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Phone [problem]mers 'net £23.9m in a year'

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The amount of money lost to phone [problem]mers has tripled in a year, prompting a major awareness campaign.


An estimated £23.9m has been tricked out of unsuspecting victims in the last year, up from £7m the previous year, according to Financial Fraud Action.


The main trick involves a con artist deceiving victims into believing they are calling from the police, a bank or a computer company.


They suggest that the individual has been the victim of fraud and ask for personal financial information - such as card details or a Pin code - to access their account.


Some ask victims to transfer money, to withdraw cash from a branch, or to hand over a bank card to a courier.


Advice to consumers includes:


  • Being wary of cold calling, especially if the caller suggests you call back
  • Banks and the police never ask for personal banking details, or request that individuals withdraw or transfer money
  • If suspicious of a call, hang up, wait five minutes or preferably use a different phone line to report the fraud





Consumers hit by increase in 'vishing' phone [problem]s



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