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    • Hi   I hope this is the right place for this post. I dont know a great deal about eviction so I'm seeking some expert advice if possible 🙂 My daughter has received a 6 months section 21 notice which, as she has just given birth to my granddaughter, has caused her stress hence me trying to help her out. Today the landlord has also asked for one months notice if we do manage to find her another place. Is this correct? She currently has a fixed term notice that ends in february and I assume she'll then go on a rolling contract so I'm assuming that it is 🙁 TIA 
    • If I have the correct local authority check these links :    https://www.richmond.gov.uk/services/roads_and_transport/roads_and_road_works/road_and_pathway_maintenance   https://www.richmond.gov.uk/services/roads_and_transport/roads_and_road_works/road_and_pathway_maintenance/road_and_highways_obstuctions   second link has the following :   Builders' skips – check if a skip is licensed before reporting Scaffolding or hoardings Builders materials Temporary works including traffic lights - check if temporary works are scheduled before reporting Overhanging tree branches, hedges Mud/debris on the road Mixing concrete or mortar on the highway Unauthorised vendors or traders Encroachment of highway boundaries * Discharge of water onto the highway Blocking "Rights of Way" Plants and bushes Illegal signs
    • I would challenge all the way ! Check one of my posts as I had a similar issue with my local authority , tree branches and bush covering sign. Took photos same day and a week later lo and behold the branches were cut back. Not my issue the council does not maintain the highways. Looking at your photos how could you tell there were any lines? Of course the council threw it straight back so I appealed and went to the next level and submitted my photos as evidence , they backed down then although still did not admit defeat and stated it as a goodwill gesture... I got some great advice on here so don't be stressed or worried follow the guidelines on here. Either way they are going to try to force you to pay so don't give the @$$ holes an easy ride....
    • Morning Caggers. Hope everybody is safe and well.   Ok will try to make this brief as possible !  Got an early xmas gift from Minster Bay watch in York while working on a site on a retail park, Vehicle overstayed max period (2 hours) . Basically had a short contract with the NHS delivering and installing IT equipment to one of their offices based on the retail park above one of the retail stores. The signage stated two hours max parking , spoke to receptionist who said he would put me on the exclusion list while I was there. Basically has me entering at 8.12 and exit at 15.00 ( to grab some lunch )  although I was there until 6.30pm at night still working. So in theory 8.12am till 18.30pm To add into the mix the car I was driving was just purchased on the 7th Nov and the charge letter dated 10th Nov so again in theory the transfer of ownership was not in my name then , I notice on letter it states we may have obtained your details from DVLA. I actually got the V5 today stating acquired vehicle on 7th Nov   So in the letter column on left is as follows:   Charge notice no ***** Date of contravention - 10/11/2020 Vehicle reg - My current vehicle Vehicle make - - Current vehicle Vehicle model - Current vehicle  Charge value - £100 Date of issue - 20th Nov  Location - Heslington Retail Park - York - YO10 5LA   I have attached a pic of the main body of the letter they are of course offering a discount of £60 ....how jolly nice    So best course of action?   1) Tell them I was driver\owner but working for the NHS with proof of site visit and exemption and lay it on thick about being NHS worker?  (although I imagine it won't make a difference)  2) Deny all knowledge as technically I was not the owner at that point and ask them to prove it  3) Totally ignore and wait for the toilet paper...sorry threat o grams?   I have now left that contract but still have my NHS badge as proof of employment   Thanks NTD...
    • Fraudsters are using the details of firms we authorise to try to convince people that they work for a genuine, authorised firm. Find out more about this ‘clone firm’. View the full article
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LOWELLS - Strange email with ZIP attachment received


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  • 1 month later...

Im going to ask Lowell to pay for my HDD Replacement that they caused by letting that email go out :p

 

Lets see whats happens lol! :/

 

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  • 2 weeks later...

Heres an interesting response to my email to Lowell CR;

 

Please be advised that the emails which are sent from the Lowell Group contain a disclaimer which confirms that we cannot, as a business, take responsibility for any loss or damage caused as a result of the use of the email or attachments.

 

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**Fko-Filee**

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Heres an interesting response to my email to Lowell CR;

 

Unbelievable, it does not matter one iota what their disclaimer says, if they sent the email with a virus attached then they are fully responsible for any damaged caused.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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Yeah Stig... I agree... But wont happen...

I know! Ill withhold payments on the debt for 4 months!! That way ill recoup my costs. I have £40 left on the Cap One debt so, Cant see any real reason to worry.

 

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May I offer a little piece of advice with reference to this Lowells Malware ...

 

If you took this to court it would be rejected out of hand for the reasons that there is NO PROOF that the malware actually come from Lowells as it is possible to inject malware into an email during transit via other servers. Any reasonable judge would also say that it is your responsibility for ensuring that you have protection from malware.

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But with many people having the virus, the balance of probability is that this originated with Lowell, that it wasn't injected afterwards, that Lowell wanted you to read the email & so are liable for losses ...

 

This wasn't a loss resulting from the use of the email, it was a loss resulting from opening the email to read it. Lowell know that the people they communicate with are short of cash & probably can't afford virus protection, even if their PC is powerful enough to run it. They should take reasonable care sending out emails.

 

Would this be any different if their snail mails had noxious substances in them?

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May I offer a little piece of advice with reference to this Lowells Malware ...

 

If you took this to court it would be rejected out of hand for the reasons that there is NO PROOF that the malware actually come from Lowells as it is possible to inject malware into an email during transit via other servers. Any reasonable judge would also say that it is your responsibility for ensuring that you have protection from malware.

 

Now there you are spot on! I wouldnt expect a judge to hand it to me at all. Yes I would expect reasonable protection to be installed on the PC that this email was sent to.

 

But with many people having the virus, the balance of probability is that this originated with Lowell, that it wasn't injected afterwards, that Lowell wanted you to read the email & so are liable for losses ...

 

This wasn't a loss resulting from the use of the email, it was a loss resulting from opening the email to read it. Lowell know that the people they communicate with are short of cash & probably can't afford virus protection, even if their PC is powerful enough to run it. They should take reasonable care sending out emails.

 

Would this be any different if their snail mails had noxious substances in them?

 

Grumpy is also right. Lowell are ENTIRELY responsible for what they send out to customers. They need to check before sending a virus riddled email... Simple. And they have done nothing to resolve the issue at hand. Thats my problem.

Them using the disclaimer is a lazy way of saying we arent bothered.

 

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Them using the disclaimer is a lazy way of saying "we arent bothered".

That might fly if you could read the disclaimer before you opened the email :-). That would be a good trick. Many email clients open the email in preview anyway & by then it's too late. Go get them.

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They have now been informed, no payment until they cough up. Simple! :)

Interestingly enough, I also got a copy of this email next to SG1 sending it to me... Yet they have no record of sending it to me... Strange...

 

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  • 2 weeks later...

Well heres a change of situation... Lowell have had the last laugh... I S*** you not...

 

I note from your email that you are now refusing to make further payments towards the former Capital One account, as a result, I have taken the decision to close the account on our systems. The default which is reporting in relation to this account will not be updated to show as ‘satisfied’, as we have the responsibility to show a true and accurate reflection of the status of the debt. As you are unwilling to pay the outstanding amount of £40.00, the default will reflect this accordingly.

 

Therefore, the account will not return to our collection cycle, or be passed on to our external agents for further recovery.

 

I have issued you my final response on 9 February 2015 and you were provided the right to refer this matter to the Financial Ombudsman Service in my response email. Therefore if you remain dissatisfied, you have the right to refer this matter accordingly.

 

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**Fko-Filee**

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What if your using the local libary. They have protection but its not ur computer

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Hi GM... It was on my own personal PC.

 

See SG1 sent me a zip file which was exactly the same which i received during December from Lowell... I opened the zip file on my sandbox pc to have a look at it... Lets just say.. that didnt end well even with a full reformat...

It went out enmasse... I feel for anyone who got duped by this.

 

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**Fko-Filee**

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Hi GM... It was on my own personal PC.

 

Hi. I understand that but it does not answer my question. What if l was using a public computer can l be expected to no the ins and outs of it.

I quiet regularly will wonder down to libary to get junior and l out of house

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Hi GM... It was on my own personal PC.

 

See SG1 sent me a zip file which was exactly the same which i received during December from Lowell... I opened the zip file on my sandbox pc to have a look at it... Lets just say.. that didnt end well even with a full reformat...

It went out enmasse... I feel for anyone who got duped by this.

 

Okay lets be honest here (and I am not defending Lowells), you have downloaded a zip file that is MALWARE, Question. Why as your AV or MALWARE protection not picked this out. OBvious answer is either none or rubbish. Get rid f it and get a good one. This still makes it your problem as you opened it and protection let you down

 

Sorry for caps on mobile devife

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Queens King.

I had Norton for about 2 yrs. As soon as the free time was over it was gone. Some decent(and free) pickedevery thingu

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Yes I have Eset... Its top notch. But its not the point. I wanted to prove 2 things;

 

Lowell have screwed up by sending this and should take more care when dealing with emails etc, not relying on a stupid disclaimer that means nothing.

How much damage that attachment could do... The point has been proven...

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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