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Pension fund delayed website registration

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Hello friends,

 

My pension fund administrator took a long time due to their system being dis-functional (over thirty days, when it should have been just two days) to register my account and make status of my pension fund available on-line. My pension fund pot is around £25000.00. I really had to continuously call and chase them to fix my problem.

 

Is there any legislation that entitles me to compensation for keeping me deprived of being able to view my pension fund on-line?

 

Thanks

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It depends if the delay has caused you a loss or not. were you after a figure for your retirement cashing in or just enquiring? If the letter then no loss has occurred so you havent got anything to claim back.

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