know that you feel you have not been treated fairly and ask them to refund the charge.

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BCOBS

 

 

then read the blue RBS link!

 

 

dx

please don't hit Quote...just type we know what we said earlier..

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and they

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If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Being a pensioner[to prevent £6 charge I usually leave enough money in account to cover the interest charges.

 

 

This time I knew my pension was due on 19th which unfortunately clashed with an outgoing

leaving not enough to cover the interest charges.

 

 

Fool me thought [what cat did] that the incoming pension would cover it - no such luck.

 

 

Seems the computer processes all outgoings, apply charges then processes incomings on same day.

 

 

I think this is criminal.

 

Isn't it standard accounting for it to be done that way (debits before credits)?

 

I would make a friendly and apologetic call to somebody from Customer Services first of all, explaining that you didn't realise debits would be processed before credits. You might find that they will be willing to waive any incurred fees as a one-off.

 

Failing that, you could make a formal complaint. But unless you are complaining about financial difficulty I would avoid basing your complaint on BCOBS.

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