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currys knowhow product support agreement and food loss claim


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hello,

 

i brought a fridge freezer from currys and

i took out a warranty , unfortunately it stopped working however a replacement was sent be it 4 weeks after.

 

I was told i could claim for food spoilt however currys say consequential loss is not covered in the agreement,

is this true as i cant see anything in the agreement and the only reason why i am claiming is because currys member of staff informed me

and others have recieved it.

 

 

thanks

Edited by Conniff
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Spoilt food is not consequential loss. It is a direct and foreseeable loss and you should claim it and be prepared to cause trouble for Curry's if they balk.

 

Curry's are a huge firm with a small-minded cheapskate attitude if this is the way they do things

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