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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Phillips Cohen for DLC trying to collect santander debt of deceased husband


Anne Elizabeth
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I have today opened a letter from a company called Phillps Cohen,

addressed to the personal representative of xxxxxxx deceased, my late husband.

 

 

They are trying to collect a debt they claim to be over £11k, owed to Santander.

 

 

My husband died in September, after a four year battle against leukaemia,

so you can imagine the stress I have been under and still am.

 

 

I am not well due to all the stress of the last years and am just about coping but this letter is the last straw.

 

 

They even have the nerve to express their condolences!

 

 

They write as if they are solicitors but having searched the Internet,

I find that they are a debt collection agency, who try to collect debts from the deceased.

 

 

I think that the debt is for a loan or credit card, it's certainly not my debt.

In fact, I have checked and I believe it to be statue barred, as he paid nothing on it for seven years.

 

My husband's estate has been settled, there was no need for probate or letters of administration,

as the house, monies were in joint names and have now passed to me.

 

 

He did not leave a will, his death was unexpected, as he had had a successful bone marrow transplant.

They are trying to claim against the estate.

I do not want to write or speak to them, they disgust me and I know that further contact would cause me too much distress.

 

I would be so grateful for any advice you may be able to give to me.

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Phillips and Cohen are well known here. Despite all the waffle about compassion on their website, their unsavoury activities cause significant distress to people.

 

Do you know what the debt relates to (e.g. credit card or loan)? Do you know for certain that nothing was paid for more than six years?

 

Some people will say ignore them, but my view is that it is best to deal with them at the outset, and get rid of them, than to have them pursuing you over a period of time.

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Phillips and Cohen are well known here. Despite all the waffle about compassion on their website, their unsavoury activities cause significant distress to people.

 

Do you know what the debt relates to (e.g. credit card or loan)? Do you know for certain that nothing was paid for more than six years?

 

Some people will say ignore them, but my view is that it is best to deal with them at the outset, and get rid of them, than to have them pursuing you over a period of time.

 

Thank you so much for your prompt reply!

Yes, the debt would be for an unsecured loan and/or credit card, certainly nothing secured on property, etc.

 

 

I do think that my late husband had some argument with Santander about mis-sold PPI.

I'm sure, though, that the debt was nowhere near the amount of £11k!

It is certain that he has not paid anything for seven years,

I checked with Equifax, I think they are called, they confirmed this.

 

I am just so shocked to have received this letter,

I was very upset when I read it but after an Internet search,

realised just what kind of people I am dealing with.

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Ruddy parasites, I completely understand and wholly agree with you about this unethical outfit chasing after what they're not entitled too, really does peeve me right off!!

 

Anyhow I am sure that a more constructive letter to the one I'm going to link will be forthcoming, IMO I would send the clowns something along the lines of Arkell v Pressdram see how that floats their boat.

 

There is also a register that you can use to stop mail addressed to your late husband from being delivered, although it would of course not stop these begging letters from getting through.

http://www.deceasedpreferenceservice.co.uk/index.htm

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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They are acting for a debt agency called Direct Legal and Collections, saying the original creditor is Santander. I must say, they really upset me, I am thinking they could make me sell the house, as it was in joint names. (Now in my sole name.)

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They cant touch you if the debt is SB. These parasites are ****. They couldnt care less about the law, or what happened to the original debtor, or even if the debt is SB. They will say and do whatever it takes to break you and get you to pay. You NEED to get your hard head on and beat them down.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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If the debt is statute-barred there's nothing they can do about it.

 

You may like to send them a letter along these lines:

 

Dear Sirs

 

I refer to your letter dated xxxxx, the content of which has caused me considerable distress.

 

Whilst I do not accept any liability for my late husband's debt, I note that in any case the provisions of the Limitations Act 1980 mean that it is time-barred, the cause of action having occurred more than six years ago. For the avoidance of any doubt, even if I were liable no payment would be made. I am aware that the Financial Conduct Authority's CONC rules require you to cease all collection activities in these circumstances, and I therefore do not expect to hear from you again.

 

Yours etc.

 

Get a free proof of posting from the Post Office.

 

It goes without saying that you should never speak to these creatures on the telephone.

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Oh, thank you so much. I feel better now. You have all been very helpful.

 

 

I've tried to reply to Bazooka Boo but it doesn't seem to go through?

 

 

This is my first time of using this site.

 

 

I'll do as you advise and let you know what happens.

 

 

Thank you and also to Bazooka Boo and renegadelmp.

 

 

How did they find out my husband has died though?! Will be in touch xx

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If the debt is statute-barred there's nothing they can do about it.

 

You may like to send them a letter along these lines:

 

 

 

Get a free proof of posting from the Post Office.

 

It goes without saying that you should never speak to these creatures on the telephone.

 

In fact, they need to be stopped from sending letters such as they send to the bereaved people. I can't get over this, I was so shocked this morning. Most people would not know about this site and so would pla into their hands.

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Anne, please keep us posted.

Id like to see where this goes.

 

Sorry for your loss too.

 

Thank you so much for your kind wishes. I shall most certainly keep you informed of what happens when I write to them. I don't feel so alone in dealing with this now, I'm so grateful to you all xx

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Thank you so much for your kind wishes. I shall most certainly keep you informed of what happens when I write to them. I don't feel so alone in dealing with this now, I'm so grateful to you all xx

 

I'm just thinking that they may ring me up, as I've read more posts on this very informative site. Maybe they will even pass this onto another company, when they realise they can't get any money! Human nature never ceases to amaze me but if this type of thing is happening, it's almost beyond belief!

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I'm just thinking that they may ring me up, as I've read more posts on this very informative site. Maybe they will even pass this onto another company, when they realise they can't get any money! Human nature never ceases to amaze me but if this type of thing is happening, it's almost beyond belief!

 

Oh, Bazooka Boo! I've just read the link you provided, Arkell v. Pressdram. Yes, very to the point and saves a lot of printer ink! Wouldn't leave them in much doubt as to my sentiments! It may come to this, if they keep pestering! Thank you xx

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I'm just thinking that they may ring me up, as I've read more posts on this very informative site.

 

Not once you've written to them, or they'll be in breach of the CONC rules.

 

Don't worry about it, though. If they do ring - and I think it unlikely at this stage - just hang up. I think it's likely that their letter is testing the water; a speculative approach to see if you roll over and pay. Writing to them and making them aware that you aren't a pushover and know the rules puts you in control. On past experience they tend to pass the account back to the pond life who instructed them when they're challenged.

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Not once you've written to them, or they'll be in breach of the CONC rules.

 

Don't worry about it, though. If they do ring - and I think it unlikely at this stage - just hang up. I think it's likely that their letter is testing the water; a speculative approach to see if you roll over and pay. Writing to them and making them aware that you aren't a pushover and know the rules puts you in control. On past experience they tend to pass the account back to the pond life who instructed them when they're challenged.

 

Thank you. I have caller display, so will know if they keep ringing. They're less than pond life, I've more respect for an amoeba! Will let you know wha happens with them.

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I read this this afternoon / evening.

What a disgrace !!!!

 

It's SB ... So they can go "Whistle".

 

If they continue after you send the letter then they are on "very thin ice"

Good Luck.

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cohen are extremely well know for chasing debts owed by a deceased person

 

 

99/100 the state owes nowt to them anyhow.

 

 

if a debt does exist, write to the CEO of the company concerned

in this case satans bank.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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cohen are extremely well know for chasing debts owed by a deceased person

 

 

99/100 the state owes nowt to them anyhow.

 

 

if a debt does exist, write to the CEO of the company concerned

in this case satans bank.

 

 

dx

 

Thank you to you all for your advice.

 

 

The odd thing is, that I bank with Santander and they have said nothing about this when I told them my husband had died!

 

 

They even sorted our accounts into my sole name!

 

 

It's a strange world!

 

 

Will let you all know where this goes!

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  • 3 weeks later...

Hello everyone

 

I do hope that you've all had a lovely Christmas.

 

 

I'm sorry I haven't been back to you, as I've had some sort of flu bug and have been very unwell,

so not a good Christmas for me but hoping that 2015 will be better!

 

 

As I have been ill, I haven't written to Phillips Cohen yet, as Scarlet Pimpernel advised.

 

 

However, just to update you, I haven't received any further communication from them.

 

 

No doubt, they will persist!

 

 

I am just going to wait a few days to see if they write again and will keep you informed of what happens.

 

Just a thought or two

- there is no way that my husband would have been able to have a credit limit anywhere near to the 11k they quote!

 

 

He had been ill and not working for many years and no bank would have allowed him to have that kind of debt,

so where this 11k comes from, I don't know and they haven't given me a breakdown in their letter.

 

 

In any case, I know that he wasn't making any credit card payments in the last seven years of his life.

 

I shall keep you informed of any developments and after a few days will write, as I have been advised.

 

Thank you all again.

 

P.S. My second thought - do you think that these debt agencies read these posts? I expect they do!

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good I hope they do.

 

 

we are here to expose all the DCA's that try and FLEECE PEOPLE BLIND.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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good I hope they do.

 

 

we are here to expose all the DCA's that try and FLEECE PEOPLE BLIND.

 

 

dx

 

 

No doubt they will be able to identify me from my posts!

 

 

I'd rather give all my money to leukaemia/cancer research than these people, even if it left me penniless!

 

 

Our society has just become so grasping and greedy.

 

 

The amount of 11k is absolutely ridiculous but I'm not going to ask them to give me a breakdown because I know it cannot be true

- I'll just send them the "go away" letter!

 

 

In any case, my poor husband had no estate left after four years of battling leukaemia,

with all the medical expenses and travel costs for eighty mile round trips to hospital,

not to mention my having to give up my work to care for him.

 

 

We got no benefits and so any savings were soon taken up!

Maybe they should find themselves in that situation!

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If the money isnt in the estate, and is in dispute, then the debts died with him... to put it bluntly. DCA's know this but since they are so pompous and greedy, they dont care and will STILL chase you for it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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