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Recommended Posts

http://www.telegraph.co.uk/finance/personalfinance/household-bills/11276730/T-Mobile-prove-you-suffer-blackspots-seven-times-a-day-for-refund.html

 

http://www.dailymail.co.uk/news/article-2863122/Out-touch-Vodaphone-tells-customers-lose-mobile-signal-THREE-DAYS-pay-compensation.html

 

If you're suffering network issues the two articles above are quite helpful in explaining how you can go about requesting compensation.

 

If you're suffering network issues, then make sure you read through the terms and conditions on your contract before you request compensation, and as the article suggests you should attempt to compile as much evidence as possible when doing so. Taking snapshots of your mobile phone screen to show a lack of network coverage is strong supporting evidence for example.

 

Remember - it's no good suffering from no signal for months before you report the issue to your provider. In many cases, if after you've reported the issue to your operator on several occasions and they haven't rectified the issue then you can actually seek to cancel your contract as per the operators own Terms and Conditions.

Edited by ArmchairPundit
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